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      ***Expected Outage Scheduled*** 7 day Notice   12/15/2019

      Next Sunday, December 22nd 2019 outage and cut-over will START AT 9AM PACIFIC TIME or 5:00 PM GMT. All services will be effected for 24 +/- hours as announced in our previous article. Game server physically relocated  Website and critical data relocated Configure the game server all critical services to new ISP's We appreciate everyone's patience and understanding during this transition, our goal is to minimize server downtime. Official communications/status will be posted via Axis and Allied Discord, and FaceBook during outage. ***Effective that day, server time will be considered Pacific Standard Time (GMT -8), not US Central (CST) as it is now.***
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liqourice

Logging in to account and password reset

6 posts in this topic

Was gonna go into my other subscripted account and wake that up again, munchkin, but it didn't accept my password and when I tried to reset it it failed somehow. Says I have to submit a ticket but how do I do that when I can't even login?

Well, tried to login to account with this freeplay account as well. Didn't work either but I can login to the forum and enter the game with it so I guess the autentification for the account page is broken?

 

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4 minutes ago, liqourice said:

Was gonna go into my other subscripted account and wake that up again, munchkin, but it didn't accept my password and when I tried to reset it it failed somehow. Says I have to submit a ticket but how do I do that when I can't even login?

Well, tried to login to account with this freeplay account as well. Didn't work either but I can login to the forum and enter the game with it so I guess the autentification for the account page is broken?

 

You can contact support and they will take care of you.. You can make a support ticket here: https://playnet.zendesk.com/hc/en-us on the top right of the page.

 

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Well, now this F2P account is all wonky. As you see I can login to the forum but when I try to login to the game I get "Your subscription is not currently active" and when I try to login to the subscription page it won't let me, nor does changing password work.

Howcome I need a subscription for a F2P account?

 

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