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buckly

ATI issues

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Operating System * Vista and Win7

Motherboard * Gigabyte GA-MA790FXT

Motherboard Drivers the only before the 11-05 update

GPU Chipset ATI 790

GPU manufacturer Gigabyte ATI 5850

GPU Driver software 8.661.0.0

RAM Muchkin blackline 1600 down clocked to 1066, 4Gb

CPU AMD 965BE @ 3.6, Megashadow HS with 120x38mm Panflo H1

2 Velocirator 300 drives in RAID 0

ASUS Essence STX soundcard

Heat Ambient 20.5c, CPU 30c at idle, 42 at full load under prime95 torture testing

Phase of the Moon all phases

Yes I understand you are working on it, but please understand my frustration. I am paying for a game that when ever I upgrade my system I gain little or no performance increase. Not only that but I can't even play it, and I was silly enough to try to "save" money by paying for a full year. If you search the forums there are many ATI and this game don't play well threads. I can afford a better card and the 5850 rips every thing up that I play. So it is very upsetting to me and many others. The reply from support which can be summed up in "Oh well, we have no idea and can't help you" doesn't do much. so there is the info you posted would help. Is the China version of this game having the same issues? I would imagine that this could kill this game over there if they have any 5XXX series cards. Like I said it seems like a known issue since the 4900 series or even before. The worse part is that I worked for one night I got my first and only Ace mission it wont play. It loads up and then crashes. CRS has 2 of my email accounts so feel free to email me at any time and ask for more info that would help you to find resolution to this issue. My sub ends in 5 months and I would love to be able to use at least some of that sub to play after 1.31 comes out. I know your a small company but if you can fix this think of all the new and existing ATI customers you have that could play this game.

Good luck

Edited by buckly

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All ATI owners need to peruse the Guru 3D forums for the latest fixes and info on your cards and poorly writen drivers. It covers exhaustive problems with fixes.

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You can check my stats. Ive played hours and hours and no problems with 4870. Also 9.9 drivers worked fine. Im rather sure this 4000 series problem isnt with every computer.

same here, 4850 ATI in this rig. runs with an i7-920 quad with 3GB memory with DDR3 1066mhz,

New up dates for the chioset_ Intel_ 9.1.0, BIOS, lan_Intel_9.1.0 and

(my card) vga ati 8.533.0.00

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I am glad all the 4xxx series cards are working with this game. But I as several others have a 5xxx series card. I would really like to hear a update from a rat about about this since its been around 2 months of my prepaid sub wasted at least while I pray that a fix might be worked on. I under stand 1.31 is coming out. Some one should put a post on the front page warning 5xxx series owners of this issue. I wonder how many new accounts have been canceled because of this? I wonder how many old have been. I feel the rats own me for the time their code doesn't work with hard ware the list as supported. So the least some one could do is put an update up. Like I said I bought the vid card, trackir, the sound card, and other things to improve my game play. But now I cant play. So other MMO's are getting my money. And frankly the way this is being ignored I doubt I will resub.

So feel free to flame away since I am taking my money and playing else where. Good job rats at killing off your account holders and forcing them to find other games that work and have half the hassle.

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I am glad all the 4xxx series cards are working with this game. But I as several others have a 5xxx series card. I would really like to hear a update from a rat about about this since its been around 2 months of my prepaid sub wasted at least while I pray that a fix might be worked on. I under stand 1.31 is coming out. Some one should put a post on the front page warning 5xxx series owners of this issue. I wonder how many new accounts have been canceled because of this? I wonder how many old have been. I feel the rats own me for the time their code doesn't work with hard ware the list as supported. So the least some one could do is put an update up. Like I said I bought the vid card, trackir, the sound card, and other things to improve my game play. But now I cant play. So other MMO's are getting my money. And frankly the way this is being ignored I doubt I will resub.

So feel free to flame away since I am taking my money and playing else where. Good job rats at killing off your account holders and forcing them to find other games that work and have half the hassle.

agree, totally agree :[

and btw, 4xxx serie CTD too with 9.8/9.11 Catalyst, at least for me ...

