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rygart

Account Subscription

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Hello,

I tried resubscribing but I am having an issue. I clicked the lower right hand corner for support and would not work, but my issue is this

I am trying to resub my account from free to basic which is on your "Become a Subscriber- All Access" tab listed for $9.99, but when I click to upgrade, that option is not available. please assist.

thank you

Edited by rygart

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Because you have a previous subscription history as a premium subscriber, you are not eligible to have a basic account. In fact your free play access should be inactive but it must've got turned on systematically when we made some adjustments during our last promotion.

Two options:

1) Subscribe to premium (all access for only $3 more [$12.99])

2) Create new account, subscribe to basic

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