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CTHL Info Needed (1.23.4, 5-30)!

84 posts in this topic

This CTHL issue sucks. We're trying to do everything we can, and we've fixed a lot (and by we, I mean KFS1, Martini and crew). While this issue has been resolved for many players, we aren't able to reproduce the CTHL issues that are continuing to experience them. And that makes them very difficult to solve.

We're looking for any commonality we can find for the people that are still having them after 1.23.4, or started having them after that update was released.

We need your help. If you are getting CTHL's, please answer the questions below as best you can. Thanks very much for taking the time to help us and having the patience to stick around. It is MUCH appreciated!

Please post your responses here. Thanks!

1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

If you don't see the dialog box "Connection To Host Lost", it is probably a CTD and you should have two files in your /Battleground Europe/ folder: ww2error.log and ww2errinfo.log.

2. Which type of CTHL do you have?

A. A 'freeze' after about 45 seconds and then the CTHL dialog?

B. The message "Chat connection lost" in the chat buffer and then the CTHL

dialog?

C. The CTHL dialog but no stutter or pause, and the ability to still use

chat and /report (though the screen will grey out)

3. Did you have these CTHLs before 1.23.4?

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

5. What are your download and upload speeds (if known)?

6. What is your CPU?

7. Does this CTHL happen in a consistent place in the game world?

8. Does this CTHL happen in a consistent situation?

9. Does it happen on the Training server? (the training server logs extra information on our side that KFS1 and Martini can look out)

10. It is consistently reproducable (we're looking most for ones that are)?

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely)

12. Is there anything else about the CTHL that seems relevant?

(numbers fixed - bloo can't count)

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CTHL

1 Yes

2 No

3 it does stutter pause and freeze but i DO have ability to chat after the box comes up

4 Yes had them as soon as the 1.23 patch came out been having ever since

5 Dial up 52-54.6 connections

6 unknown dload and uploads ...figure itll be somwhat close to conenct speeds

7 AMD sempron 3000

8 Yes ...everywhere....consistantly

9 yes any time i sapwn...consistantly

10 no clue i dont go there

11 yes ...all i have to do is try to play the game and it happens

12 yes im usually home at those times....will be best when i have the next day off ...im free wednesday afternoon to do just that also saturday and sunday... email me and ill give ya work schedual

13 it acts almost exactly like the 1.19 CTHL problem ....as if the servers are being too picky and kicking anyone with the slightest connect spikes....just an observation

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1.cthl

2.a ... but I still have chat connection

3.Did have connection loss before 1.23 but it would correct itself and I would stay in game.

4. dial-up

5.28.8 connection but not sure what download and upload speed are. I'm sure it's real slow.

6.3300+ AMD 64bit

7.no

8.no

9.no

10.Always have CTHL,but time in game varies. I think it has something to do with amount of players in my vicinity.

11. sometimes

12. I agree with vonkron Also I think maybe this game has grown to the point my dial-up connection just won't be sufficient to run it anymore. unfortunately I can't get any form of high spedd internet in my area except satellite and I heard satelite connection don't work well with this game.

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1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

CTHL

2. Which type of CTHL do you have?

A. A 'freeze' after about 45 seconds and then the CTHL dialog, plus ability to chat after the dialog comes up

3. Did you have these CTHLs before 1.23.4?

yup

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

cable

5. What are your download and upload speeds (if known)?

not sure

6. What is your CPU?

AMD barton 2600+

7. Does this CTHL happen in a consistent place in the game world?

no

8. Does this CTHL happen in a consistent situation?

always on spawn in, may be that it happens more if the area has lots of players

9. Does it happen on the Training server?

haven't been there to check it out

10. It is consistently reproducable (we're looking most for ones that are)?

nope

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely)

'fraid not :(

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1. CTHL

2. A 'freeze' in 45 seconds and then the CTHL dialog, plus ability to chat after the dialog comes up.

3. Unsure. But never before 1.23

4. fiber

5. 20/10Mbit

6. AMD Athlon 64 3500+

7. Happens anywhere.

8. Happens at very random times. In flight, tank, infantry, atg. Everywhere.

9. Unsure.

10. After 1 hour play it has happened no matter what.

11. What is that in CET time? Most likely not.

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1. CTHL

2. A

3. Never before 1.23.x

4. ADSL

5. 512/128

6. P4 3Gz FSB800

7. No

8. No

9. cannot reproduce

10. No

11. -

12. Can go fine for days then hit twice in a day

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1. Both, CTD occasionally upon starting the program but before actually getting into the game. CTHL for all others.

