ERROR 100000000-0000-0000-0000-00050000xxxx

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2f7d is an error setting up for SSL which means the user is either lacking Microsoft Internet Explorer or has a corrupted registry

2efd is a generic connection failure,  which usually means a bad config in the user's Microsoft Internet Explorer


go to  https://secure.wwiionline.com/relay/pingtest

If you don't get a check mark then

Open up Internet Explorer>Advanced Tab>Security>Make sure use TLS 1.2 is checked or try resetting to default settings

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