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Game Freezing (NVIDIA 9800M GTS)

8 posts in this topic

Hey guys, for some reason my game keeps on freezing and at that very moment I keep hearing the replay of the sound over and over during that freeze. I will eventually have to ctrl alt del but that will take a couple seconds to a couple of minutes to show up because of the freeze. After I end task WWIIOL in the task manager and get back to the desktop I get a little error message at the bottom right in the bar saying something about the "nvlddmkm stopped responding and has recovered."

Edited by vigg

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------------------

System Information

------------------

Time of this report: 12/18/2009, 12:21:20

Machine name: OWNER-PC

Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.090803-2339)

Language: English (Regional Setting: English)

System Manufacturer: Gateway

System Model: P-7805u

BIOS: Ver 1.00PARTTBL

Processor: Intel® Core2 Duo CPU P8400 @ 2.26GHz (2 CPUs), ~2.3GHz

Memory: 4090MB RAM

Page File: 3851MB used, 4525MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

DxDiag Version: 7.00.6002.18107 64bit Unicode

------------

DxDiag Notes

------------

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Sound Tab 2: No problems found.

Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

---------------

Card name: NVIDIA GeForce 9800M GTS

Manufacturer: NVIDIA

Chip type: GeForce 9800M GTS

DAC type: Integrated RAMDAC

Device Key: Enum\PCI\VEN_10DE&DEV_062C&SUBSYS_0696107B&REV_A1

Display Memory: 2795 MB

Dedicated Memory: 1005 MB

Shared Memory: 1789 MB

Current Mode: 1024 x 768 (32 bit) (60Hz)

Monitor: Generic PnP Monitor

Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

Driver Version: 8.17.0011.9562 (English)

DDI Version: 10

BGRA Supported: Yes

Driver Attributes: Final Retail

Driver Date/Size: 11/20/2009 20:34:54, 11775080 bytes

WHQL Logo'd: Yes

WHQL Date Stamp:

Device Identifier: {D7B71E3E-456C-11CF-9156-9D261FC2C535}

Vendor ID: 0x10DE

Device ID: 0x062C

SubSys ID: 0x0696107B

Revision ID: 0x00A1

Revision ID: 0x00A1

Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C

Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

DDraw Status: Enabled

D3D Status: Enabled

AGP Status: Enabled

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-------------

Sound Devices

-------------

Description: Speakers (Conexant High Definition SmartAudio 221)

Default Sound Playback: Yes

Default Voice Playback: Yes

Hardware ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_5051&SUBSYS_107B0698&REV_1000

Manufacturer ID: 1

Product ID: 100

Type: WDM

Driver Name: CHDRT64.sys

Driver Version: 4.57.0000.0000 (English)

Driver Attributes: Final Retail

WHQL Logo'd: Yes

Date and Size: 6/2/2008 15:50:04, 264192 bytes

Other Files:

Driver Provider: Conexant

HW Accel Level: Basic

Cap Flags: 0xF1F

Min/Max Sample Rate: 100, 200000

Static/Strm HW Mix Bufs: 1, 0

Static/Strm HW 3D Bufs: 0, 0

HW Memory: 0

Voice Management: No

EAX 2.0 Listen/Src: No, No

I3DL2 Listen/Src: No, No

Sensaura ZoomFX: No

Description: SPDIF Interface (Conexant High Definition SmartAudio 221)

Default Sound Playback: No

Default Voice Playback: No

Hardware ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_5051&SUBSYS_107B0698&REV_1000

Manufacturer ID: 1

Product ID: 100

Type: WDM

Driver Name: CHDRT64.sys

Driver Version: 4.57.0000.0000 (English)

Driver Attributes: Final Retail

WHQL Logo'd: Yes

Date and Size: 6/2/2008 15:50:04, 264192 bytes

Other Files:

Driver Provider: Conexant

HW Accel Level: Basic

Cap Flags: 0xF1F

Min/Max Sample Rate: 100, 200000

Static/Strm HW Mix Bufs: 1, 0

Static/Strm HW 3D Bufs: 0, 0

HW Memory: 0

Voice Management: No

EAX 2.0 Listen/Src: No, No

I3DL2 Listen/Src: No, No

Sensaura ZoomFX: No

---------------------

Sound Capture Devices

---------------------

Description: Microphone (Conexant High Definition SmartAudio 221)

