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mckee

Authentication failed

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Well, I suppose it's still early, but I climbed out of bed this morning to find that I still can't connect. Anyone else have any luck?

Would appreciate a little feedback as to what's being one to fix this.

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Well guys I am not a trial account but a 6 month account and I have the same problem ...although I was trial account just before all this happened. I have had a ticket submitted since last night about 8pm (UK Time) and have had no reply or response yet.

So for me signing up to a 6 month contract this isnt the best start I have to say. :mad:

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Same problem here too, I get a failed authentication and the game closes out, all other servers work.

I'll put in a ticket, thinking about subscribing again, played 6 years ago

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Old returning player here checking things out with a trial account. Same problem for me with this trial account I just signed up today. If anyone at CRS wants to reactivate my old account for a day I can try to log in under that.

Edited by frank25sot

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Had this Auth error for 2 days, since they took the servers offline to add ram or whatever...returning player and frustrated at downtime. I bought this game off the shelf at Best Buy on the release date (years ago). I have come back 3 times and left 3 times. I have enjoyed the game in each of my play periods which have been years apart and am looking forward to the new graphics update and Americans which is why I am back now, I was promised the Americans in 1999...Not complaining here (too much) but lets get it up so I can decide if I want to stay!

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As a returning player I've always supported the paths this game has taken. When I recieved the 10th anniversary email I decided to give it another go. But alas much like that rest of the trail accounts I am unable to connect to the campaign server instead recieiveing the dreaded auntentication failed message. I put a ticket in two days over at support but no response so far. I would certainly hate to waste a 14-day trial :)

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Yeah, still no answer to my ticket. This is starting to get daft. It seems a significant number of people cant connect, we all have the self same problem and we're all trial accounts. Haven't even had so much as a 'Sorry, something is FUBAR, we're looking into it' from the support team. Whats the normal waiting time on tickets etc? Does it normally take 2 plus days to even get a basic response, or is this just a really really bad week for the lads in tech support?

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[...]

Authentication failedExited Program: file: ..\..\src\rn\rnmain.cpp, line: 396

The same problem here and still unsolved.

Edited by doberm4n

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I don't know if this helps but I signed up a trial account on my laptop a couple months ago and didn't have this problem. That was before the update and also, my laptop is too slow to run this game. The new account I just signed up is from my new computer which will run this game. That is, if you allow me a chance to try and run this game. HA!

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Looks like the database updates that were made caused a problem.

It's being looked at now. We apologize for the hiccup and hope to get you all back in there and killing each other as quick as we can.

S!

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Guys! I tried to make an other account and it works! (CET 19:47)

Make an other trial! Hope it works for you too.

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Still no luck logging in.

What's really burning me is the fact that I now only have, what? Like 12 days, maybe 11, to evaluate the product rather than the standard 14?

I only maintain 1 active email address, so I wont be "starting a new account", nor should I have to.

It's funny, I stumbled upon this game while looking for new applications for my new joystick... I got DCS A-10C when I placed the order for my Warthog, and love it, I almost ordered the $150 Pro edition of "Steel Beasts", and THIS game is the one I am most excited about at the moment. This aging, graphically stunted big brother to BF 1942. And yet, it seems to be the one giving the most pushback.

:( All I want to do is hop in a plane and strafe some infantry :( Is that too much to ask?

*EDIT* Fixed while I was posting. Tricky-tricky ;)

Edited by blackthorn

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I got in I have to say ... at the moment all looks good. Thank you very much indeed :-)

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Albacore, I'm able to log in with each of your accounts - they appear to authenticate ok for me.

Can you please try again?

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Still no luck. Tried about 10 times over the last half hour and still getting the authentication failed error.

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Thanks. It is probably a connection issue.

Please make sure that the following ports are open for the game:

TCP: 27015 through 27021

UDP: 27015 through 27021

Your security software/router/firewall might be blocking access.

If you're on a wireless connection, please try a wired one.

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Still can't log in as well. Can access the training server but not main server. Tried opening those ports but still no luck.

Edit: On a wired connection.

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Yeah I just made sure everything was opened up and still no luck. Though I'm a bit confused when you say each of my accounts as I only have this single one. Account name is diffrent from game name right? Or am I not understanding that correctly.

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