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jon8798

Anybody having problems with NVIDIA GT320?

4 posts in this topic

Hi,

I'm wondering if anyone is having or has had any issues with older architecture NVIDIA cards.

My laptop had a 8600M card and used to crash regularly. The screen would freeze mid-game at random times and a loud buzzing noise came from the speakers. The only solution was to turn off the power. NVIDIA customer support said that the card was faulty, but refused to replace it as the warranty had expired.

I've just got a new desktop machine which (sadly) came with another NVIDIA card, the GT320. I've only had it a week but I've had the exact same crash twice now. I understand that the GT320 is based on the old 9-series cards and so is not that new in terms of its architecture. I have heard that NVIDIA used a fairly substandard manufacturing process on these older cards that caused a higher than expected failure rate and wonder if that might also apply to the 'new' GT320, 330 and 340 cards.

The only other thing I can think of that might be relevant is that DXDiag claims DirectX 11 is running, despite the fact that I'm pretty sure there aren't any NVIDIA cards supporting DirectX 11 yet.

Anyway, the first bit of the DXDiag file is below, should I post the rest of it? It's pages long and mostly looks like gibberish to me...

This problem isn't going to end my life, it's not that regular at the moment and I'm not playing a huge amount right now. But my biggest worry is that this is exactly how it began on my laptop and after 8 months it was completely unusable.

If anyone's got any bright ideas or can see that I'm missing something obvious, I'd be very grateful for your help.

Cheers,

Jon

------------------

System Information

------------------

Time of this report: 7/22/2010, 10:00:52

Machine name: JON-PC

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)

Language: English (Regional Setting: English)

System Manufacturer: Packard Bell

System Model: ixtreme M3730

BIOS: Default System BIOS

Processor: Intel® Core2 Quad CPU Q8300 @ 2.50GHz (4 CPUs), ~2.5GHz

Memory: 4096MB RAM

Available OS Memory: 4096MB RAM

Page File: 1393MB used, 6795MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.01.7600.16385 64bit Unicode

------------

DxDiag Notes

------------

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Sound Tab 2: No problems found.

Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

---------------

Card name: NVIDIA GeForce GT 320

Manufacturer: NVIDIA

Chip type: GeForce GT 320

DAC type: Integrated RAMDAC

Device Key: Enum\PCI\VEN_10DE&DEV_0CA2&SUBSYS_2150174B&REV_A2

Display Memory: 2778 MB

Dedicated Memory: 986 MB

Shared Memory: 1791 MB

Current Mode: 1360 x 768 (32 bit) (60Hz)

Monitor Name: Generic PnP Monitor

Monitor Model: TOSHIBA-TV

Monitor Id: TSB0105

Native Mode: 1360 x 768(p) (60.015Hz)

Output Type: HD15

Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

Driver File Version: 8.17.0011.9745 (English)

Driver Version: 8.17.11.9745

DDI Version: 10.1

Driver Model: WDDM 1.1

Driver Attributes: Final Retail

Driver Date/Size: 4/3/2010 22:55:32, 11906664 bytes

WHQL Logo'd: Yes

WHQL Date Stamp:

Device Identifier: {D7B71E3E-4FE2-11CF-EA52-5B011CC2C535}

Vendor ID: 0x10DE

Device ID: 0x0CA2

SubSys ID: 0x2150174B

Revision ID: 0x00A2

Driver Strong Name: oem29.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section011:8.17.11.9745:pci\ven_10de&dev_0ca2&subsys_2150174b

Rank Of Driver: 00E60001

Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C

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Don't worry about DX11. It's backwards compatible with DX10 and DX9 so it only means you have DX11 installed. Since the card doesn't support the DX11 features those will not be used anyway.

And yes, there are nvidia cards that support DX11 now. The 4xx-series does.

Then to the problem.

First of all, laptops are always finicky and for the most part they aren't ment for heavy gaming. However, you should first of all make sure you have the latest possible drivers for chipset, sound and gfx card. The default drivers installed with Windows7 aren't anywhere near to the standard they need to be and the ones provided with the laptop are probably outdated as well.

First of all go to the laptop manufacturers website and see if you can find any newer drivers there. If not then go to the chipset manufacturer and see if there are any there, same with the sound card and finally download the latest drivers from nvidia.

I know you need special drivers for mobile cards but here's the thing. You can download the latest driver, unpack it and then use the tool I'm linking to so it will be modified to work on a laptop.

http://www.hardwareheaven.com/nvmodtool.php

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Don't worry about DX11. It's backwards compatible with DX10 and DX9 so it only means you have DX11 installed. Since the card doesn't support the DX11 features those will not be used anyway.

And yes, there are nvidia cards that support DX11 now. The 4xx-series does.

Then to the problem.

First of all, laptops are always finicky and for the most part they aren't ment for heavy gaming. However, you should first of all make sure you have the latest possible drivers for chipset, sound and gfx card. The default drivers installed with Windows7 aren't anywhere near to the standard they need to be and the ones provided with the laptop are probably outdated as well.

First of all go to the laptop manufacturers website and see if you can find any newer drivers there. If not then go to the chipset manufacturer and see if there are any there, same with the sound card and finally download the latest drivers from nvidia.

I know you need special drivers for mobile cards but here's the thing. You can download the latest driver, unpack it and then use the tool I'm linking to so it will be modified to work on a laptop.

http://www.hardwareheaven.com/nvmodtool.php

Pretty much what he said.

Well hes a weird one to toss out to you, i get that same crash, (hard lock, crazy buzzing sound coming from the speakers) but i've got a ATi card and a AMD processor.

Doesn't happen in Windows XP, only on Windows 7. So that issue might be with windows 7 and not with your hardware. (i've got dual operating systems)

Yea if you can post the whole of the DXDIAG, it lets us see what your hardware profiles are, chipset and its drivers along with some other things, alot of it is gibberish but there are important parts in the gibberish that'll tell us what drivers your missing.

These days system manufacturers don't install drivers with the systems, they expect windows to find the correct drivers, but often enough windows spits out Microsoft provided drivers, instead of the actual drivers provided by your system manufacturer and that can really put performance in the crapper in terms of gaming and frames per second, not to mention overall performance of the computer. So that DXDIAG lets us see if windows has found the right drivers or not.

as munch said the new 400 series of Nvidia cards are fully Direct X 11 enabled. (omg they are sweet)

http://www.newegg.com/Product/Product.aspx?Item=N82E16814121387

I might look into the cooling on your new desktop. most of the time OEM's use the bare minimum fans needed, often enough they'll use just a single fan in the rear as exhaust. which is pretty much like turning your chassis into a convection oven.

And fans are cheap.

http://www.cpuid.com/softwares/hwmonitor.html

You can use that to monitor your temps while your playing.

Edited by vodka420

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Thank you very much for the pointers fellas. I had indeed just been using the windows driver updater to keep my system up to date. I had naively assumed that Windows was looking after me and sorting everything out.

I'll get all the newest drivers from the manufacturers this weekend and should hopefully be able to get a couple of hours play worked in too (around my wife's demands that I sort out the garden).

If I get another crash the same as before then I'll post here again with the new DxDiag text file.

Thanks again,

Jon

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