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ok I just built a new box. Below is what i'm now running. I haven't been able to play once. when i start the game i can select the server, it loads the i get the window where i select which side i'm going to join. once i arrive here i lose my mouse. the mouse icon is in the middle of the screen, but doesn't react. I have tried running it in every mode possible, i have changed the mouse. The only possible way out for me is ctrl-alt-del and start the task manager. i have 2 x 24" monitors. I have also disabled the dual monitor option to no avail. until now this is the only game i have issues with. so in closing i do believe ati has a few issues. That being said it takes two to tango so maybe the rats could give the ati boys a hint or two.

# Intel Core i7 920 D0 BOX, Quad Core, 2.66 GHz, LGA 136624.11.200924.11.2009

# Asus P6T, Intel X58, LGA1366, SLI, CFX24.11.200924.11.2009

# Mushkin XP3-12800 3x2GB, DDR3-1600, CL7-8-7-20@1.65V24.11.200924.11.2009

# Corsair CMPSU-750HX, 750W, SLI/CF, ATX2.2/EPS, 80Plus24.11.200924.11.2009

# Creative X-Fi Titanium, PCI-E x1, bulk24.11.200924.11.2009

# WD VelociRaptor WD1500HLFS, 10'000rpm, 16MB, 150GB, SATA-II24.11.200924.11.2009

# Antec Nine Hundred Two24.11.200924.11.2009

# Sony-Optiarc AD-7241S-0B, 24x DVD±R, LightScribe, SATA24.11.200924.11.2009

# Microsoft Windows 7 Ultimate 64bit, System Builder, OEM -E-24.11.200924.11.2009

# Club3D HD 5870 1GB, PCI-E x16 2.0, DP, HDMI

Edited by eegad

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this one is to Semmes:

Thanks really good site you sent me to. Very informative. However if i did whats posted, which is to install msi bios onto my card. what happens if it gets fried? becomes a bigger brick than the hacked iphone? lol, i know your thinking buy a different graphic card haha. but this is the only card ready for directx11. so i think the Rat team has to work a bit more with ati and vis versa. they have good products. I play a few different online games. this is the only one that gives me a problem. and for me it is a problem cause it's the only one i play that my whole family enjoys playing. 2 in the states and me the black sheep living in europe. ;-} Again thanks for the site. really good one!

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I'm sorry but the current game does not work online with the 58xx series ATI cards. We are investigating why.

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The latest drivers were released yesterday (10/13).

http://support.amd.com/us/kbarticles/Pages/ATIRadeonHD5800seriesrecommendedgraphicsdriver.aspx

We don't have one of these graphics cards so we can't test it ourselves. We don't know what the problem is. It is having some problems with some other games.

If you can get a reproduceable crash offline using the non-SSE2 version, the crash logs (WW2_Log.txt in your \Documents\Battleground Europe\ folder), might help us.

Crashes for me, here is the requested log:

C:\Program Files (x86)\CRS\Battleground Europe\WW2_x86.exe

File version: 1, 30, 3, 255

Program compile time: Aug 27 2009 11:52:45

Date and time: 12/4/2009 0:38:52

Exception code: 0xc0000005

Exception: STATUS_ACCESS_VIOLATION

Exception: continuable

Exception address: 0x778d3913

Exception tried to: read at address 0xfffffec7

Exception Registers:

DS: 0x0000002b, ES: 0x0000002b, FS: 0x00000053, GS: 0x0000002b

EBP: 0x0018ecc0, ESP: 0x0018ebf0, SS: 0x0000002b, EIP: 0x778d3913

ESI: 0x02eebab8, EDI: 0x02eec390

EAX: 0x02e70000, EBX: 0x0000001a, ECX: 0x02eebac0, EDX: 0xfffffec7

-----------------------------8<--------------------------------------

Name ATI Radeon HD 5800 Series

PNP Device ID PCI\VEN_1002&DEV_6898&SUBSYS_0B001002&REV_00\4&101B7E8&0&0018

Adapter Type ATI display adapter (0x6898), ATI Technologies Inc. compatible

Adapter Description ATI Radeon HD 5800 Series

Adapter RAM 1.00 GB (1,073,741,824 bytes)