2. (A) most of the time, but occassionally ©

3. no

4. DSL

5. not sure

6. AMD Athlon 64 3400+

7. No. It's happened everywhere and with all personas I've played. However, it doesn't happen every time I play. One day fine. The next multiple CTHLs.

8. Not really. Closest correlations with the CTHL have been a really busy area with lots of people, and maybe spawn delay in effect. But I've had CTHL even when there were only a few of us in the town.

9. Don't know - haven't been on the training server

10. Not really. See #7 above.

11. Sometimes.

12. The only thing is when it is happening, it is really bad & consistent. I originally thought maybe having teamspeak open was contributing, but it happens with teamspeak open or closed.

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Thank you, guys; if you know other people with CTHL issues post 1.23.4 please direct them here. We need as many of these as possible.

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1. Usually CTHL but i'm not letting the game crash anymore, i'm ending it if I think there is a problem. 45 secs then CTHL followed by CTD, no logs

2. A. but I usually manually abort the program now instead of waiting for the CTD

3. Yes, they actually started with the last few patches.

4. Cable

5. 6Mbps down / 316 kbps up

6. AMD 3700+ 64bit

7. Nope

8. Nope

9. Never tried, doesn't happen on command and i'm not going to sit on training server waiting for a CTHL not knowing how long or what will triger it.

10. Nope

11. Until Sunday 6/4

12. Nope

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1&2 : CTHL - but mainly after despawning and waiting for mission results

3: None

4: ADSL

5: 4096/1024

6: AMD 64 3500+

7&8: Only on despawn and waiting for mission results

9: Not that I have noticed

10: No, it comes and goes - Some days it's impossible to play as a despawn will produce a CTHL every time, and on other days it will play fine for hours on end.

11: No, sorry

12: Only that it happens more frequently if I myself and my roomies are playing the game at the same time. We sit on a LAN, and share the external IP.

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1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

CTHL

2. Which type of CTHL do you have?

A, B-ish and C :rolleyes: : I freeze for some moments, get dumped to the AAR which does not update, see "Host connection lost: Error 10057" but I can still chat. However, I cannot respawn and no game information updates.

3. Did you have these CTHLs before 1.23.4?

Yes, around 1.23.1 or later. Not sure exactly when because I had the problem where I had to update my ATI drivers so I could see nearby trees, so I was more focussed on that.

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

ADSL.

5. What are your download and upload speeds (if known)?

512 down, 256 up

6. What is your CPU?

AMD Sepron 3100+ 1.8GHz

7. Does this CTHL happen in a consistent place in the game world?

Not that I can tell. I can run a beddy from one town to another, spawn a Crusader for the next run and CTHL en route.

8. Does this CTHL happen in a consistent situation?

No. I can play for hours without CTHL or it can happen seconds after spawn in. I can sit on a plane for 10 minutes and CTHL halfway to target. I can swin across a river and CTHL on the opposite bank. I can leap small buildings in a single... uh, sorry.

9. Does it happen on the Training server? (the training server logs extra information on our side that KFS1 and Martini can look out)

I don't know, but I'll give it a try.

10. It is consistently reproducable (we're looking most for ones that are)?

No. It can Strike At Any Time™.

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely)

Yes, but I'm in BST/UK timezone so earlier would be more convenient.

12. Is there anything else about the CTHL that seems relevant?

I throttled down my settings to minimums (Low player numbers, Near visibility, 2D/16 sounds or no sounds) and it made no difference. I also tried playing without the minimap and without ever looking a the map (M key) because the hard disc took a noticeable hit whenever I opened either of those: no real difference but I felt better :D .

I seem to CTHL more at peak times: evenings in UK. In the morning at weekends I can go for a long time without any CTHLs.

I ran checknet.exe several times. Most of the time I get responses of 150-200ms but occasionally I get 3000+ ms on any one of the tests.

I often hear smoke pops or turret noise very close by while I'm frozen up, but there has been no smoke thrown. For example, I'm an AA gun in a field in a rear-eschelon town.

