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Why can I not unsubscribe?

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How on earth is a person supposed to unsubscribe from auto-billing?

I clicked the unsubscribe button over 2 months ago and you guys keep billing me. What a mess.

You owe me 29.98. The only way I could stop it was to switch to off-line payment.

Nobody responded to my help tickets, what the hell, are you guys scamming me?

Please respond.


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