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Anyone else consistently crashing, requiring hard reboot?

8 posts in this topic

MacBookPro 10.6.8

2.66 GHz Intel Core i7

8GB 1067 MHz DDR3

Pretty regularly, my Mac crashes while spawned in WW2OL. Only happens when spawned in, and not at menu screen. Only happens for WW2OL. Could be 3x in a day (every couple hours). Could skip a few days. But it happens regularly.

These are not CTHL or CTHRE or chathost/maphost lost errors. In those, the game screen freezes, but it's visible, and then it responsibly autoquits after 30-60 seconds. This is not that.

This is not a CTD, where the application would quit to Mac desktop.

While spawned in, the screen will go full black, whatever audio was playing will freeze, and i cannot cmd-tab or cmd-Q out of it, necessitating a hard reboot.

I never used to have these crashes before. it seems to have just happened only in the last 6 months (first occurrence i noted was 1/15/13), so well after 1.35 was released.

Could it be hardware/harddrive? But no other application is flakey.

Any other Mac or MacBookPro users experiencing these hard crashes?

Thanks.

Crash Report (via Apple):

Interval Since Last Panic Report:  46565250 secPanics Since Last Report:          19
Mon Apr  8 08:24:21 2013panic(cpu 2 caller 0xa26c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xa6aa6000 0x0a5480a2, D0, P3/4Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)0x83df2068 : 0x21b837 (0x5dd7fc 0x83df209c 0x223ce1 0x0) 0x83df20b8 : 0xa26c9b (0xc3c28c 0xcac800 0xc4ae60 0x0) 0x83df2158 : 0xb41608 (0xf686c04 0xd769004 0x100 0x83df26b0) 0x83df21a8 : 0xb38601 (0xd769004 0x100 0x83df21d8 0xa16778) 0x83df21d8 : 0x17789a6 (0xd769004 0x100 0x438004ee 0x1) 0x83df2318 : 0xb602b5 (0xd769004 0xf315004 0x0 0x0) 0x83df2358 : 0xa2fe7c (0xd769004 0xf315004 0x0 0x0) 0x83df23f8 : 0xa2c55b (0x0 0x9 0x0 0x0) 0x83df25a8 : 0xa2e58f (0x0 0x600d600d 0x702b 0x83df25d8) 0x83df2678 : 0xcf1eae (0xc1d00041 0xbfef0033 0xbfef0034 0x857c) 0x83df26e8 : 0xd01af5 (0xfad0400 0x10075a00 0x6d4a1000 0x0) 0x83df2748 : 0xd274b0 (0x10075a00 0x100 0x83df2798 0xcf8ef9) 0x83df27d8 : 0xd27cd2 (0xf79e000 0x0 0x6d26b220 0x0) 0x83df2848 : 0xd27efe (0xf79e000 0x0 0x0 0x0) 0x83df28a8 : 0xd34b00 (0xf79e000 0xa4a79080 0x0 0x661f8) 0x83df2918 : 0xcbe0b3 (0x6d4a1000 0x0 0x6d3b5000 0x20000042) 0x83df2a58 : 0xcf75d8 (0x6d3b5000 0x1 0x83df2b6c 0x83df2b68) 0x83df2b08 : 0xcb9fe1 (0x6d3b5000 0x1 0x83df2b6c 0x83df2b68) 0x83df2b88 : 0x56da06 (0x6d3b5000 0x0 0x83df2ddc 0x83df2c14) 0x83df2bd8 : 0x56e2a5 (0xd48720 0x6d3b5000 0xff36788 0x1) 0x83df2c28 : 0x56eb59 (0x6d3b5000 0x10 0x83df2c70 0x0) 0x83df2d48 : 0x286638 (0x6d3b5000 0x10 0xff36788 0x1) 0x83df3df8 : 0x21dbe5 (0xff36760 0x16ada5a0 0x1fd590 0x790f) 0x83df3e38 : 0x210a86 (0xff36700 0x0 0x109e2d50 0x103147a0) 0x83df3e98 : 0x216f84 (0xff36700 0x0 0x0 0x0) 0x83df3f18 : 0x295914 (0x83df3f44 0x0 0x0 0x0) 0x83df3fc8 : 0x2a20f8 (0xff181c0 0x0 0x10 0xff181c0)       Kernel Extensions in backtrace (with dependencies):         com.apple.GeForce(6.4.0)@0xcae000->0xd64fff            dependency: com.apple.NVDAResman(6.4.0)@0x9c0000            dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x9b3000            dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x97a000            dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x991000         com.apple.nvidia.nv50hal(6.4.0)@0x1642000->0x1a56fff            dependency: com.apple.NVDAResman(6.4.0)@0x9c0000         com.apple.NVDAResman(6.4.0)@0x9c0000->0xcadfff            dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x97a000            dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x9b3000            dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x991000
BSD process name corresponding to current thread: World War ][ Onl
Mac OS version:10K549