Default Sound Capture: Yes

Default Voice Capture: Yes

Driver Name: CHDRT64.sys

Driver Version: 4.57.0000.0000 (English)

Driver Attributes: Final Retail

Date and Size: 6/2/2008 15:50:04, 264192 bytes

Cap Flags: 0x1

Format Flags: 0xFFFFF

-------------------

DirectInput Devices

-------------------

Device Name: Mouse

Attached: 1

Controller ID: n/a

Vendor/Product ID: n/a

FF Driver: n/a

Device Name: Keyboard

Attached: 1

Controller ID: n/a

Vendor/Product ID: n/a

FF Driver: n/a

Poll w/ Interrupt: No

-----------

USB Devices

-----------

+ USB Root Hub

| Vendor/Product ID: 0x8086, 0x2935

| Matching Device ID: usb\root_hub

| Service: usbhub

| Driver: usbhub.sys, 4/10/2009 21:39:54, 273920 bytes

| Driver: usbd.sys, 1/20/2008 20:47:25, 7680 bytes

|

+-+ USB Human Interface Device

| | Vendor/Product ID: 0x046D, 0xC044

| | Location: Port_#0001.Hub_#0006

| | Matching Device ID: generic_hid_device

| | Service: HidUsb

| | Driver: hidusb.sys, 4/10/2009 21:39:34, 15872 bytes

| | Driver: hidclass.sys, 4/10/2009 21:39:34, 49152 bytes

| | Driver: hidparse.sys, 1/20/2008 20:46:55, 31616 bytes

| |

| +-+ HID-compliant mouse

| | | Vendor/Product ID: 0x046D, 0xC044

| | | Matching Device ID: hid_device_system_mouse

| | | Service: mouhid

| | | Driver: mouhid.sys, 1/20/2008 20:46:59, 19968 bytes

| | | Driver: mouclass.sys, 1/20/2008 20:46:59, 39992 bytes

----------------

Gameport Devices

----------------

------------

PS/2 Devices

------------

+ Standard PS/2 Keyboard

| Matching Device ID: *pnp0303

| Service: i8042prt

| Driver: i8042prt.sys, 1/20/2008 20:47:27, 64000 bytes

| Driver: kbdclass.sys, 1/20/2008 20:47:27, 42040 bytes

|

+ Terminal Server Keyboard Driver

| Matching Device ID: root\rdp_kbd

| Upper Filters: kbdclass

| Service: TermDD

| Driver: i8042prt.sys, 1/20/2008 20:47:27, 64000 bytes

| Driver: kbdclass.sys, 1/20/2008 20:47:27, 42040 bytes

|

+ Synaptics PS/2 Port TouchPad

| Matching Device ID: *syn0302

| Upper Filters: SynTP

| Service: i8042prt

|

+ Terminal Server Mouse Driver

| Matching Device ID: root\rdp_mou

| Upper Filters: mouclass

| Service: TermDD

| Driver: termdd.sys, 4/10/2009 23:15:54, 62440 bytes

| Driver: sermouse.sys, 1/20/2008 20:46:59, 26624 bytes

| Driver: mouclass.sys, 1/20/2008 20:46:59, 39992 bytes

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I deleted a few of your posts so we wouldn't have to scroll so much to get to the new posts.

After I end task WWIIOL in the task manager and get back to the desktop I get a little error message at the bottom right in the bar saying something about the "nvlddmkm stopped responding and has recovered."

This is actually a problem with Vista and Windows 7. I thought it had been fixed in the Vista service pack 1, but I guess it wasn't.

There is a very informative thread in the Nvidia forums on this topic, including some tips to fix the problem.

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i got windows 7 and a 9800gt nvidia i had to go to battleground folder and click compatabilitymode, vista for it to work right kept freezing on game load

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Well i put WWIIOL in compatible Windows XP SP2 mode that did not work. I also put it in Windows 2000 mode but a little changed the game still froze up completely after 25 or 30 mins of play. I don't know if I ever got the nvlddmkm error because I had to restart.

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