Sign in to follow this  
Followers 0
bloo

CTHL Info Needed (1.23.4, 5-30)!

84 posts in this topic

1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

If you don't see the dialog box "Connection To Host Lost", it is probably a CTD and you should have two files in your /Battleground Europe/ folder: ww2error.log and ww2errinfo.log.

CTHL

2. Which type of CTHL do you have?

A. A 'freeze' after about 45 seconds and then the CTHL dialog?

B. The message "Chat connection lost" in the chat buffer and then the CTHL

dialog?

C. The CTHL dialog but no stutter or pause, and the ability to still use

chat and /report (though the screen will grey out)

I get A & B.

3. Did you have these CTHLs before 1.23.4?

Yes.

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

cable

5. What are your download and upload speeds (if known)?

256 down 128 up I think.

6. What is your CPU?

Athlon 2800+

7. Does this CTHL happen in a consistent place in the game world?

Dunno.

8. Does this CTHL happen in a consistent situation?

Ya, when I spawn in :-/

9. Does it happen on the Training server? (the training server logs extra information on our side that KFS1 and Martini can look out)

Dunno.

10. It is consistently reproducable (we're looking most for ones that are)?

Pretty much. I've never been able to spawn into game more than two times.

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely)

If I know far enough ahead of time. I have VS2005 on my system, if that would help any. Attaching debugger etc ...

12. Is there anything else about the CTHL that seems relevant?

Share this post


Link to post
Share on other sites

1. Do you have a CTHL (Connection To Host Lost)

A: YES

2. Which type of CTHL do you have?

A. A 'freeze' after about 45 seconds and then the CTHL dialog?

A: TIME VARIES DEPENDING ON LOCATION. IN POPULATED AREAS IT MAY FREEZE IMMEDIATELY, IN AN AREA WITH NO ACTIVITY IT RUNS SMOOTHLY FOR 45 MINUTES OR UNTIL I GIVE UP.

3. Did you have these CTHLs before 1.23.4?

A: YES, MOSTLY CHAT CONNECTION LOST WITHIN THE LAST 2-3 MONTHS

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

A: DIAL-UP

5. What are your download and upload speeds (if known)?

28.8 CONNECTION

PING IS ALWAYS OK AROUND 156 ON TEST 1-8

NEVER AN ISSUE IN THE PAST, MAYBE SOME SLIGHT LAG.

6. What is your CPU?

A: AMD ATHLON XP 2500+

7. Does this CTHL happen in a consistent place in the game world?

A: YES, AGAIN IN ANY POPULATED AREA WITH LOTS OF ACTIVITY.

8. Does this CTHL happen in a consistent situation?

A: YES IN ANY POPULATED AREA

9. Does it happen on the Training server? (the training server logs extra information on our side that KFS1 and Martini can look out)

A:NO, BUT I WAS THE ONLY ONE THERE WHEN I TRIED IT, FRAME RATE WAS VERY GOOD TOO, 70-90 FPS

10. It is consistently reproducable (we're looking most for ones that are)?

A: YES, ALWAYS IN ANY POPULATED AREA WITH LOTS OF ACTIVITY.

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely)

A: NO

12. Is there anything else about the CTHL that seems relevant?

A: THIS MAY BE OF INTREST, I DISABLED ALL SOUNDS IN "SETTINGS" AND THE GAME RAN FINE. I TRIED BOTH GROUND AND AIR MISSIONS, IN POPULATED AREAS, SEVERAL TIMES WITH ONLY ONE CTHL. THIS HAPPENED THE INSTANT I WAS KILLED. AAR SHOWS A MISSION BUT NO IDENT ON WHAT TOOK ME OUT. I THINK A GRENADE.

IT SEEMS I ALWAYS GET A CTHL (WITH SOUND ON) WHENEVER A TANK ROLLS BY OR THERE IS HEAVY GUNFIRE. IV'E HAD IT LOCK UP WHILE STILL INSIDE THE SPAWN POINT LOOKING AT A WALL BUT HEARING HEAVY GUNFIRE AND ARTILLARY.

1 person likes this

Share this post


Link to post
Share on other sites

Additional info:

Still CTHLing with the new sound settings but much much less frequently.

