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Everything posted by XOOM

  1. Next Live Server Event Operation " SILENT INFERNO" is our next live server event is scheduled for Sunday, August 4, 2019 and will start at 12:00 PM server time. This event is another one of our series of High Command led live server events. These events have brought in large numbers of players and some very big combined arms battles. Gather your squaddies and rally up for an afternoon of intense battles! Time zone breakdown: 12:00PM Server (GMT -6) 10AM Pacific 1PM Eastern 6PM England (GMT)
  2. The WWII Online zombie apocalypse Stug! Need a flame thrower and a couple MG34's and that thing is ready for the zombies! Would also make for a good plow when we make the game winterized around Christmas time .
  3. Hang in there Bmw, we're going to see some population growth here over the next couple of months as we pull out of a "slower" season and we have some events in planning (one coming this Sunday) to help stimulate concurrent user population in the interim. I have gone into detail about why certain things are happening and it's all intended for the best health of the game. Now is not the time to get too worried or to bail, it is the time to come together. We're already starting to see some positive trends with new activations and reactivations underway. ------------- There is a growing concern that perpetual free play is the end of new lifeblood coming to the game. I can't be anymore clear to say, that is not the case. Our 30 day trial and continuous stream of new folks coming into the game are going to remain, untouched, in terms of flow and consistency. The difference is, as we are intentionally maneuvering to do... is to say this will reach a point where you (the new consumer) is going to have to make a decision to back WWII Online up, or you won't have access. Just as it is with other services that I outlined in my primary article, perpetual free access for subscription based services (like ours) is very abnormal of a thing. It is imperative to change out the optics from WWII Online being just another game and needing to conform to all this micro-transaction stuff, and recognizing that we are a software/game as a service model.
  4. Go here and read some options, avoid downloading any abnormal programs to review your hardware (I got an ad for this on that site, which isn't good, but the information seems reasonable). https://windowsreport.com/alt-tab-not-working-windows-8/
  5. I'm definitely not in favor of Squad only missions (to come back exactly as they were) due to the inclusiveness referenced above. I am very interested in providing ways for mission leaders to better manage who is on their mission / accessibility. Key difference: Including non-Squaddies.
  6. Randazzo knows how to setup a good mission, that's all I am saying.
  7. Not a bad idea, that would definitely help a mission leader. It'd be essentially "lock" his mission, etc.
  8. That's on the list after the user interface is completed which is in progress. We decided to do this first because right now users are getting lost on-sight.
  9. I am quite certain there's a temporary period where you can type: .takelead , and recover control of your mission. The .takelead command is not often used, when it is I've seen it used with purpose (such as the mission leader going away from keyboard / being unresponsive). That sounds like abuse in your case unfortunately. I would encourage you to reconsider and try the .takelead command to get your mission back, and use the .report system in-game for who ever took your mission and shut it down. Our Game Moderation team will not tolerate the abuse of that command. Stick with us @enabore03.
  10. My experience with the Free Play deal has told me that this is the likely probability. These new plans are specifically designed to encourage new subscriptions and reactivations as a priority. As a consumer, of course you want to get the best deal for what you want, I don't wrong anyone for thinking that way. But as a business, my job is to make sure I can continue to provide the services to the best of its ability. You're not losing out on services, as a premium user you actually have a lot more than even career based subs (like premium forums, full tilt access, HC privileges, etc). I think it's important to say that because the general feel of this thread is almost saying as if premium subscribers are kind of losing something, and that's fundamentally incorrect. We are in fact creating a greater value of what it means to be a premium guy - you are the top dogs, you got it all! And we appreciate the heck out of you guys for being ultimately responsible for keeping the game going smoothly, that chip on your shoulder is for you to wear.
