Has to be said that this is a major own goal CRS. I'd been thinking of playing this again for some time, of really trying to get into it this time and eventually convinced myself to part with cash to try to enjoy it to it's full potential and now I'm disappointed. If it's PayPal related because they changed the way they operate shouldn't there have been a contingency or someone looking at forthcoming release changes from PayPal to identify these issues, I don't think they would just change their system on the hoof with so many companies using them that's bad customer service on their part if they did. I think a lot of frustration is borne out of the lack of communication too. We log support tickets and nothing happens, so we come here and get told to log support tickets again. As customers we're probably not happy to go and log support tickets again if the lack of communication on a ticket we've already logged is the reason we're coming to the forums anyway. I agree with the other fellow regarding credit to make up for this, at the very least I would expect the start of our subscriptions to move to the date where we can actually play the game rather than when we subscribed because at the moment I've paid for 4 days of nothing.