CTHL does not seem to be location dependent: I CTHLed while lurking about in roughly the same spot outside Habay on a 40+ minute sortie.

When I did CTHL the last time it was almost the same instant that another player despawned, either intentionally or otherwise: just after my freeze started TS lit up with "he's despawned!"

Share this post


Link to post
Share on other sites

1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

- I get CTHL.

2. Which type of CTHL do you have?

- A 'freeze' after about 45 seconds and then the CTHL dialog. Only the game freezes. I can still alt-tab out to windows and use other software while cursing and waiting for the CTHL dialog to finally show up.

3. Did you have these CTHLs before 1.23.4?

- No. I've never had any problem like this for like 8 months or so.

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

- Full 10Mbit up/down 10BaseT

5. What are your download and upload speeds (if known)?

- 10Mbit/10Mbit

6. What is your CPU?

- S939 AMD64 3500+ (venice)

7. Does this CTHL happen in a consistent place in the game world?

- No

8. Does this CTHL happen in a consistent situation?

- Yes. For me it's so far always on long mission (so far only in tanks) that last for around 20 minutes or more.

Another clue might be that it always happens when you least want it to.

9. Does it happen on the Training server? (the training server logs extra information on our side that KFS1 and Martini can look out)

- I have not tried this so I don't know.

10. It is consistently reproducable (we're looking most for ones that are)?

- No. Not in any way that I found out. The shortest mission I've been on when I got CTHL is 18 minutes so it's hard to try to reproduce.

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely)

- Yes, at least first half of that time period.

12. Is there anything else about the CTHL that seems relevant?

Here are my two latest CTHL missions that are logged. I get reported as MIA:

CTHL while firing on a Tiger after killing a 4G:

http://csr.wwiionline.com/scripts/services/persona/sortie.jsp?sid=3743035&pid=394769

CTHL while on supply cut duty (98 minutes) with sherman. Had a 4G very close and was like 10 seconds from opening fire:

http://csr.wwiionline.com/scripts/services/persona/sortie.jsp?sid=3663315&pid=394769

Share this post


Link to post
Share on other sites

what ever the conditions were last night and this morning make a note...had only one CTHL

played for about 6 hours with nothing happening

thats the first time since 1.23 patch ive gone moe than 15-20 min and i usually cant go 30 seconds

Share this post


Link to post
Share on other sites

We really appreciate these reports guys. Please, keep 'em coming!

We still can't reproduce these, so we've got a question:

Who is local to DFW (we're in Bedford, TX, central DFW). gets this CTHL really consistently, and might be available to bring your machine to test in our offices? (note: this is only for persistent CTHL victims).

Let me know: bloo@playnet.com

For those who aren't local, we would be very interested to know if you get the same problems on your machine, but on a different connection (such as a buddy's house, a different ISP, etc.).

Share this post


Link to post
Share on other sites

if youd like to get on TS some time and do a remote check im up for it

maybe youd find somthing that way

and i have an update ...played again from noon till almost 5pm and only one CTHL on my first spawn

some conditions have changed im sure of it ..ive played in low and high population times ....

nothing on my end has been changed

Share this post


Link to post
Share on other sites

Don't know if it helps but when I CTHL freeze the game shows 00% CPU in the Windows Task Manager, 700+mb memory.

Share this post


Link to post
Share on other sites

1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

Yes

2. Which type of CTHL do you have?

A. A 'freeze' after about 45 seconds and then the CTHL dialog

3. Did you have these CTHLs before 1.23.4?

Yes but not as much as now.

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

Adsl through router

5. What are your download and upload speeds (if known)?

4mb/512

6. What is your CPU?

AMD64 3400

7. Does this CTHL happen in a consistent place in the game world?

No, it can happen anywhere.

8. Does this CTHL happen in a consistent situation?

no

9. Does it happen on the Training server? (the training server logs extra information on our side that KFS1 and Martini can look out)

No

10. It is consistently reproducable (we're looking most for ones that are)?

Some days I keep getting this CTHL but other days all fine.

