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dooom

Packet Loss - Help?

34 posts in this topic

Sooo...

I've been around for about 7 years in this game - this is the first time it has ever become unplayable for me and if this can't bre resolved I may have to unsub - which is what i do not want to do. :(

Seems I am suffering packet losses in the order of 60-80% when playing wwiiol - so far i have:

1. Called ISP - they got me to run ping tests and did not see any coneectivity issues. Even though wwiiol was running in background showing a 60% packet loss and massive warpage.

2. Replaced modem - have brand new spanking modem and checked all connections - no rust no residue -- everything clean. I have a Wireless G router (hardwire connection of PC to new modem) Router is wireless G Linksys WRT54G V8.

3. Full re-install of wwiiol. - no change.

4. copied Sys info and netcheck file below: PLEEEEEEEEEEEEEAAAAAASE HELP!

OS Name Microsoft® Windows Vista™ Home Premium

Version 6.0.6001 Service Pack 1 Build 6001

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name HOME

System Manufacturer INTEL_

System Model A_M_I

System Type x64-based PC

Processor Intel® Core2 Duo CPU E8500 @ 3.16GHz, 3163 Mhz, 2 Core(s), 2 Logical Processor(s)

BIOS Version/Date Intel Corp. IDG4510H.86A.0077.2008.0725.1734, 25/07/2008

SMBIOS Version 2.4

Windows Directory C:\Windows

System Directory C:\Windows\system32

Boot Device \Device\HarddiskVolume1

Locale Canada

Hardware Abstraction Layer Version = "6.0.6001.18000"

User Name

Time Zone Canada Central Standard Time

Installed Physical Memory (RAM) 8.00 GB

Total Physical Memory 3.93 GB

Available Physical Memory 6.47 GB

Total Virtual Memory 15.9 GB

Available Virtual Memory 14.5 GB

Page File Space 8.23 GB

Page File C:\pagefile.sys

version=1.29.3.255.

Volume in drive C has no label.

Volume Serial Number is C063-4467

Directory of C:\Program Files (x86)\CRS\Battleground Europe

26/09/2008 02:05 PM 380,416 WW2.exe

1 File(s) 380,416 bytes

0 Dir(s) 389,355,290,624 bytes free

-

66 Route

Tracing route to 66.28.6.226 over a maximum of 30 hops

1 3 ms 1 ms 1 ms 192.168.1.1

2 9 ms 12 ms 8 ms 70.64.124.1

3 13 ms 12 ms 13 ms 64.59.182.227

4 37 ms 37 ms 39 ms 66.163.76.117

5 53 ms 53 ms 52 ms 66.163.77.197

6 92 ms 91 ms 92 ms 66.163.77.110

7 92 ms 94 ms 92 ms 154.54.13.85

8 81 ms 85 ms 85 ms 154.54.5.105

9 86 ms 82 ms 85 ms 154.54.0.169

10 250 ms 231 ms 241 ms 154.54.24.106

11 98 ms 101 ms 98 ms 154.54.2.234

12 123 ms 111 ms 111 ms 154.54.24.53

13 114 ms 116 ms 115 ms 66.28.4.202

14 116 ms 118 ms 120 ms 154.54.2.109

15 116 ms 114 ms 114 ms 66.28.6.226

Trace complete.

-

209 Route

Tracing route to 204.70.193.9 over a maximum of 30 hops

1 2 ms 1 ms 1 ms 192.168.1.1

2 11 ms 13 ms 11 ms 70.64.124.1

3 10 ms 26 ms 12 ms 64.59.182.227

4 10 ms 10 ms 12 ms 66.163.73.5

5 18 ms 21 ms 18 ms 66.163.76.189

6 20 ms 20 ms 22 ms 66.163.73.142

7 60 ms 39 ms 58 ms 66.163.76.62

8 38 ms 38 ms 40 ms 4.71.182.25

9 40 ms 38 ms 40 ms 4.68.101.66

10 38 ms 39 ms 40 ms 208.175.10.1

11 39 ms 54 ms 38 ms 204.70.195.113

12 62 ms 64 ms 63 ms 204.70.196.213

13 64 ms 102 ms 62 ms 204.70.193.9

Trace complete.