Kernel version:Darwin Kernel Version 10.8.0: Tue Jun  7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 9335733127784unloaded kexts:com.apple.driver.AppleUSBUHCI    4.2.0 (addr 0x1462000, size 0x65536) - last unloaded 149168025967loaded kexts:com.paceap.kext.pacesupport.snowleopard    5.7.2com.globaldelight.driver.BoomDevice    1.1com.AmbrosiaSW.AudioSupport    3.2at.obdev.nke.LittleSnitch    2.3.19com.apple.driver.AppleHWSensor    1.9.3d0 - last loaded 30576048442com.apple.filesystems.autofs    2.1.0com.apple.driver.AGPM    100.12.31com.apple.driver.AppleMikeyHIDDriver    1.2.0com.apple.driver.AudioAUUC    1.57com.apple.driver.AppleHDA    2.0.5f14com.apple.driver.AppleMikeyDriver    2.0.5f14com.apple.driver.AppleUpstreamUserClient    3.5.7com.apple.driver.AppleMCCSControl    1.0.20com.apple.driver.AppleIntelHDGraphics    6.4.0com.apple.driver.AppleIntelHDGraphicsFB    6.4.0com.apple.driver.SMCMotionSensor    3.0.1d2com.apple.filesystems.ntfs    3.4com.apple.Dont_Steal_Mac_OS_X    7.0.0com.apple.iokit.CHUDUtils    364com.apple.iokit.CHUDProf    366com.apple.driver.AudioIPCDriver    1.1.6com.apple.driver.AppleLPC    1.5.1com.apple.driver.AppleGraphicsControl    2.10.6com.apple.kext.AppleSMCLMU    1.5.2d10com.apple.GeForce    6.4.0com.apple.driver.ACPI_SMC_PlatformPlugin    4.7.0a1com.apple.driver.AppleUSBTCButtons    201.6com.apple.driver.AppleUSBTCKeyboard    201.6com.apple.driver.AppleIRController    303.8com.apple.driver.AppleUSBCardReader    2.6.1com.apple.iokit.SCSITaskUserClient    2.6.8com.apple.BootCache    31.1com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1com.apple.iokit.IOAHCIBlockStorage    1.6.4com.apple.driver.AppleFWOHCI    4.7.3com.apple.driver.AppleUSBHub    4.2.4com.apple.driver.AppleEFINVRAM    1.4.0com.apple.driver.AppleSmartBatteryManager    160.0.0com.apple.driver.AppleAHCIPort    2.1.7com.apple.driver.AppleRTC    1.3.1com.apple.driver.AirPortBrcm43224    428.42.4com.apple.iokit.AppleBCM5701Ethernet    3.0.5b8com.apple.driver.AppleUSBEHCI    4.2.4com.apple.driver.AppleACPIButtons    1.3.6com.apple.driver.AppleHPET    1.5com.apple.driver.AppleSMBIOS    1.7com.apple.driver.AppleACPIEC    1.3.6com.apple.driver.AppleAPIC    1.4com.apple.driver.AppleIntelCPUPowerManagementClient    142.6.0com.apple.security.sandbox    1com.apple.security.quarantine    0com.apple.nke.applicationfirewall    2.1.14com.apple.driver.AppleIntelCPUPowerManagement    142.6.0com.apple.driver.AppleProfileReadCounterAction    17com.apple.driver.AppleProfileTimestampAction    10com.apple.driver.AppleProfileThreadInfoAction    14com.apple.driver.AppleProfileRegisterStateAction    10com.apple.driver.AppleProfileKEventAction    10com.apple.driver.AppleProfileCallstackAction    20com.apple.driver.DspFuncLib    2.0.5f14com.apple.driver.AppleSMBusController    1.0.10d0com.apple.iokit.IOFireWireIP    2.0.3com.apple.iokit.KLog    3.9.0com.apple.iokit.IOSurface    74.2com.apple.iokit.IOBluetoothSerialManager    2.4.5f3com.apple.iokit.IOSerialFamily    10.0.3com.apple.iokit.CHUDKernLib    365com.apple.driver.AppleHDAController    2.0.5f14com.apple.iokit.IOHDAFamily    2.0.5f14com.apple.iokit.IOAudioFamily    1.8.3fc2com.apple.kext.OSvKernDSPLib    1.3com.apple.iokit.AppleProfileFamily    41.4com.apple.driver.AppleSMBusPCI    1.0.10d0com.apple.driver.AppleBacklightExpert    1.0.1com.apple.nvidia.nv50hal    6.4.0com.apple.NVDAResman    6.4.0com.apple.iokit.IONDRVSupport    2.2.1com.apple.iokit.IOGraphicsFamily    2.2.1com.apple.driver.AppleSMC    3.1.0d5com.apple.driver.IOPlatformPluginFamily    4.7.0a1com.apple.driver.BroadcomUSBBluetoothHCIController    2.4.5f3com.apple.driver.AppleUSBBluetoothHCIController    2.4.5f3com.apple.iokit.IOBluetoothFamily    2.4.5f3com.apple.driver.AppleUSBMultitouch    207.7com.apple.iokit.IOUSBHIDDriver    4.2.0com.apple.iokit.IOSCSIBlockCommandsDevice    2.6.8com.apple.iokit.IOUSBMassStorageClass    2.6.7com.apple.driver.AppleUSBMergeNub    4.2.4com.apple.driver.AppleUSBComposite    3.9.0com.apple.iokit.IOSCSIMultimediaCommandsDevice    2.6.8com.apple.iokit.IOBDStorageFamily    1.6com.apple.iokit.IODVDStorageFamily    1.6com.apple.iokit.IOCDStorageFamily    1.6.1com.apple.driver.XsanFilter    402.1com.apple.iokit.IOAHCISerialATAPI    1.2.6com.apple.iokit.IOSCSIArchitectureModelFamily    2.6.8com.apple.iokit.IOFireWireFamily    4.2.6com.apple.iokit.IOUSBUserClient    4.2.4com.apple.iokit.IOAHCIFamily    2.0.6com.apple.iokit.IO80211Family    320.1com.apple.iokit.IONetworkingFamily    1.10com.apple.iokit.IOUSBFamily    4.2.4com.apple.driver.AppleEFIRuntime    1.4.0com.apple.iokit.IOHIDFamily    1.6.6com.apple.iokit.IOSMBusFamily    1.1com.apple.kext.AppleMatch    1.0.0d1com.apple.security.TMSafetyNet    6com.apple.driver.DiskImages    289com.apple.iokit.IOStorageFamily    1.6.3com.apple.driver.AppleACPIPlatform    1.3.6com.apple.iokit.IOPCIFamily    2.6.5com.apple.iokit.IOACPIFamily    1.3.0

