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stalg

Playgate won't run after last patch.

4 posts in this topic

Ever since the last patch I cant get the game to load.

After I enter my name/password, it brings up a screen saying "Receiving Update" and then it stops after 2 seconds with the message:

"Playgate.exe has stopped working"

Then a WW2Online webpage somes up saying I was unable to connect to the patch server.

I have removed the game AND Playgate and reinstalled both 3 times.

I've downloaded the FULL install so shouldn't need a patch at first.

I've used Checknet, all seems fine.

I've turned off all firewalls.

My account status is current and I can play on home comp fine.

I've gone through all of KFS' suggestions on the other thread.

Any ideas what may be happening?

This machine does use Vista :( but I didnt have problems before this last patch.

Many thanks for any advice that may help. (I know Vista sucks but I have to ue that on my work computer).

S!

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Ever since the last patch I cant get the game to load.

After I enter my name/password, it brings up a screen saying "Receiving Update" and then it stops after 2 seconds with the message:

"Playgate.exe has stopped working"

Then a WW2Online webpage somes up saying I was unable to connect to the patch server.

I have removed the game AND Playgate and reinstalled both 3 times.

I've downloaded the FULL install so shouldn't need a patch at first.

I've used Checknet, all seems fine.

I've turned off all firewalls.

My account status is current and I can play on home comp fine.

I've gone through all of KFS' suggestions on the other thread.

Any ideas what may be happening?

This machine does use Vista :( but I didnt have problems before this last patch.

Many thanks for any advice that may help. (I know Vista sucks but I have to ue that on my work computer).

S!

this may sound stupid but some people dl'd the old 1.27 beta test full install.

are you sure you didn't dl the Beta?

This is the correct dl.

ftp://downloads.wwiionline.com/wwiiol0001270.exe

also there are issues with Vista connecting a PC directly to an ISP. Connect a router to your ISP if you have Vista.

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Thanks for reply but I did download the correct .exe, and I have a router attached to my Vista machine.

It really feels like a firewall issue (as described by Kfs1 relating to ports) but I turn the firewall off and it still doesnt work.

Anyone know a good link to a thorough step-by-step for disabling all firewalls, just to check?

Thanks

S!

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Do you have any software firewalls installed besides the windows one?

If not then just try and connect your computer directly to your modem or wherever you get your feed from without using the router at all and then disable the windows firewall. If it's still the same problem it's not a firewall issue.

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