-

Windows IP Configuration

Host Name . . . . . . . . . . . . : HOME

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : ss.shawcable.net

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : ss.shawcable.net

Description . . . . . . . . . . . : Intel® 82567LF-2 Gigabit Network Connection

Physical Address. . . . . . . . . : 00-1C-C0-6F-96-C0

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Link-local IPv6 Address . . . . . : fe80::19b0:bbbb:75ae:90e4%10(Preferred)

IPv4 Address. . . . . . . . . . . : 192.168.1.106(Preferred)

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Lease Obtained. . . . . . . . . . : January-11-09 10:07:04 PM

Lease Expires . . . . . . . . . . : January-12-09 10:07:03 PM

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 64.59.176.13

64.59.176.15

NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . : ss.shawcable.net

Description . . . . . . . . . . . : Microsoft ISATAP Adapter

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : 02-00-54-55-4E-01

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:3048:31c4:3f57:fe95(Preferred)

Link-local IPv6 Address . . . . . : fe80::3048:31c4:3f57:fe95%11(Preferred)

Default Gateway . . . . . . . . . : ::

NetBIOS over Tcpip. . . . . . . . : Disabled

-

Interface Statistics

Received Sent

Bytes 2192074 425192

Unicast packets 2160 2192

Non-unicast packets 14506 680

Discards 0 0

Errors 0 0

Unknown protocols 0

-

===========================================================================

Interface List

10 ...00 1c c0 6f 96 c0 ...... Intel® 82567LF-2 Gigabit Network Connection

1 ........................... Software Loopback Interface 1

12 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter

11 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface

===========================================================================

IPv4 Route Table

===========================================================================

Active Routes:

Network Destination Netmask Gateway Interface Metric

0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.106 20

127.0.0.0 255.0.0.0 On-link 127.0.0.1 306

127.0.0.1 255.255.255.255 On-link 127.0.0.1 306

127.255.255.255 255.255.255.255 On-link 127.0.0.1 306

192.168.1.0 255.255.255.0 On-link 192.168.1.106 276

192.168.1.106 255.255.255.255 On-link 192.168.1.106 276

192.168.1.255 255.255.255.255 On-link 192.168.1.106 276

224.0.0.0 240.0.0.0 On-link 127.0.0.1 306

224.0.0.0 240.0.0.0 On-link 192.168.1.106 276

255.255.255.255 255.255.255.255 On-link 127.0.0.1 306

255.255.255.255 255.255.255.255 On-link 192.168.1.106 276

===========================================================================

Persistent Routes:

None

IPv6 Route Table

===========================================================================

Active Routes:

If Metric Network Destination Gateway

11 18 ::/0 On-link

1 306 ::1/128 On-link

11 18 2001::/32 On-link

11 266 2001:0:4137:9e50:3048:31c4:3f57:fe95/128

On-link

10 276 fe80::/64 On-link

11 266 fe80::/64 On-link

10 276 fe80::19b0:bbbb:75ae:90e4/128

On-link

11 266 fe80::3048:31c4:3f57:fe95/128

On-link

1 306 ff00::/8 On-link

11 266 ff00::/8 On-link

10 276 ff00::/8 On-link

===========================================================================

Persistent Routes:

