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duke995

Game Freeze when i select the brigade

13 posts in this topic

Good morning, after 1 month i decided to play again this game, i downloaded the newest patch but when i'm in the main menu in the faction section when i click: "select a brigade" the game freeze and i need to open task manager to close manually the game? any solution?

thanks :)

P.s. I have win 10

Edited by duke995

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yes i try to reinstall the game but nothing change.

i play with the italian language but it's really strange, just only 1 moth ago the game going perfectly

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Open Event Viewer (Windows button bottom right and search). Click Windows Logs - Application and check if there's error(s) that Windows detected. If you have Errors from the timestamp that you experienced the crash, click the Error and paste the description here. 

rXClJ7Z.jpg

Edited by gretnine

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ok i put the english language, now the game works perfectly, anyway i put here the timestamp:

 

Nome registro: Application
Origine:       Windows Error Reporting
Data:          31/08/2017 18:37:11
ID evento:     1001
Categoria attività:Nessuna
Livello:       Informazioni
Parole chiave: Classico
Utente:        N/D
Computer:      DESKTOP-CQGE3QB
Descrizione:
Bucket errato , tipo 0
Nome evento: AppHangTransient
Risposta: Non disponibile
ID CAB: 0

Firma problema: 
P1: WW2.exe
P2: 1.35.9.1
P3: 598de42c
P4: unknown
P5: unknown
P6: unknown
P7: unknown
P8: 
P9: 
P10: 

File allegati:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB12C.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB227.tmp.txt

I file potrebbero essere disponibili qui:


Simbolo analisi: 
Nuova ricerca di soluzioni: 0
ID rapporto: 7ff00e64-b5aa-4a0f-8976-7470fe2b75c1
Stato rapporto: 2049
Bucket con hash: 
XML evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2017-08-31T16:37:11.601982500Z" />
    <EventRecordID>853102</EventRecordID>
    <Channel>Application</Channel>
    <Computer>DESKTOP-CQGE3QB</Computer>
    <Security />
  </System>
  <EventData>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>AppHangTransient</Data>
    <Data>Non disponibile</Data>
    <Data>0</Data>
    <Data>WW2.exe</Data>
    <Data>1.35.9.1</Data>
    <Data>598de42c</Data>
    <Data>unknown</Data>
    <Data>unknown</Data>
    <Data>unknown</Data>
    <Data>unknown</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB12C.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB227.tmp.txt</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>7ff00e64-b5aa-4a0f-8976-7470fe2b75c1</Data>
    <Data>2049</Data>
    <Data>
    </Data>
  </EventData>
</Event>

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I tested it myself with Italian and the application hangs for me as well. It's most likely an issue on CRS end. Game worked with every other localization just fine. 


Play with English for now. 

 

 

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We have the information and a ticket has been opened regarding this issue. Will be passed on to the Developers. Thank You for reporting this. 

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We've found the cause and have a fix in testing now.  Unless something goes astray it should be working when we next update. 

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1.35.9.4 is now live and includes fix for this issue. Try it out and let us know if everything is all good. S!

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Tested it on campaign server. No more hanging during brigade select. Got into the game just fine as well.

Edited by gretnine
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