I had updated my sound drivers at the same time as my ATI drivers, so I tried to rollback my sound drivers but had the same problems an CTHLs. Last night I switched my sound settings from AC'97 to the "Primary device" setting and I managed to play for much longer, even with normal settings, mini- and main map in use and in high population areas. I'll try again tonight to see if it has really made a difference.

Thanks.

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1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

CTHL

2. Which type of CTHL do you have?

A: A 'freeze' for about 45 seconds and then the CTHL dialog?

3. Did you have these CTHLs before 1.23.4?

No

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

DSL

5. What are your download and upload speeds (if known)?

2024/256

6. What is your CPU?

AMD Athlon 64 3400+

7. Does this CTHL happen in a consistent place in the game world?

No

8. Does this CTHL happen in a consistent situation?

Yes/No... Mostly happens when flanking around towns in armour, big flanking manuvers 7-10km range if not more...

9. Does it happen on the Training server? (the training server logs extra information on our side that KFS1 and Martini can look out)

Not tested yet.

10. It is consistently reproducable (we're looking most for ones that are)?

Some days none, others days 1 or 2 twice a day, lastly on some days they just happen time and time again... eg mission #1 same for number 2 and so on.

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely)

Sorry, don't think so...

12. Is there anything else about the CTHL that seems relevant?

Tried all "known" fixes, at first it seems fine for a day or two and then they are back :S

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1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

CTHL

2. Which type of CTHL do you have?

A. A 'freeze' after about 45 seconds and then the CTHL dialog?

but still can chat after the cthl box comes on

3. Did you have these CTHLs before 1.23.4?

yes since 1.23.0 but its been improving each patch

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

dial-up

5. What are your download and upload speeds (if known)?

unknown

6. What is your CPU?

AMD Athlon xp 1.3

7. Does this CTHL happen in a consistent place in the game world?

yeah anywhere - mainly congested areas

8. Does this CTHL happen in a consistent situation?

yup funny noise then lock up then cthl

9. Does it happen on the Training server? (the training server logs extra information on our side that KFS1 and Martini can look out)

dont know

10. It is consistently reproducable (we're looking most for ones that are)?

yes happens now about 10- 30mins the first time if i dont reboot the time to cthl gets shorter and shorter but only once happened in the lobby

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely)

yeah i should be

12. Is there anything else about the CTHL that seems relevant?

i get the feeling its sound related and i had few to no cthls before 1.23

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TY for such a thread. Very good to feel the problem is being tackled head on :)

1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

Yes

2. Which type of CTHL do you have?

A. A 'freeze' after about 45 seconds and then the CTHL dialog - usually longer that 45 seconds

3. Did you have these CTHLs before 1.23.4?

Very infrequently

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

DSL through router

5. What are your download and upload speeds (if known)?

Not sure but the connection is 2MB

6. What is your CPU?

AMD 2500+

7. Does this CTHL happen in a consistent place in the game world?

In the spawn areas- but as a consequence of answer to 8!

8. Does this CTHL happen in a consistent situation?

Yes - When I spawn in. It takes ages to get into the game, the view from the equipment will show but it will either freeze up and cthl, or I'll be able to move a little then it will really lock up. (usually after about 2 or 3 sorties it might do this)

- when engaged in ground action sometimes

9. Does it happen on the Training server? (the training server logs extra information on our side that KFS1 and Martini can look out)

Ive spent a bit of time on there but it has never happened there

10. It is consistently reproducable (we're looking most for ones that are)?

Yes- I get a few "clean spawns" then it will do this.

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely)

I live in the UK so it depends on which day of the week.

12. Is there anything else about the CTHL that seems relevant?

The newest patch seemed to help me for a little while but now is is pretty much the same as before. I have also encountered another problem whereby my game locks up and my monitor switches itself onto standby and the only way to recover is to hard reboot (this problem seems to be random almost - i can play for ages and it wont do it...then it will after only a few minutes in another session). New GFX drivers have not solved the problem and it does not happen in any of the other games I play (Pacific Fighters, Rome TW etc) or in any other computer operation.

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1: Yes

2: CTHL A

3: Not before 1.23, I had a few before 1.23.4 and after 1.23.4 they have become quite common.

4: Cable

5: 4Mbps/150Kbps (Quite ubalanced but that's what the provider offers :( )

6: P IV 2,8 GHz - 1GB RAM

7: Not that I am aware of

8: Not that I am aware of. Usually in crowded combats. Yesterday, just when I was leader and tried to remove one contact from map.

