Sign in to follow this  
Followers 0
sandman

OK constant crashing in game...where to start.

7 posts in this topic

I just re-subbed a few days ago after about a year and half off. Never had any issues for the previous 6 years when I played (which is probably unusual). Now though it's constant crashing, sometimes after 20 min of playing sometimes after 1 min.

I see there are some other threads about the Catalyst drivers and such but i'm not sure if this is related or something else and I need a good starting point. It's even crashing in 1.31 Beta. I looked for the wwiierror file but it's just not there. I can't see any trees in BETA as well but the readme said something about it being a known issue with certain cards.

Windows 7 Home Premium 64bit

ATI Radeon 5800 series updated to 9.12 drivers

6GB RAM

I reset my OC settings to default

running in Admistrator

tried running in every compatibility mode

I've reinstalled the drivers completely

I looked in the event viewer and this is the constant message

The program WW2_sse2.exe version 1.30.3.255 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: e40

Start Time: 01ca8419a332f7ef

Termination Time: 213

Application Path: C:\Program Files (x86)\CRS\Battleground Europe\WW2_sse2.exe

Report Id:

/*****************************

What do I start with here? thnx

Share this post


Link to post
Share on other sites

Hmm. No obvious suspicions there.

It could also be Sound or even Motherboard drivers, though that is much less common than video card drivers.

Is it crashing in a certain spot?

The new 9.12 drivers might well not be a complete fix for the ATI 5xxx/4xxx series problems, i.e., more than one issue with those cards and our game). We can get a crash in certain instances related to some technical texture issues.

Share this post


Link to post
Share on other sites

No, not really any kind of pattern.

Sometimes I will make it only to the initial map screen for a few seconds, then everything just locks up and sits there for a minute, then crashes to desktop with a not responding error.

Sometimes it will crash and when I log back in all three sides have a red lock symbol and then I have to shut down and log in again. Once I'm in it may work for an hour or only a few minutes. About two hours ago I was playing AAA near Reims and it crashed me twice after only a few minutes.

It's frustrating because Ive been having a lot of fun. Maybe i'll uninstall the sound drivers completely to start with.

Share this post


Link to post
Share on other sites

Please post your DxDiag specs here so we can see exactly what your hardware and drivers are. You can generate these specs by opening dxdiag.exe and clicking on "Save all information". Copy the System Information, Display Devices and Sound Devices sections here.

Share this post


Link to post
Share on other sites

Didn't want to post them without being asked, here ya is.

------------------

System Information

------------------

Time of this report: 12/23/2009, 20:08:53

Machine name: SPHINX

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)

Language: English (Regional Setting: English)

System Manufacturer: System manufacturer

System Model: System Product Name

BIOS: BIOS Date: 07/28/09 13:58:50 Ver: 08.00.15

Processor: Intel® Core i5 CPU 750 @ 2.67GHz (4 CPUs), ~2.7GHz

Memory: 6144MB RAM

Available OS Memory: 6134MB RAM

Page File: 1682MB used, 10583MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.01.7600.16385 32bit Unicode

---------------

Display Devices

---------------

Card name: ATI Radeon HD 5800 Series

Manufacturer: ATI Technologies Inc.

Chip type: ATI display adapter (0x6898)

DAC type: Internal DAC(400MHz)

Device Key: Enum\PCI\VEN_1002&DEV_6898&SUBSYS_0B001002&REV_00

Display Memory: 3823 MB

Dedicated Memory: 1012 MB

Shared Memory: 2811 MB

Current Mode: 1920 x 1200 (32 bit) (60Hz)

Monitor Name: Generic PnP Monitor

Monitor Model: ASUS VW266H

Monitor Id: ACI26A4

Native Mode: 1920 x 1200(p) (59.950Hz)

Output Type: HDMI

Driver Name: atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

Driver File Version: 8.14.0010.0716 (English)