Installed Drivers atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

Driver Version 8.651.0.0

INF File oem38.inf (ati2mtag_Evergreen section)

Color Planes Not Available

Color Table Entries 4294967296

Resolution 1920 x 1200 x 60 hertz

Bits/Pixel 32

Memory Address 0xD0000000-0xDFFFFFFF

Memory Address 0xFBFC0000-0xFBFDFFFF

I/O Port 0x0000E000-0x0000E0FF

IRQ Channel IRQ 4294967289

I/O Port 0x000003B0-0x000003BB

I/O Port 0x000003C0-0x000003DF

Memory Address 0xA0000-0xBFFFF

Driver c:\windows\system32\drivers\atikmdag.sys (8.1.1.949, 5.92 MB (6,203,392 bytes), 11/24/2009 8:12 PM)

Name ATI Radeon HD 5800 Series

PNP Device ID PCI\VEN_1002&DEV_6898&SUBSYS_0B001002&REV_00\4&246044E2&0&0038

Adapter Type ATI display adapter (0x6898), ATI Technologies Inc. compatible

Adapter Description ATI Radeon HD 5800 Series

Adapter RAM 1.00 GB (1,073,741,824 bytes)

Installed Drivers atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

Driver Version 8.651.0.0

INF File oem39.inf (ati2mtag_Evergreen section)

Color Planes Not Available

Color Table Entries Not Available

Resolution Not Available

Bits/Pixel Not Available

Memory Address 0xC0000000-0xDFFFFFFF

Memory Address 0xFBEC0000-0xFBEDFFFF

I/O Port 0x0000DF00-0x0000DFFF

IRQ Channel IRQ 4294967288

Driver c:\windows\system32\drivers\atikmdag.sys (8.1.1.949, 5.92 MB (6,203,392 bytes), 11/24/2009 8:12 PM)

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Crashes for me' date=' here is the requested log: [/quote']

That propably wont as deleting ccc removes that error message. That is just an error that comes after the crash. Not the error that causes it.

And that problem is still for all ati 5000-series card users.

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That propably wont as deleting ccc removes that error message. That is just an error that comes after the crash. Not the error that causes it.

And that problem is still for all ati 5000-series card users.

What is ccc and how do I remove it?

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CCC is : Catalyst Control Center

You can remove it from Add/Remove Programs control panel in windows (it will also remove your ATI drivers).

Then, if you want to install only ATI drivers without CCC, choose Drivers only on ATI website.

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Im giving up on this ATI problems. Tried everything.

Also installed Arma2 and OFP2 and they seem to work seemlesly.

So whats so diffucult about the HD5xxx series? I dont understand.

I submitted a ticket and got a strange reply thats says the issue on the high priority list, but this Thread is already pretty old.. so when can i get some 'value for my money' then?

At this point i cant even login to the game anymore ffs :s

Frustratingly, :confused: if i ditch my two hd5770 cards for a pair of nVidias, i know ill get some kind of problem with that olso.

A cheaper solution would have been to just hire a programmer/coder to repair some coding in this game. Unbelieveble. :mad:

Edited by mitchlin

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I understand your frustrations Mitch.. I just reactivated the game, to find out it cannot work with my 5870.. Money right out the window! :(

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I understand your frustrations Mitch.. I just reactivated the game' date=' to find out it cannot work with my 5870.. Money right out the window! :([/quote']

This is a known problem from 2006, i just cancelled my subscription. Unfortunatly i payed till next year, so i have to contact Mastercard.

Maybe u can do that also. They are insured for fraud, since were not getting what we paid for.

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I'm able to get on the game after month and half and using Catalyst 9.6 with a Radeon HD 4800 Series card FWIW. G/L :D

P.S. this web has all of the downloads

http://www.oldapps.com/ati.php?old_a...rs=86#Download

Thanks for the reply. Though the HD5xxx series canT go back further then 9.6 drivers. I think the problem with the games is that the 5xxx series are DirectX11. I have heared that ATI will come with some hotfixes on 16th of December (wednesday) 2009. So lets hope this will fix the problems.

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This problem appears to be fixed with the new 9.12 drivers from ATI. For details, please refer to the sticky ATI thread.

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