None

-

... con't

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Active Connections

Proto Local Address Foreign Address State

TCP 0.0.0.0:80 0.0.0.0:0 LISTENING

TCP 0.0.0.0:135 0.0.0.0:0 LISTENING

TCP 0.0.0.0:443 0.0.0.0:0 LISTENING

TCP 0.0.0.0:445 0.0.0.0:0 LISTENING

TCP 0.0.0.0:623 0.0.0.0:0 LISTENING

TCP 0.0.0.0:3230 0.0.0.0:0 LISTENING

TCP 0.0.0.0:5357 0.0.0.0:0 LISTENING

TCP 0.0.0.0:16992 0.0.0.0:0 LISTENING

TCP 0.0.0.0:49152 0.0.0.0:0 LISTENING

TCP 0.0.0.0:49153 0.0.0.0:0 LISTENING

TCP 0.0.0.0:49154 0.0.0.0:0 LISTENING

TCP 0.0.0.0:49155 0.0.0.0:0 LISTENING

TCP 0.0.0.0:49183 0.0.0.0:0 LISTENING

TCP 127.0.0.1:10110 0.0.0.0:0 LISTENING

TCP 127.0.0.1:49156 127.0.0.1:49157 ESTABLISHED

TCP 127.0.0.1:49157 127.0.0.1:49156 ESTABLISHED

TCP 192.168.1.106:139 0.0.0.0:0 LISTENING

TCP 192.168.1.106:50309 70.26.165.18:27074 ESTABLISHED

TCP [::]:135 [::]:0 LISTENING

TCP [::]:445 [::]:0 LISTENING

TCP [::]:5357 [::]:0 LISTENING

TCP [::]:49152 [::]:0 LISTENING

TCP [::]:49153 [::]:0 LISTENING

TCP [::]:49154 [::]:0 LISTENING

TCP [::]:49155 [::]:0 LISTENING

TCP [::]:49183 [::]:0 LISTENING

UDP 0.0.0.0:123 *:*

UDP 0.0.0.0:443 *:*

UDP 0.0.0.0:500 *:*

UDP 0.0.0.0:3230 *:*

UDP 0.0.0.0:4500 *:*

UDP 0.0.0.0:5355 *:*

UDP 127.0.0.1:1900 *:*

UDP 127.0.0.1:50147 *:*

UDP 127.0.0.1:55004 *:*

UDP 192.168.1.106:137 *:*

UDP 192.168.1.106:138 *:*

UDP 192.168.1.106:1900 *:*

UDP [::]:123 *:*

UDP [::]:500 *:*

UDP [::]:5355 *:*

UDP [::1]:1900 *:*

UDP [::1]:55003 *:*

UDP [fe80::19b0:bbbb:75ae:90e4%10]:1900 *:*

UDP [fe80::3048:31c4:3f57:fe95%11]:1900 *:*

-

Image Name PID Session Name Session# Mem Usage Status User Name CPU Time Window Title

========================= ======== ================ =========== ============ =============== ================================================== ============ ========================================================================

System Idle Process 0 Services 0 24 K Unknown NT AUTHORITY\SYSTEM 1:35:47 N/A

System 4 Services 0 32,620 K Unknown N/A 0:01:45 N/A

smss.exe 456 Services 0 968 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A

csrss.exe 532 Services 0 6,968 K Unknown NT AUTHORITY\SYSTEM 0:00:02 N/A

wininit.exe 584 Services 0 5,304 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A

csrss.exe 596 Console 1 17,316 K Not Responding NT AUTHORITY\SYSTEM 0:00:03 N/A

services.exe 632 Services 0 8,656 K Unknown NT AUTHORITY\SYSTEM 0:00:03 N/A

lsass.exe 648 Services 0 2,984 K Unknown NT AUTHORITY\SYSTEM 0:00:01 N/A

lsm.exe 664 Services 0 5,396 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A

winlogon.exe 692 Console 1 7,408 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A

svchost.exe 852 Services 0 7,412 K Unknown NT AUTHORITY\SYSTEM 0:00:53 N/A

nvvsvc.exe 896 Services 0 4,168 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A

svchost.exe 928 Services 0 9,556 K Unknown NT AUTHORITY\NETWORK SERVICE 0:00:00 N/A

svchost.exe 124 Services 0 21,100 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:02 N/A

svchost.exe 332 Services 0 161,976 K Unknown NT AUTHORITY\SYSTEM 0:02:15 N/A

svchost.exe 360 Services 0 58,500 K Unknown NT AUTHORITY\SYSTEM 0:00:12 N/A

stacsv64.exe 344 Services 0 15,032 K Unknown NT AUTHORITY\SYSTEM 0:00:05 N/A

audiodg.exe 780 Services 0 19,940 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:01 N/A

CTAudSvc.exe 392 Services 0 4,764 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A

SLsvc.exe 1060 Services 0 12,052 K Unknown NT AUTHORITY\NETWORK SERVICE 0:00:02 N/A

svchost.exe 1096 Services 0 15,992 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:01 N/A

svchost.exe 1232 Services 0 28,096 K Unknown NT AUTHORITY\NETWORK SERVICE 0:00:06 N/A