  11. The lack of the downgrade option stems from the need to develop the base before we can risk losing premium subscribers. We're trying to get the new subscriber rate increased, so that we can build up our base subscribers more so, then open the doors for our premium guys. The Premium subscriber level (those actively running it) is the bread and butter of our operation. If we open this up now (allowing premium users to downgrade their accounts), without first building our base, we risk too much with only best guesses and no rock solid certainties. So here's the things currently on my plate... Part 1: Get the new activations going up No perpetual free play No full access free trial Focused infantry trial Most new user support potential (everyone knows the infantry game) Offers increased value / upsell to newer tiers 30 day timeline Promotion periods to try other access Provide step-up ladder rates Part 2: Increase returning activation rate Provide access to new career subscriptions (not starter) Part 3: Retain subscribers Maintain stability of operations, reduce loss potential If we open this door, without filling up 1&2, we are risking too greatly Part 4: Focus on community development Get Gazette operational Automated rewards and recognition Reconsider landing page / front door experience Assist development of High Commands and Squads in post-1.36 conditions HC needs to refocus its efforts into building community and conducting operations Squads need to set goals Routine squad nights Recruitment / training of new members Set new user attainment goals (ex. Expand our Squad from 5 to 10 in 30 days) Reporting back to official WWIIOL Discord's and work between squads Support High Command calls to action Work with other Squads & HC for operations CRS needs to support both of these initiatives Energize positivity and interest through the community to succeed Players should be more vocal about supporting the game Player-Player corrective action to nay-sayers is more fruitful than us Be accepting of new members joining the game They're not all spies They need your help Formation and development of training program Pfmosquito is leading this and needs extra hands Upholding TOS / soft-removal of trolling or unproductive commentary We've been very light on moderation, it's gotten out of hand, we are changing that The WWIIOL forums and game should be a drama free, no bs type of atmosphere We should be having productive discussions that lead to best outcomes Part 5: Stabilize campaign operations Map state may be moving too fast Managing morale swings Creating an agreeable approach to balanced and fair spawn lists Making essential production related decisions that stick to history and carefully evaluate business priorities Part 6: Collection of OS & ISP data 64-bit threat for Mac users is coming, evaluating the number of current Mac users Coordinating with dev team to strategize threat management ISP data collection assisting our networking / operations team to better plan services Part 7: Increase Staffing / coverage There are many things for us to do, and with summer here, more assistance is needed CRS is capable of producing more with additional hands, and we intend to do that The Roadmap is our general guideline outside of other things that pop-up That's probably more detail than what you asked for, but that's what strikes my mind as significantly important and the things I am actively working.
  12. I would also personally not be interested in restarting an account, that's a very natural position to take and I understand it fully. You've invested all of this time, energy, memories, relationships into this persona "Drkmouse." My primary duty is to make decisions that ensure not only the continuation of WWII Online and CRS, but increase the best odds possible for us to do better, grow, provide services, everything. Please understand that I am absolutely sympathetic to what ever challenges you may be experiencing and I hope financially things clear up for you. We are making the best decision for the game as a whole, after 7 years of experimenting and "giving." That has taken a toll on us and we have to shore things up at this stage and help reset the expectations for everyone about what our game service is. I don't doubt your interest or commitment to the game for a second Drkmouse, you've been here for a very long-time and I want to keep you, and as many of our community members together. That's why I have had to make these decisions and it's why we're in the initial phases of pressing through the understanding that we're serious about it and we have to be. Contact me by e-mail so we can expand on this a little bit further. You are a valued community member and your contributions are recognized by the team .
  13. Nah didn't take it as criticizing, all good there .
  14. How would we be able to keep the natives happy / at-bay by essentially removing their ability to counter-attack in a timely fashion (counter attacks are always time sensitive)? What are the unforeseen negative repercussions?
  15. Mac user? Try command + tab. Otherwise, try alt+escape ? Worst case if you're a windows guy, CTLR+ALT+DEL then you should be able to cancel it out / switch apps.