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely)

Yes i think so

Share this post


Link to post
Share on other sites

1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

CTD

2. Which type of CTHL do you have?

A. A 'freeze' after about 45 seconds and then the CTHL dialog?

no

B. The message "Chat connection lost" in the chat buffer and then the CTHL dialog?

no

C. The CTHL dialog but no stutter or pause, and the ability to still use

chat and /report (though the screen will grey out)

no

3. Did you have these CTHLs before 1.23.4?

no

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

cabel

5. What are your download and upload speeds (if known)?

3.0 mbps down 384 kbps up

6. What is your CPU?

AMD64 3800+

7. Does this CTHL happen in a consistent place in the game world?

no

8. Does this CTHL happen in a consistent situation?

no

9. Does it happen on the Training server? (the training server logs extra information on our side that KFS1 and Martini can look out)

have not tried

10. It is consistently reproducable (we're looking most for ones that are)?

happens almost everytime I play.. no consistancy with how long before it happens..

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely)

most likely but depends on the day

12. Is there anything else about the CTHL that seems relevant?

I have consistant CTD .. no CTHL

File version: 1, 23, 4, 255

Program compile time: May 24 2006 14:24:08

Date and time: 6/1/2006 20:33:48

Exception code: 0xc0000005

Exception: STATUS_ACCESS_VIOLATION

Exception: continuable

Exception address: 0x005427d7

Exception tried to: read at address 0x00000011

Exception Registers:

DS: 0x00000023, ES: 0x00000023, FS: 0x0000003b, GS: 0x00000000

EBP: 0x0013f9f8, ESP: 0x0013f94c, SS: 0x00000023, EIP: 0x005427d7

ESI: 0x007a0079, EDI: 0x00000000

EAX: 0x00000000, EBX: 0x17093ee0, ECX: 0x17093ee0, EDX: 0x008346b8

Share this post


Link to post
Share on other sites

1. CTHL

2. A. Yes

B. rarely

C. Game freezes and chat is greyed out, CTHL pops up I return to the select screen with the chat working still in the mission chat

3. YES Since the big patch 4 weeks ago I been unable to play.

4. ISDN 128k Mon-Thurs Fri-Sun 56k Different ISPs

5. (ISDN) Throughput 89040 bps Latency less than 250ms at all times

6. AMD 3700 Mon-Thurs AMD 4000 Fri-Sun Different PCs

7. ANYWHERE air and ground

8. No

9. Unknown

10.YES everytime

11. Not everyday but yes

12. No

Share this post


Link to post
Share on other sites

1. I get the CTHL

2. version (A) after ok window pops up I can move around freely in the game world till i click OK.

3. No CTHL before the latest patch.

4. Cable

5. Download speed: 4461 kilobits per second

3354 kilobytes downloaded in 6.015 seconds.

Your connection is: 370 Kbps Uploaded at: 45 kB/s

Upload 1 megabyte in 22.76 second(s)

6.AMD ATHLON XP 3000+ 2.1Ghz 1.00 GB of Ram

7.Not at a consistent place .

8.It seems to happen most of the time when I look throu the binoculars as any Unit .Times vary longest I have been in game before I got my 1st CTHL was 1+ hour shortest maybe 10 min.

9.Have not tried .

10.I think yes .

11. weekends yes .

12.No.

Share this post


Link to post
Share on other sites

1. CTHL

2. B

3. Can't recall if same type, have outstanding ticket so dates should tell.

4. Dialup

5. As reported by http://www.speakeasy.net/speedtest 23kbps down/129kbps up. Test was run to Dallas.

6. 3.0 northwood/no OCing.

7. No, happens different places and air or ground.

8. The only consistancy seems to be that I can ping the IPs in the ww2net after one of these and see bad packet loss near or at final hop. So far each time the "winner" will have the worst loss with 50% being average loss shown.

Just checked with pingplotter (am not ingame) 209.144.109.143 showing around 50% loss @ 204.70.193.9 which is the hop prior to destination (which naturaly shows 100% loss as ya'll reject pings.

66.28.224.143 is showing 70% loss @hop 154.54.5.51 v3495-mpd01.dca01.atlas.cogentco which is hop 7 of 12 to destination.

9. Only time I recall was while running both accounts on same comp/on dialup.

Was OK until several other players spawned into the area I was in and then the 1st account I had loaded CTHLed. This was expected, to me at least, as the added info of the other players was more than my 26.4 connection could carry.