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Had something similar on a win7 machine.

Did two things. Installed latest graphics card drivers. Reduced the clock on my GPU. Can't say which one fixed it but after that, no problems.

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Nope, I don't remember anyone posting about a crash like that. I have never had one. Game has been very stable for me. Sorry, that I cannot be of more help.

A kernel panic like this is usually an intermittent hardware problem or a bad third-party kext.

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I didn't feel comfortable responding to this because my memory is weak on the particulars. Something similar to this happened on my 10.6.8 system a few months ago. It struck me it was not a panic, and I may even have sshd into the system from one of my other machines and killed the wwIIol process. But I remember losing control of both screen and keyboard and having a black screen when it happened.

I can't correlate anything to that crash except that when I first started playing, I never bothered to close intensive applications prior to starting the game. Now I close most things related to my work and even mail, before firing up. I leave only Safari, Terminal and TextEdit running when I start the game.

My son uses 10.7 and between us, we have several crashes a night. It's all traceable to our network connection and doesn't have these symptoms. It's the normal CTD, or a hang where we have to Force Quit. These are common when you have network dropouts, and you can predict them watching the bytes in/out counters in the HUD. They aren't really the game's fault, other than not handling a bad network correctly.

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I have seen this issue a few times with other peoples MBP's when I was fixing them. (I "fix" Mac's for people as a forth source of income) This issue is related to either a failing Nvidia hardware, bad drivers, or some other error that is much less likely..

Also, please realise, I am not a developer/techie/etc for CRS, I only moderate the forums and TeamSpeak. That said I have a few options for you to try.

The first place to start is by resetting your SMC.

Step-by-step:

  1. Push CMD-OPT-ESC to close any running programs
  2. Put your mac to sleep by selecting the apple icon in the upper left and selecting sleep. Once the mac has "gone to sleep", wake the computer. (sometimes this step fixes weird issues)
  3. Shutdown the Mac
  4. Make sure your Mac is plugged in.
  5. Push the left side CMD-SHFT-OPT keys AND the power button on the built in keyboard at the SAME TIME.
  6. Release all of the keys at the same time.
  7. Turn on your Mac.

If that does not work.. Less likely, but possible.. Try resetting your PRAM.

Step-by-step:

  1. TURN OFF COMPUTER
  2. FIND the keys CMD-OPT-P-R (needed for later)
  3. Turn the computer on.
  4. PRESS and HOLD CMD-OPT-P-R BEFORE the grey screen and hold it until you hear the startup tone for a second time.
    If that does not work, it is typically a driver related issue. I see you are using OS 10.6... I would suggest going to the App Store on your Mac and downloading and installing 10.8. then run the updates. This has fixed the issues in the past for me.
    Finally, if the above options do not work, it is likely that your Nvidia portion of your video card is faulty. You can put a temporary patch on this by downloading gfxCardStatus, then set the software to the "I" setting, which will only use the integrated intel graphics (and hopefully, stop the crashing)
Edited by Thrance

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Thanks for the reply.

Haven't yet done any of the suggested resetting remedies yet, but I'll look into them. (Btw, I think to reset the SMC it's SHIFT+CNTL+OPT and Power, not SHIFT+CMD+OPT and Power.)

My MacBookPro did crash again recently in a similar fashion for the first time outside of WW2OL. Had just started a Flash-based video game on kongregate.com: http://www.kongregate.com/games/FulafiskenAB/astroflux

So, it's something video card based (?)

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You're correct with Shift-Control-Option-PWR Oops.. We all have our moments.

Reading your issues, I would imagine that most likely you're having video card issues.

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