• Announcements

    • GVONPAUL

      Need help for incoming players.   04/29/2017

      With the looming Steam release, we are anticipating many new players to the game. This is great for all of us, and it's important that we retain as many as we can. With that in mind, we'd like to enlist players to help with the inevitable questions asked in the forums. Ideally, gameplay questions are asked and answered in-game, but it's not always easy or convenient to answer questions while playing. A Gameplay Support Forum would be a good place for those who want to help. We are now accepting volunteers for the Rat Patrol, who will provide correct and consistent info to new players in the Forums. The more new players we retain, the better it is for the game and the biggest hurdle in player retention is grasping the complexities of this game. If you are interested, send me a PM.  
    • Dodger

      Squad Leaders Contact GVONPAUL OR Dodger for Squad Forums   05/18/2017

      Soldiers!

      We are seeking Squad Leaders to volunteer their squads to help us test the upcoming Squad Forums system. This system will integrate squads who wish to participate into a self-sustained "forum within a forum." You will be able to add members to your squad, assign permissions, and create forums/calendar events on your own. The idea behind this system is part of our commitment to support squads as a integral part of our community. This service will be offered free of charge to all squads of World War II Online upon launch. Our goal is to offer all of the services a squad off-site forum can offer but free of charge and tied in to our existing forum service. So what do you need tested? We need willing volunteers to test the whole system - make forums, post threads, assign permissions, etc. The idea is to have several squads giving it a test run to point out any flaws before we launch it publicly. What are the requirements? We are ideally looking for medium to large squads - Ideally ten people or so plus, but smaller squads feel free to apply - and a willingness to use our platform. It's important to note (as of now - these may be included at a later date) we are unable to convert posts from a private forum if your squad previously used one, and you (or your XO's and recruiters) will need to assign individual members permissions. It is entirely possible that in the future this system will be automatically linked to the game's squad roster, but as of now developer priorities are elsewhere (1.37 and steam, w00t!) How do I sign up? PM me ( @Dodger ) on the forums, or email me at dodger@playnet.com - Please indicate your squad name and how many members you have. I will get back to you with more instructions.

COMPANY0

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  1. Mosizlak, Not sure exactly what happened here, there's a disconnect somewhere in the email system and we're going to have to track it down. In the meantime, we'll go ahead and bill your account based on this forum and then have it apply to him.
  2. Should be good to go now Delems!
  3. Delems, What account are you running into this on? I'll take a look, it should be immediate but sometimes it can get a little backed up.
  4. When you download the game installer, which link are you using?
  5. Should go instantly active. What happened in this instance was the result of the maintenance cycle and was a one-off.
  6. Not a problem at all, glad you went at this with the persistence you did, that hiccup needed to be fixed
  7. We just had a quick maintenance cycle while you did your upgrade, resulted in a minor hiccup. Should be resolved and you should be able to get back into the game now.
  8. We found a little hiccup and fixed it, should be good to go now.
  9. This should be fixed, a minor bug on our end that affected some accounts.
  10. Please check out http://forums.battlegroundeurope.com/showthread.php?t=460681 , it has the specific steps you need to get this fixed.
  11. This is an issue with Windows XP we're running into that we thought we had solved for but apparently not. We're going to try and get a fix out ASAP so you can get back in the game.
  12. 1.35 has been successfully loaded onto the Campaign Server! As of right now, we are holding the server in a maintenance mode to ensure that everything is running properly. We expect to have the server out of maintenance and opened up in the morning to resume Campaign 124. Meanwhile, make sure you have 1.35 installed so that when the campaign opens up, you're ready to go! https://files.wwiionline.com/public/wwiiol_1.34.16.255-1.35.1.255.exe <- Patch https://files.wwiionline.com/public/wwiiol_1.35.1.255.exe <- Full Installer Mac*​ https://files.wwiionline.com/public/World_War_II_Online_1.35.1.255.dmg
  13. 2nd time's the charm!
  14. Fixed, S!
  15. You'll need to launch the old Play Online program to access the server.