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spoolsv.exe 1388 Services 0 12,680 K Unknown NT AUTHORITY\SYSTEM 0:00:01 N/A

svchost.exe 1412 Services 0 21,280 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:01 N/A

rundll32.exe 1688 Console 1 6,948 K Running NT AUTHORITY\SYSTEM 0:00:00 NvSvc

taskeng.exe 1968 Console 1 13,688 K Running HOME\PCAdmin 0:00:01 MCI command handling window

dwm.exe 2020 Console 1 5,452 K Running HOME\PCAdmin 0:00:00 DWM Notification Window

explorer.exe 1228 Console 1 48,428 K Running HOME\PCAdmin 0:00:18 N/A

SWUpdateClient.exe 1804 Console 1 8,156 K Running HOME\PCAdmin 0:00:00 Update Downloading

sttray64.exe 1844 Console 1 14,492 K Running HOME\PCAdmin 0:00:00 N/A

rundll32.exe 800 Console 1 5,856 K Running HOME\PCAdmin 0:00:00 MediaCenter

ipoint.exe 1856 Console 1 17,748 K Running HOME\PCAdmin 0:00:02 N/A

Skype.exe 1632 Console 1 49,492 K Running HOME\PCAdmin 0:00:06 N/A

ehtray.exe 1448 Console 1 1,940 K Running HOME\PCAdmin 0:00:00 Windows Media Center

CTHELPER.EXE 2128 Console 1 7,512 K Running HOME\PCAdmin 0:00:00 CtHelper32

Ctxfihlp.exe 2188 Console 1 8,660 K Running HOME\PCAdmin 0:00:00 CTxfiHlp

VolPanlu.exe 2212 Console 1 15,096 K Running HOME\PCAdmin 0:00:00 N/A

avgtray.exe 2300 Console 1 4,108 K Running HOME\PCAdmin 0:00:05 N/A

Communications_Helper.exe 2312 Console 1 12,812 K Running HOME\PCAdmin 0:00:03 N/A

Quickcam.exe 2320 Console 1 13,412 K Running HOME\PCAdmin 0:00:00 QuickCam©

CTxfispi.exe 2376 Console 1 11,244 K Running HOME\PCAdmin 0:00:00 N/A

ehmsas.exe 2640 Console 1 5,156 K Running HOME\PCAdmin 0:00:00 OleMainThreadWndName

avgwdsvc.exe 2932 Services 0 2,872 K Unknown NT AUTHORITY\SYSTEM 0:01:10 N/A

LMS.exe 2988 Services 0 5,800 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A

LVCSer64.exe 1924 Services 0 8,280 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A

LVPrcSrv.exe 1756 Services 0 7,056 K Unknown NT AUTHORITY\SYSTEM 0:00:01 N/A

LVCSer64.exe 2660 Console 1 7,280 K Running HOME\PCAdmin 0:00:00 N/A

svchost.exe 1288 Services 0 7,304 K Unknown NT AUTHORITY\NETWORK SERVICE 0:00:00 N/A

IntelDHSvcMgr.exe 2104 Services 0 5,740 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A

LVPrS64H.exe 2220 Services 0 5,084 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A

svchost.exe 2768 Services 0 8,148 K Unknown NT AUTHORITY\LOCAL SERVICE 0:00:00 N/A

svchost.exe 2808 Services 0 2,800 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A

SearchIndexer.exe 2884 Services 0 18,736 K Unknown NT AUTHORITY\SYSTEM 0:00:03 N/A

MSM.exe 2384 Services 0 13,532 K Unknown NT AUTHORITY\SYSTEM 0:00:01 N/A

skypePM.exe 3912 Console 1 24,516 K Running HOME\PCAdmin 0:00:14 N/A

avgrsa.exe 4092 Services 0 69,132 K Unknown NT AUTHORITY\SYSTEM 0:00:18 N/A

taskeng.exe 3332 Services 0 7,156 K Unknown NT AUTHORITY\SYSTEM 0:00:00 N/A

avgemc.exe 3560 Services 0 1,932 K Unknown NT AUTHORITY\SYSTEM 0:00:09 N/A

COCIManager.exe 3448 Console 1 10,492 K Running HOME\PCAdmin 0:00:00 COCIHiddenwindow

conime.exe 3460 Console 1 4,372 K Running HOME\PCAdmin 0:00:00 N/A

cmd.exe 1888 Console 1 3,624 K Running HOME\PCAdmin 0:00:00 C:\Windows\system32\cmd.exe

tasklist.exe 4840 Console 1 6,912 K Unknown HOME\PCAdmin 0:00:00 N/A

WmiPrvSE.exe 4820 Services 0 7,548 K Unknown NT AUTHORITY\NETWORK SERVICE 0:00:00 N/A

-

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I have had really bad packet loss too for about 48 hours. First time this has even happened to me too. Starts out fine for like a minute then jumps to 60% packet loss +. Been unable to play. Funny thing is Ping stays normal. Running Vista 32bit, EVAGA 680i, 6 meg DSL. I been waiting a few days to see if it went away but hasnt so far.