10. See answer 8.

11. 1pm to 3pm eastern? if I'm thinking right. Can possibably be available saturday and sunday.

12. See answer 8.

Share this post


Link to post
Share on other sites

1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

cthl

2. Which type of CTHL do you have?

A. A 'freeze' after about 45 seconds and then the CTHL dialog?

B. The message "Chat connection lost" in the chat buffer and then the CTHL

dialog?

C. The CTHL dialog but no stutter or pause, and the ability to still use

chat and /report (though the screen will grey out)

A,B and C all have shown

3. Did you have these CTHLs before 1.23.4?

no

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

Dial up

5. What are your download and upload speeds (if known)?

connect speed 54.2 up @33 dwn @44

6. What is your CPU?

amd 2700

7. Does this CTHL happen in a consistent place in the game world?

no

8. Does this CTHL happen in a consistent situation?

inf 90% Veh10% plane 2%

9. Does it happen on the Training server? (the training server logs extra information on our side that KFS1 and Martini can look out)

unknown

10. It is consistently reproducable (we're looking most for ones that are)?

no

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely)

can be

12. Is there anything else about the CTHL that seems relevant?

it seems that at the point that the spawn timers start to go into effect that the issue really rears it's ugly head.

and spawning into a non populated area has no effect on the issue

Share this post


Link to post
Share on other sites

1. Most often CTD , but have had CTHL few times. I CTD almost every time that I spawn in or every other time.

2. Game freezes and just sits there and i have to restart comp or it crashes to desktop.

3. Yes, occured before 1.23.4

4. Cable connection

5. Unknown speeds

6. Intel Pentium 4 CPU 3 GHZ

7. Happens anywhere on map

8. About 80% of time occurs after I try to despawn, when i click "ok" after 10 seconds and am waiting for AAR screen, it will bring me to desktop with error message or game will just freeze. 20% of time occurs randomly during play.

9. Yes, have had CTD on training server.

10. Don't know what causes it but it will occur at least once every 5 to 30 mins of play.

11. Yes

12. I'm not sure if this is the problem you're looking for as mine seems to be related to the 10057 error, but hopefully they are related.

Share this post


Link to post
Share on other sites

Getting a new one now... And this one really suck.

2. Which type of CTHL do you have?

D: A 'freeze' after about 45 seconds and unfreeze message "Chat connection lost" + "Connection error#10057" in chatbox, but chat is still running though you can't type, game also resume but you can't do anything as the CTHL pop-up is active. Clicking OK closes game. :mad:

Share this post


Link to post
Share on other sites

1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

CTHL

2. Which type of CTHL do you have?

C. The CTHL dialog but no stutter or pause... just reboot comp after a minute or so

3. Did you have these CTHLs before 1.23.4?

started playing after 1.23.4 but just started having problems the last day or 2

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

DSL

5. What are your download and upload speeds (if known)?

?

6. What is your CPU?

P4 3GHz

7. Does this CTHL happen in a consistent place in the game world?

usually 1-2 minutes after spawning

8. Does this CTHL happen in a consistent situation?

same as above

9. Does it happen on the Training server?

yes, couple minutes after spawning

10. It is consistently reproducable (we're looking most for ones that are)?

soon after spawning

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely)

almost never

12. Is there anything else about the CTHL that seems relevant?

not that i can tell

Share this post


Link to post
Share on other sites

1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

If you don't see the dialog box "Connection To Host Lost", it is probably a CTD and you should have two files in your /Battleground Europe/ folder: ww2error.log and ww2errinfo.log.

2. Which type of CTHL do you have?

A. A 'freeze' after about 45 seconds and then the CTHL dialog?

3. Did you have these CTHLs before 1.23.4?

Nope

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

Cable

5. What are your download and upload speeds (if known)?

4Mbit down, 1Mbit down

6. What is your CPU?

Athlon 64 3700+

7. Does this CTHL happen in a consistent place in the game world?

Not that I can tell

8. Does this CTHL happen in a consistent situation?

Tends to be when flying

9. Does it happen on the Training server?

Not sure, not had it happen there yet.