  16. A fair consideration for the exception (you). I thought about this for a bit of time, and I realized that the landscape of our old free trial is no longer the same as it was, primarily because we have a series of upgrade options available. We'll be doing promotions and stuff in a temporary format, routinely, to help bolster activity and events, but still maintain the value of this extra access. I hope that much provides a better understanding of why we decided to do this. New users joining the game will not know any different from what was before (unless they're veterans, or told by veterans). But I think we can all agree on one primary thing: Most new users do play infantry predominately and if they do not have a joystick... good luck with the vehicle game because it's pretty rough on the PvP side of things (Tanks, Guns, Destroyers, Fighters / Bombers, etc). Can it by done by mouse? Yes.. but is that the experience we want new people to have upfront? Probably not because we cannot effectively support those users in those moments, it's like throwing them into the fire without a hand. On that note, I'd like to call for and suggest the entire WWIIOL player base focuses on new users coming in and give them a hand. Everyone knows enough of the infantry game to get by and we should be pushing them towards helping the cause (subscribing) so that they can benefit and get more. But create a welcoming environment that embraces noobies, squads should be excited to build them out - not yell at them and call them spies... that's something we really need to hone in on and remove because it's a nasty side of our truly outstanding gaming community.
  17. Roger that. And thank you for playing, we’ll see you when you’re ready to get back in the fight.
  18. @enemytank Previous Premium subscribers, who are currently Free Play, have had Free Play access terminated. This isn't the qualification of a true free to play user, who is considered a non-premium user trying the game out. You can subscribe to one of our new career based subscriptions or premium plans at: https://account.wwiionline.com/login
  19. I'd encourage you to take action, instead of saying goodbye, spend the necessary time with a squaddie to talk them through it. We are here because of our subscriber base and community. While this is disheartening to those who have played on Free Play for sometime, it is a necessary thing to create the best conditions of keeping WWII Online healthy. @Community: CRS needs your help to create understanding. Talk with your squaddies who may be discouraged by this, answer their questions OR send them to me so I can try. I can't make a big change like this alone, but it is an important one. I need you guys to trust my judgement and trust that CRS has tried to make this work (unsuccessfully) for 7 years! Couldn't ask for much more than that.
  20. I see you are a previous Premium subscriber with multiple months of doing so. If you care about this game, you'll understand quickly that DLC's nor Free Play has resulted into the success of WWII Online. If you want to continue to play this game, please consider subscribing. Protesting is not the solution. We tried for 7 years, it was a failed experiment despite our best intentions, efforts and implementations to try and make it work. If you haven't listened to my audio address, consider listening to it (on my signature). WWII Online is a game service, it needs to be understood as such. It is not just a regular game where server responsibilities are offloaded onto players who have to pay third parties for space. I hope you understand Heilmittel, but you are not going to change the opinion or decision by what you are saying you're going to do - nor is anyone else. This is how it has to be so WWII Online can go on for another 18 years. Please stick with us. $4.99/mo starter is an extremely reasonable price, and we have new career subscriptions. We've made it so that any budget can help support the game without breaking the bank.
  21. Tatonka thanks for doing that. I have given you an in-game builder subscription and avatar. For the rest please do the following: https://playnet.zendesk.com/hc/en-us/articles/213582068-How-do-I-get-my-Hero-perks-
  22. We're looking to properly revive the World@War Gazette and need a solid PHP developer to help take some work forward. If you have some skills with PHP and are looking for some experience and to bring important home page news / recognition for individual players back to WWII Online, I'd like to hear from you! Submit an inquiry to jobs@corneredrats.com with some details about your experience. You will need at least 10+ hours per week to contribute to the team. The Gazette's current status can be found here: https://www.wwiionline.com/resources#gazette If you guys know someone with these skills, please direct them our way. The World@War Gazette was an instrumental community building tool that we need to get rolling properly again.
  23. Okay we got all of the Career Subs working properly and without error now. Sorry about that, we fixed it late last night. A minor misconfiguration issue that was masked by people having a simultaneous free play account. Come and get’em!
  24. until

    Yeah after I posted them I realized that, but no, it's not a cunning plan :), it's a promotional event along with an important community building exercise. Two different teams planning this stuff but it's going to work itself out, not to worry.
  25. until
    From the Allied CinC "Augetout" Allied community members are requested for a critical meeting to discuss developing the Allied community further, full details here (ALLIED SECURE ACCESS REQUIRED): http://forums.wwiionline.com/forums/topic/423359-squad-leaderrepresentative-meeting-with-cinc-set-for-aug-4/ Private message Augetout directly for any assistance.