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2 weeks here - any help going to be offered or do i have to unsub?? please? i really don't want to quit after 7 years

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Dooom Hop 10 on your primary connection is a bit high, secondary looks good. Have you tried playing on secondary connection and not the primary?

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thanks for the help reddog - i am relatively pc naiive... can you explain what you mean by try secondary connection?

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SWUpdateClient.exe 1804 Console 1 8,156 K Running HOME\PCAdmin 0:00:00 Update Downloading

That would begin to be an explanation...

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guys kill absolutely anything that might be connecting to the internet when you play the game. that includes antivirus. Yesterday my wife started sending files with skype. sure enough my packet loss went sky high and i got cthl (100057) within a minute.

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SWUpdateClient.exe 1804 Console 1 8,156 K Running HOME\PCAdmin 0:00:00 Update Downloading

That would begin to be an explanation...

i googled this exe - can't find what it is... enlighten me - what is this and why would it impact my packet loss?

sorry for the nooobish Q

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Not running anything else. Just the OS and ww2. Also I have 2 gigs ram:) I tired the secondary and primary lines and the beta. Still no go. Been playing for years with the exact same setup and 6 meg dsl. Its was a bad arse set up till 3 days ago when this packet loss ruined my life with ww2 online. Went and played UT 3 and CSS and everything is fine there.

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thanks for the help reddog - i am relatively pc naiive... can you explain what you mean by try secondary connection?

Start/programs/CRS/settings.exe in upper right of setting,under Connections, click pull down and select secondary route.

Also while you are there make sure the video and sound settings are set correctly to the hardware you have.

Save settings and try again

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i googled this exe - can't find what it is... enlighten me - what is this and why would it impact my packet loss?

sorry for the nooobish Q

I don't know what it is. However, if it is downloading an update (as it's description seems to say), that would immediately cause your lag.

Always try to exit / shut down as many programs as possible before running the game for best performance!

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ok bought new router - no help :(

NOW i can't even run netcheck - keeps saying access denied.

I am two hairs away from hitting "unsub" - and I haven't done taht since day one.

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access denied to netcheck? - ah vista, that explains it...

I'm not too savvy with vista but it sounds like its a specific network problem if:

A) everything was fine up until a few days ago and

B) you didn't make any major changes to hardware/software before everything went **** up.

C) You can play other games and browse without problems

Download and run this:

http://www.pingplotter.com/download.html

It will help to pinpoint any troublesome points on the way to RAT hq, far more useful than the standard cmd line ping tool.

You mention that you have a wireless router - you can try:

Installing the latest firmware update

Disabling wireless on it. Have you checked to see if anyone else is connected to your router? I ask only because you describe yourself as PC naive and wireless stuff can be head-meltingly confusing for non nerds.

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yeah - i have wireless router but it is hardwired to the gaming PC... latest firmware went on last night.

*sigh.

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yeah - cable modem - running cat cable to router - router to pc and wireless broadcast to two laptops.

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i am confused now - really.

i did full reinstall and followed full uninstall as administrator as per BLOOs link

http://wiki.wwiionline.com/index.php/Uninstall

did the reinstall as administrator - packet loss worse now + i have stutters. FPS WAAAY down

the weird thing is that all my KEYMAPS are still existing - if i did full uninstall - where are these saved and why didnt i have to re-map????

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Your keymaps are no longer stored in the game folder, now they are in your user folder eg //My Documents/Battleground Europe/cfml. You have to manually delete them if you want them to go.

Are you able to log in to your router via your web browser?

Also, did you try pingplotter?

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yeah - i can access router with webbrowser - will try ping plotter now.

also doing another reinstall now.

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