10. It is consistently reproducable (we're looking most for ones that are)?

Fraid not

11. Are you available between 3 PM and 6 PM US Central time to help our team test?

Fraid not

12. Is there anything else about the CTHL that seems relevant?

Nope

Share this post


Link to post
Share on other sites

1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

CTHL, no errorfiles generated and that error message comes with 10057 error.

2. Which type of CTHL do you have?

A 'freeze' after about 45 seconds and then the CTHL dialog.

3. Did you have these CTHLs before 1.23.4?

Yes.

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

ADSL

5. What are your download and upload speeds (if known)?

8Mbps download, 1Mbps upload

6. What is your CPU?

Athlon XP 3200+

7. Does this CTHL happen in a consistent place in the game world?

No. I have had them everywhere.

8. Does this CTHL happen in a consistent situation?

No. I have had them in every situation.

9. Does it happen on the Training server?

Yes.

10. It is consistently reproducable (we're looking most for ones that are)?

Not sure.

11. Are you available between 3 PM and 6 PM US Central time to help our team test?

Maybe.

12. Is there anything else about the CTHL that seems relevant?

Memory usage goes wild, like in that screenshot I posted to hangar. Not a clue why. But I have noticed with many others, that we have so called like spikes. And they seems to come in certain cycle.

Share this post


Link to post
Share on other sites

1: Yes

2: A

3: Yes, I believe it started with 1.23

4: I have DSL

5: 5Mbits down and 700kbits up

6: Intel Dual 3.2GHz

7: No, it always come out of nowhere

8: Not really, I have had it CTHL about 50 times

9: Not to my knowledge

10: No

11: Only during weekends, and this upcoming monday. (since its a holiday here in Norway)

12: Yes, there is one thing that would make me very happy:

Look into why it does not manage reconnecting me to the server.

I have never, ever had it successfully reconnect to server after CTHL.

I wish it would say: CTHL, Reconnecting... successful. (Instead of just a big stutter and then continue) At least then I would know I was close to getting CTHL.

For me, the CTHL is every now and then, sometimes it lets me play 15 minutes, sometimes 3 hours. But still, it ruins a lot of the gameplay for me, because I dont know when I will lose my mission.

Also, since I am a pretty new player, I dont have high rank as everyone else seems to do, so I am extra vulnerable when it comes to getting CTHL in airforce. I only have rank 1, and it seems every mission I have where I dont get shot down immediately or crash on takeoff, I get CTHL after flying around and even get a lucky kill.

-----

So, any info on the matter as to how reconnect works/doesnt work or how I can verify that it does work would be greatly appreciated.

Share this post


Link to post
Share on other sites

1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

CTHL

2. Which type of CTHL do you have?

A. A 'freeze' after about 45 seconds and then the CTHL dialog?

3. Did you have these CTHLs before 1.23.4?

I haven't played since april IIRC, but they are still new to me

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

ADSL

5. What are your download and upload speeds (if known)?

6Mb/512Kb

6. What is your CPU?

AMD Athlon 2600+(2,1GHz)

7. Does this CTHL happen in a consistent place in the game world?

No, Remagen, Thionville...

8. Does this CTHL happen in a consistent situation?

No

9. Does it happen on the Training server? (the training server logs extra information on our side that KFS1 and Martini can look out)

Yes, happened to me 4 times yesterday with a rifle in Remagen in less than an hour

10. It is consistently reproducable (we're looking most for ones that are)?

Not sure, can try it if you need to...

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely)

I think I am, but I'm not sure if that's 6 or 7 hours less than Spain

12. Is there anything else about the CTHL that seems relevant?

Well, having TeamSpeak closed didn't seem to affect

Share this post


Link to post
Share on other sites

I have a very low english level but Im going to tri to do this test:)

1-I See chat lost conection and "Conection to host lost error 10057"(the chat lost connection is only 1 or two times.

2-A option,and 1 or two times the second option.

3-I have the problem whit 1.23.1,1.23.3 and 1.23.4 but Idont have the problem whit 1.23.2

4-I have a router and ADSL

5-sorry I dont sure

6-P4 3GH 1 GH ram GEFORCE6600GT

7-In random place.