9: I don't frequent the training server, so I don't know.

10: I don't have that many as to have been able to detect a pattern, but I'll try to reproduce some similar situations and see what happens. Mine are probably too scarce and undefined to be of help, right now 1-2 per afternoon.

11: Yes

12: No.

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2. Which type of CTHL do you have?

A 'freeze' after about 45 seconds and then the CTHL dialog?

3. Did you have these CTHLs before 1.23.4?

No

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

DSL

5. What are your download and upload speeds (if known)?

Around 400-600kps

6. What is your CPU?

AMD 64 3.0ghz

7. Does this CTHL happen in a consistent place in the game world?

Not in game

8. Does this CTHL happen in a consistent situation?

Yes, when I leave the game and am waiting for my AAR

9. Does it happen on the Training server? (the training server logs extra information on our side that KFS1 and Martini can look out)

Not Tried

10. It is consistently reproducable (we're looking most for ones that are)?

Only happened around towns where there has been heavy fighting

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely)

Yes 12. Is there anything else about the CTHL that seems relevant?

I only seem to get the CTHL when there has been heavy fighing in the area, I only play infantry and it seems prevulant when I have experienced a heavy death from a tank shell or planes bomb. In total I have CTHL 4 times since 1.23.4.

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1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

I have CTHL and CTD.

Also my computer crashes down and reboots.

2. Which type of CTHL do you have?

A. A 'freeze' after about 45 seconds and then the CTHL dialog

3. Did you have these CTHLs before 1.23.4?

CTHL/CTD issues started whith the 1.23 update

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

Cable

5. What are your download and upload speeds (if known)?

4 Mb Down / 256 Kb Up

6. What is your CPU?

Amd Athlon XP 2000+, 1Gb Ram memory, Graphic card with 256 Mb of memory

7. Does this CTHL happen in a consistent place in the game world?

What do you mean??

CTHL/CTD and reboots happen approximately 2/3 minutes after start playing.

8. Does this CTHL happen in a consistent situation?

9. Does it happen on the Training server?

I Haven't tested it

10. It is consistently reproducable (we're looking most for ones that are)?

Problems appear about 2/3 minutes after start playing.

Not in map situation.

11. Are you available between 3 PM and 6 PM US Central time to help our team test?

I'm from Spain. I suppose so.

12. Is there anything else about the CTHL that seems relevant?

My ethernet card is wifi. All ports in firewall and router are opened.

I've been playing in other PC and the game works perfectly.

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1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

Yes, I have CTHL.

2. Which type of CTHL do you have?

When I despawn the whole UI gets laggy and AAR is not showing up and after 30-60sec I get the CTHL message. I can use the chat though.

3. Did you have these CTHLs before 1.23.4?

No.

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

ADSL

5. What are your download and upload speeds (if known)?

2048/512

6. What is your CPU?

Athlon 64 3000+@3800+

7. Does this CTHL happen in a consistent place in the game world?

It comes always after despawning.

8. Does this CTHL happen in a consistent situation?

Yes, when I despawn and the AAR should show up but it doesn't.

9. Does it happen on the Training server?

I haven't tested.

10. It is consistently reproducable (we're looking most for ones that are)?

I don't know. It happened maybe one of 3-5 times I despawned last time I played.

11. Are you available between 3 PM and 6 PM US Central time to help our team test?

Nope, I don't even know what time is that in my TZ (GMT+2).

12. Is there anything else about the CTHL that seems relevant?

Nothing else but I have enormous lag when using UI just before the CTHL strikes. Oh and I didn't have these CTHLs right after the last patch but one night they just appeared and made the game almost unplayable.

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1. CTHL

2. Which type of CTHL do you have?

A. A 'freeze' after about 45 seconds and then the CTHL dialog?

3. Did you have these CTHLs before 1.23.4?

No.

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

Cable

5. What are your download and upload speeds (if known)?

2455 kbps download speed

274 kbps upload speed

Test 1: Auth Pri -OK- 47ms

Test 2: Main Pri -OK- 31ms

Test 3: Main Alt -OK- 47ms

Test 4: Main PingPri -OK- 62ms

Test 5: Main PingAlt -OK- 47ms

Test 6: Main Chat -OK- 47ms

Test 7: Event Pri -OK- 47ms

Test 8: Event Alt -OK- 47ms

6. What is your CPU?

Intel 3.2 ghz processor.

