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XOOM last won the day on May 28

XOOM had the most liked content!

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About XOOM

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    President of CRS
  • Birthday September 10

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  1. Appreciate that. I apologize that this happened in the first place, we had no warning . But we're working on that solution as quickly as we can.
  2. Server was brought back online quickly and it was due to the MMHOST crashing, which occurs after awhile without a reset. Probably memory related, so we restarted the cluster and refreshed everything. Locking post.
  3. No Choad, it's not because of chargebacks. It's because our legacy billing system has become too archaic for them to support. We have had it on our list for sometime to transition from this, however they provided us zero notice, we actually had to call them in the middle of renewing our API key to find this out, and they basically said, "Yup, can't help you." After 20 years of doing business with them, it's the biggest slap in the face you could possibly imagine. So, CRS is having to do a 6 month project in a 2 month time window. Very difficult. That's why the PayPal thing is happening currently, and it's really important that people step up and make their payments instead of saying "I'll wait" because we're already dealing with enough pain from this uncontrollable event.
  4. It wasn't in our system at any point, it was in Cybersource (Wells Fargo's) just to be clear which is highly secure. And when our cards can be accepted again (hoping very soon!) then it will be in another merchant's system. At no time does CRS / Playnet retain that data.
  5. Yes, you will need to wait until your billing date for that to go through. Which means you cannot pay for it in advance to avoid your billing date getting messed up.
  6. Having customers having to do anything other than simply download, and press next --> next --> complete, is something we try to avoid at all costs. Substantial work was done on patches that required this. I'll say it again, it's not the first, second or third desired option, it's only done if absolutely necessary. I understand your point @ch0ad, believe me, we deal with the fall out for customers who either do not read or do not initially understand what to do. But the installer was pretty much rebuilt along with the directories and that's pretty significant, and was done for good purposes. Thanks to everyone for your grace on this.
  7. "Interested in Other Payment Options? Indiegogo currently accepts payments only from direct credit/debit cards, Apple Pay, and Google Pay. If you would like a payment option that is not currently supported (cash, check, PayPal etc.), we recommend getting in touch with the campaign owner directly." @Zeppelin Send me an e-mail at mcallahan@corneredrats.com and we can make it happen.
  8. Pricing incentives for playing the underpopulated side is something we'll not be looking to explore. I understand the goal, but price isn't one of those things to consider for this. In-game motivating factors should be.
  9. As my guys have said, this is deeply important - we will work to preserve the Mac playability and operating system support. We have some initial client testing underway which is a significant development. Hang in there everyone - more details to follow.
  10. Today we're happy to report that "Csm308" became this critical campaign's FIRST Field Marshall, contributing $3,000.00 to the WWII Online 2019 funding campaign, providing a much needed boost! We have also had contributions in the last 24 hours from: John Bailey, James Watson, Augern, Paul Carter and Wesley Kamerer. With that, everyone who has assisted so far has made it possible for us to reach 10% funding in short order - thank you so much everyone! Your efforts are single handedly ensuring that WWII Online has a brighter future, with a better set of servers, bandwidth and long-term sustainability. Let's keep the drive pressing forward to achieve these big objectives for our future! http://www.wwiionline.com/fund
  11. While I can appreciate your concern, and recognize that there is a desire to utilize more of the vast game world that makes up WWII Online, the 1 AO comes up only in significant imbalance or low pop conditions. The available number of AO's are dependent on the under populated sides current population, which truly helps us do a good job at maintaining the AO balancing act. We all desire more AO's to be available, and that will happen as more population gets onboard and in. We went to a 2 AO Minimum with the very best of intentions, realizing that the number of supply opportunities were extraordinarily larger, available at all towns by comparison to pre-1.36 which was the TOE system solely. What we found is that while Garrison supply is accessible everywhere, the number of people online did not match that supply boost. Therefore while it was not quite as exacerbated as pre-Garrisons, the rolling effect that plagued the entire Campaign experience during Time Zone 3 remained. That time zone while only 33% of the equation, has and had the potential to have a 100% effect for the outcome of a Campaign. This is a rock solid solution to eliminating massive rolls in time zone 3, and there is no intention of changing that because history has shown (more than twice) it would be appeasing the people with the hammer while laying waste to the receiving team. We have tried, and each time it has been reversed due to not being successful.
  12. Fixed. My bad, and thank you.
  13. That's not the case, you do get one, there's just a support contact requirement there, which is no biggie. I added what I could quickly so he could benefit in short order.
  14. Got one e-mail so far, come on folks!