8-In ramdom situation(Im a pilot(or try it:D )and play in land sometimes,but I have the problem in all places and situtations)

9-im going to see this now(later im going to edit)

10-dont understand

11-dont understand

12-dont undestand

.em salute and good luck whit the problem;)

Share this post


Link to post
Share on other sites

A. A 'freeze' after about 45 seconds and then the CTHL dialog?

Random freeze + chat freeze and then CTHL dialog

B. The message "Chat connection lost" in the chat buffer and then the CTHL

dialog?

no "Chat connection lost" but "Conection to host lost error #10057"

C. The CTHL dialog but no stutter or pause, and the ability to still use

chat and /report (though the screen will grey out)

complete freez

3. Did you have these CTHLs before 1.23.4?

no

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

cable

5. What are your download and upload speeds (if known)?

4.6 MB

6. What is your CPU?

Intel Pentium 4 , 3.2GHz

7. Does this CTHL happen in a consistent place in the game world?

Random

8. Does this CTHL happen in a consistent situation?

Random

9. Does it happen on the Training server? (the training server logs extra information on our side that KFS1 and Martini can look out)

Don't know

10. It is consistently reproducable (we're looking most for ones that are)?

---------------

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely)

Yes

12. Is there anything else about the CTHL that seems relevant?

My graphic card is Nvidia Geforce 6600

Good Luck!

Share this post


Link to post
Share on other sites

1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

CTHL with all sure of world!

2. Which type of CTHL do you have?

This type

A. A 'freeze' after about 45 seconds and then the CTHL dialog?

3. Did you have these CTHLs before 1.23.4?

Yep, a lot of them, but 1.23.4 has solved. It is happening again in 1.23.5

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

Cable modem

5. What are your download and upload speeds (if known)?

2Mbps download and 600kbps upload.

6. What is your CPU?

AMD 64 3200Mhz, 2 GB of memory kingstone

7. Does this CTHL happen in a consistent place in the game world?

Not sure about this, happened in different places, the game go heavy, stutters and so freeze.

8. Does this CTHL happen in a consistent situation?

Not sure about this, can’t identify.

9. Does it happen on the Training server? (the training server logs extra information on our side that KFS1 and Martini can look out)

I didn’t tried there.

10. It is consistently reproducable (we're looking most for ones that are)?

Not sure, but It happened all times I log on after play for more than 1 hour.

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely)

I am at Brazil GMT – 3 and came from work 6PM, so I can help.

12. Is there anything else about the CTHL that seems relevant?

The game looks to increase the use of resources from my machine with time, more memory and maybe processor, so some stutters, lag, heavy game and CTHL

I am getting CTHL now 30 in 30 minutes, without slow down, CTHCL without advise!.

After CTHL, appears at chat error #10057

Last time just played 15 min before CTHL, no more how to play while like this.

Share this post


Link to post
Share on other sites

1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

CTHL

2. Which type of CTHL do you have?

A. A 'freeze' after about 45 seconds and then the CTHL dialog?

Sometimes, I can also use chat to talk with others, but most recently (today), I can not do that.

3. Did you have these CTHLs before 1.23.4?

Sporadic CTHLs before 1.23.5. But with 1.23.5, the CTHLs have hit me hard. (6-7, or more, in less then a few hours.)

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

DSL 1.5MB

5. What are your download and upload speeds (if known)?

Unknown

6. What is your CPU?

Intel Pentium 4, 2.60 Ghz, 1.5GB RAM

7. Does this CTHL happen in a consistent place in the game world?

No

8. Does this CTHL happen in a consistent situation?

No

9. Does it happen on the Training server? (the training server logs extra information on our side that KFS1 and Martini can look out)

Haven't tried the Training Server.

10. It is consistently reproducable (we're looking most for ones that are)?

No.

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely)

Maybe.

12. Is there anything else about the CTHL that seems relevant?

Whenever I CTHL, I lose connection to TS as well. Power cycling my router also seems to solve the problem temporarily, but I can't be entirely sure on that one. Also, sometimes my computer freezes for 10-15 seconds, like it is about to CTHL, but comes back and is the game is fully usable. There is no message in the chat bar when this happens.

Share this post


Link to post
Share on other sites
Sign in to follow this  
Followers 0

  • Recently Browsing   0 members

    No registered users viewing this page.