Driver Version: 8.681.0.0

DDI Version: 10.1

Driver Model: WDDM 1.1

Driver Attributes: Final Retail

Driver Date/Size: 11/24/2009 20:50:14, 4683776 bytes

WHQL Logo'd: n/a

WHQL Date Stamp: n/a

Device Identifier: {D7B71EE2-2BD8-11CF-7E71-0A2BA1C2C535}

Vendor ID: 0x1002

Device ID: 0x6898

SubSys ID: 0x0B001002

Revision ID: 0x0000

Driver Strong Name: oem13.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:8.681.0.0:pci\ven_1002&dev_6898

Rank Of Driver: 00E62001

Video Accel: ModeMPEG2_A ModeMPEG2_C

Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

D3D9 Overlay: Not Supported

DXVA-HD: Not Supported

DDraw Status: Enabled

D3D Status: Enabled

AGP Status: Enabled

-------------

Sound Devices

-------------

Description: Speakers (ASUS Xonar DX Audio Device)

Default Sound Playback: Yes

Default Voice Playback: No

Hardware ID: PCI\VEN_13F6&DEV_8788&SUBSYS_82751043&REV_00

Manufacturer ID: 1

Product ID: 100

Type: WDM

Driver Name: cmudaxp.sys

Driver Version: 5.12.0001.0008 (English)

Driver Attributes: Final Retail

WHQL Logo'd: n/a

Date and Size: 9/23/2009 11:45:30, 1257472 bytes

Other Files:

Driver Provider: ASUSTeK

HW Accel Level: Basic

Cap Flags: 0xF5F

Min/Max Sample Rate: 100, 192000

Static/Strm HW Mix Bufs: 129, 128

Static/Strm HW 3D Bufs: 129, 128

HW Memory: 0

Voice Management: Yes

EAX 2.0 Listen/Src: Yes, Yes

I3DL2 Listen/Src: No, No

Sensaura ZoomFX: No

Description: S/PDIF Pass-through Device (ASUS Xonar DX Audio Device)

Default Sound Playback: No

Default Voice Playback: No

Hardware ID: PCI\VEN_13F6&DEV_8788&SUBSYS_82751043&REV_00

Manufacturer ID: 1

Product ID: 100

Type: WDM

Driver Name: cmudaxp.sys

Driver Version: 5.12.0001.0008 (English)

Driver Attributes: Final Retail

WHQL Logo'd: n/a

Date and Size: 9/23/2009 11:45:30, 1257472 bytes

Other Files:

Driver Provider: ASUSTeK

HW Accel Level: Basic

Cap Flags: 0xF1F

Min/Max Sample Rate: 100, 200000

Static/Strm HW Mix Bufs: 1, 0

Static/Strm HW 3D Bufs: 0, 0

HW Memory: 0

Voice Management: No

EAX 2.0 Listen/Src: No, No

I3DL2 Listen/Src: No, No

Sensaura ZoomFX: No

Description: ATI HDMI Output (ATI High Definition Audio Device)

Default Sound Playback: No

Default Voice Playback: Yes

Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1002

Manufacturer ID: 1

Product ID: 100

Type: WDM

Driver Name: AtiHdmi.sys

Driver Version: 5.00.60000.0055 (English)

Driver Attributes: Final Retail

WHQL Logo'd: n/a

Date and Size: 11/24/2009 21:18:54, 114176 bytes

Other Files:

Driver Provider: ATI Technologies Inc.

HW Accel Level: Basic

Cap Flags: 0xF1F

Min/Max Sample Rate: 100, 200000

Static/Strm HW Mix Bufs: 1, 0

Static/Strm HW 3D Bufs: 0, 0

HW Memory: 0

Voice Management: No

EAX 2.0 Listen/Src: No, No

I3DL2 Listen/Src: No, No

Sensaura ZoomFX: No

Share this post


Link to post
Share on other sites

Ok so, after fiddling with drivers and such I started changing settings one at a time. I turned SSE2 off, and now I haven't crashed since.

For the noobles such as I, what does this do and is this bad for not being able to run the upcoming versions?

Share this post


Link to post
Share on other sites
Sign in to follow this  
Followers 0

  • Recently Browsing   0 members

    No registered users viewing this page.