7. Does this CTHL happen in a consistent place in the game world?

No. However, for some reason, it seems to happen on "long" missions where I am sitting still, or waiting a lot. My last three CTHL happened when I was (1) scouting using binocs; (2) sitting on a Betty on way to town; and (3) sitting in a plane readying for a para-drop.

8. Does this CTHL happen in a consistent situation?

Not that I can tell.

9. Does it happen on the Training server? (the training server logs extra information on our side that KFS1 and Martini can look out)

Don't know, haven't tried it.

10. It is consistently reproducable (we're looking most for ones that are)?

Don't know.

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely)

With advance notice I can be.

12. Is there anything else about the CTHL that seems relevant?

I have updated drivers. I have turned off firewall/virus. I have a Radeon All-in-Wonder 9800 Vid card with 256 meg. I am running Windows XP and have 2 gig of Ram. I average around 15-30 fps. Have defragged and updated spyware.

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1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

-CTHL (Connection To Host Lost)

2. Which type of CTHL do you have?

-C. The CTHL dialog but no stutter or pause, and the ability to still use

chat and /report (though the screen will grey out)

3. Did you have these CTHLs before 1.23.4?

-no

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

-dial-up

5. What are your download and upload speeds (if known)?

-44k

6. What is your CPU?

-amd 64 3000+ venice core

7. Does this CTHL happen in a consistent place in the game world?

-no

8. Does this CTHL happen in a consistent situation?

-flying into a battle will often cthl, but if i leave a plane at an empty af, it will cthl after awhile.

9. Does it happen on the Training server? (the training server logs extra information on our side that KFS1 and Martini can look out)

-yes it does.

10. It is consistently reproducable (we're looking most for ones that are)?

-mostly, if i set vis limit to medium or high, i'd cthl every time.

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely)

-sure

12. Is there anything else about the CTHL that seems relevant?

-checking the ww2net file, i see very high pings, sometimes over 1000ms.,

Wed May 31 11:19:07 2006 network election of 2 addresses: 66.28.224.143:829ms. 209.144.109.143:813ms. Winner: 209.144.109.143

(That's rare to get the 209.144.109.143 addy almost always get the other.)

Yet, pinging the server never gives those high pings,

Test Starting.

Test 1: Auth Pri -OK- 250ms

Test 2: Main Pri -OK- 234ms

Test 3: Main Alt -OK- 218ms

Test 4: Main PingPri -OK- 235ms

Test 5: Main PingAlt -OK- 219ms

Test 6: Main Chat -OK- 234ms

Test 7: Event Pri -OK- 234ms

Test 8: Event Alt -OK- 250ms

Connection tests completed OK

Also, before the patch had a rock steady connection. At worst, i'd get a "successful reconnect" message if the server was laggy.

Now i just get a cthl without any warning.

The chat connection doesn't drop tho.

Any help you need, drop me a line.

Ratszo

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1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

both,

2. Which type of CTHL do you have?

A. A 'freeze' after about 45 seconds and then the CTHL dialog?

yes

B. The message "Chat connection lost" in the chat buffer and then the CTHL

dialog?

no

C. The CTHL dialog but no stutter or pause, and the ability to still use

chat and /report (though the screen will grey out)

yes,no gray screen

3. Did you have these CTHLs before 1.23.4?

yes,more w/1.23.4

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

cabel

5. What are your download and upload speeds (if known)?

3.0 mbps down 384 kbps up

6. What is your CPU?

P4 2.8

7. Does this CTHL happen in a consistent place in the game world?

no

8. Does this CTHL happen in a consistent situation?

yes at mission results pending screen w/rtb and a kill

9. Does it happen on the Training server? (the training server logs extra information on our side that KFS1 and Martini can look out)

have not tried

10. It is consistently reproducable (we're looking most for ones that are)?

mabby see #8 50%

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely)

yes

12. Is there anything else about the CTHL that seems relevant?

yes it ---- , on board nic?player limit at 2

thanks and good bug hunting

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1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

CTHL did CTD the other day...first time for that in a bit

2. Which type of CTHL do you have?

A. A 'freeze' after about 45 seconds and then the CTHL dialog?

Definitely A

3. Did you have these CTHLs before 1.23.4? Yep

4. What is your internet connection type (dial-up, dsl, cable, fiber)?Cable

5. What are your download and upload speeds (if known)?8Mbps & 768Kbps

6. What is your CPU?AMD 4200+ X2

7. Does this CTHL happen in a consistent place in the game world? everywhere

8. Does this CTHL happen in a consistent situation?Yes, when I despawn the gameworld doesn't disappear the sortie result screen comes up and then cthl's as it's trying to contact the result server or whatever.

9. Does it happen on the Training server? I have no idea haven't checked.

10. It is consistently reproducable (we're looking most for ones that are)?YES

11. Are you available between 3 PM and 6 PM US Central time to help our team test? Yes this week only.

12. Is there anything else about the CTHL that seems relevant? I also have been getting some serious lag spikes for the same period of time.

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1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

It's a CTHL error. I get the CTHL dialog every time.

2. Which type of CTHL do you have?

A. A 'freeze' after about 45 seconds and then the CTHL dialog.

Oddly enough, after the freeze and the dialog comes up, the game behind the dialog seems to be operating fine. (my only option however is to click OK and it closes the program)

3. Did you have these CTHLs before 1.23.4?

Yes, a little with 1.23.3 but not nearly as much.

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

Cable

5. What are your download and upload speeds (if known)?

6. What is your CPU?

AMD Athlon 64 3500+

7. Does this CTHL happen in a consistent place in the game world?

No

8. Does this CTHL happen in a consistent situation?

No

9. Does it happen on the Training server? (the training server logs extra information on our side that KFS1 and Martini can look out)

Havent tested there

10. It is consistently reproducable (we're looking most for ones that are)?

Yes I can spawn in, and after a period of time (not very long) it will CTHL.

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely)

Im EST, so I can be available from 5-6 US Central time.

12. Is there anything else about the CTHL that seems relevant?

Just that the game seems to pick back up after the dialog comes up, however my only option is to close out of the program.

Hope this helps guys, let me know if theres anything I can do to help.

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OK, have had enough!

1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

CTHL

2. Which type of CTHL do you have?

A: A 'freeze' for about 45 seconds and then the CTHL dialog?

3. Did you have these CTHLs before 1.23.4?

No

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

DSL

5. What are your download and upload speeds (if known)?

2024/512

6. What is your CPU?

AMD Athlon 64 3500+

7. Does this CTHL happen in a consistent place in the game world?

No

8. Does this CTHL happen in a consistent situation?

Really no, nothing consistent.

9. Does it happen on the Training server? (the training server logs extra information on our side that KFS1 and Martini can look out)

Not tested

10. It is consistently reproducable (we're looking most for ones that are)?

Mostly about after playing one to three hours and today after one hour then no back again. If trying to spawn, no go.

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely)

Nope.

12. Is there anything else about the CTHL that seems relevant?

version 1.23.4. I downloaded many patches by autoupdate after 3 months break. I will try tomorrow unistalling and installing whole package, if it has any influence...dont know, what a disapointing come back after brake...

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1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

CTHL, has been consistant since 1.23 and I have never been able to play longer than 5 minutes usually occurs within a minute from spawning

2. Which type of CTHL do you have?

A. A 'freeze' after about 45 seconds and then the CTHL dialog?

I can also use the chat interface still to communicate with squadmates and others.

3. Did you have these CTHLs before 1.23.4?

Yes, since 1.23 was released

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

dialup

5. What are your download and upload speeds (if known)?

connection is usually at 52k

6. What is your CPU?

Pentium IV 3.4

7. Does this CTHL happen in a consistent place in the game world?

No, it can happen anywhere

8. Does this CTHL happen in a consistent situation?

No, it can happen playing any unit flying, armor or infantry

9. Does it happen on the Training server? (the training server logs extra information on our side that KFS1 and Martini can look out)

When I have connected to the training server I have not had any problems

10. It is consistently reproducable (we're looking most for ones that are)?

I have not been able to play since 1.23 was released so I believe it to be reproducable

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely)

Fridays and weekends

12. Anything else relevant to the cthl problem

I have always had times with my dialup that I get a disconnection. However before 1.23 I would usually have the connection restored and it noted so in the chat bar. It seems that since 1.23 anytime a connection is lost the connection cannot be restored as I have never received the connection restored message in my chat bar. So as far as I know, anytime I receive a connection loss I am booted instead of being reconnected like I used to be.

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