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bloo

CTHL Info Needed (1.23.4, 5-30)!

84 posts in this topic

1) CTHL

2)as described under A)- 45 sec freeze. Im getting the idea its connected to sound issues

3) Yes before 1.23, but sporadic- now radically worse- almost every spawn

4+5)DSL 2/1 mb

6) AMD 64 running win xp, 3200 OCed to 3500

7) No

8) No, but it seems to me the CTHL could be connected to sound issues.

9) Dident try

10) no

11) No

12 Basically, it seems to me the issiue is identical to the first patch it appeared- perhaps even worse. I have tried to connect to the interneet with 3 different cards, Onboard gigabit LAN, onboard Nvidia LAN and a D-link wireless card- no difference.

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. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

Its a CTHL

2. Which type of CTHL do you have?

A, 45 sec freeze and CTHL box

3. Did you have these CTHLs before 1.23.4?

sorry, My liver has been conserved tonight, so I dont really remember, but its since 1.23 thats for sure!

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

Cable, 512/128

5. What are your download and upload speeds (if known)?

Look up there! ^

6. What is your CPU?

AMD 3200+ barton.

7. Does this CTHL happen in a consistent place in the game world?

Eindhoven AF AB, it happens when I try to resup, happened 2-3 times in a row there, and happened 1 time up N of it, cant remember the exact spot, but its near the trees E of Eindhoven, I dont dare driving there anymore :)

8. Does this CTHL happen in a consistent situation?

No fighting, just driving, on ze road!

9. Does it happen on the Training server? (the training server logs extra information on our side that KFS1 and Martini can look out)

No clue, havent tested it yet, will test when I sober up! (Beware! Festival, 4 days o' drunkyness!)

10. It is consistently reproducable (we're looking most for ones that are)?

Havent retryed it, I'm afraid of it! Oh noes!

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely)

should be available from 3 PM to about 5PM every night, but, you can allways ask! :)

12. Is there anything else about the CTHL that seems relevant?

Allways happen when I'm le drunK! Oh yesh!

It's been about a half year or something since I've had em (Since V 1.23.something) so its the patch that did it! OH NOES!

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1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

Both... After 30 seconds spawning in I have screen freeze, followed shortly by CTHL error 10057. I still seem to have chat, and I despawn from persona. I have the "Connection To Host Lost" dialog box pop up. When I hit "OK" or "Enter" the game then CTD's.

I have a ww2abort.log file created with the following info in it:

File version: 1, 23, 5, 255

Date and time: 6/3/2006 12:47:00

WWIIOL aborted via improper means

I also have a ww2net.log file created with the folloing in it:

Sat Jun 03 12:42:18 2006 network election of 2 addresses: 66.28.224.143:438ms. 209.144.109.143:438ms. Winner: 209.144.109.143

No other log files created in my Battleground Europe Directory.

2. Which type of CTHL do you have?

CTHL #10057 everytime.

It's "A", with the ability of "C" to still use Chat, until the pop-up CTHL dialog box "ok" is clicked.

3. Did you have these CTHLs before 1.23.4?

Yes

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

Dial up

5. What are your download and upload speeds (if known)?

Used www.mypccenter.com Internet Speed measurement rating.

Ran test that had my Download speed as 85kbps

Ran test that had my Upload speed as 100 kbps

Ping time was 145ms

6. What is your CPU?

AMD Athlon 64 3400+

1.5 Gigs Ram

Nvidia 6800 with 128mbs ram

Modem Blaster External Modem

7. Does this CTHL happen in a consistent place in the game world?

Happens everywhere I spawn in at (coming up on 3 weeks)

8. Does this CTHL happen in a consistent situation?

30 seconds after spawning in

9. Does it happen on the Training server? (the training server logs extra information on our side that KFS1 and Martini can look out)

Haven't tried training server. Don't use Team Speak because of dial up connection

10. It is consistently reproducable (we're looking most for ones that are)?

Yes, everytime I spawn in.

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely)

Usually not.

12. Is there anything else about the CTHL that seems relevant?

Seems that the Combat Stats & Records page shows me playing today (June 3rd), but doesn't show a record of the mission. In fact 90 % of my missions, since CTHL errors, don't show up. Only May 25th shows a record of me running missions. My service tickets report the days I've been in game, and missions I've run. Don't know if this has anything to do with the problem, but is a relevant symptom.

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1. CTHL followed by CTD when i click on ok in CTHL dialog box

2. A - game freezes for 45secs n above then CTHL dialog box appears

3. Yes

4. ADSL

5. 288kbps DL/ 512kbps UL

6. Intel Duo processor T2300 1.66GHz

7. No

8. Not sure i just CTHL 5 times in 1 hour (3 times was spawning in MS - game freezes with a consistent sound like a mg or footsteps going on then CTHL dialog box comes up) 1 time was when i was about to enter a bunker then freeze all silent then just b4 CTHL dialog box appears i hear myself getting shot n screaming then CTHL. respawn in ms once was ok then respawn in same ms n was running towards town then freeze then after a while hear smoke nades going off like 2-3 of them then CTHL

9. No idea - never been there

10. Yes after that horrible patch came out 2 patches before i think or whenever the crap hit the fan

11. No cause i prolly be asleep since i live in singapore timezone

12. Relevant yea best FPS game i played n enjoyed for a freakish long time 1/2 month into the game that crap patch comes out n CTHL that i got fed up n unsubscribed when trial ended n resubscribed after all seems well from forums (another 1/2 month) then this new patch come out n i'm living in hell again.....maybe its me with my bad mojo :D oh well guess i'll have to unsubscribe again after my monthly subscription expires

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1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

CTHL, it says so.

2. Which type of CTHL do you have?

A. A 'freeze' after about 45 seconds and then the CTHL dialog?

3. Did you have these CTHLs before 1.23.4?

Yes, but they are more rare now.

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

adsl

5. What are your download and upload speeds (if known)?

8/1

6. What is your CPU?

Intel P4 670 3.8ghz

7. Does this CTHL happen in a consistent place in the game world?

I fly almost all the time and I get them pretty much everywhere

8. Does this CTHL happen in a consistent situation?

Almost never while in combat, but rather when I'm RTBing or inbound. Have had it when I tried to break up a dogfight once.

9. Does it happen on the Training server? (the training server logs extra information on our side that KFS1 and Martini can look out)

Haven't been there since I started CTHLing.

10. It is consistently reproducable (we're looking most for ones that are)?

Not sure. I fly when I get them.

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely)

Almost always starting monday. Edit: the 5th that is and I'll do anything

12. Is there anything else about the CTHL that seems relevant?

The game seem to still be recording a few seconds after my game freezes or after I get the CTHL message.

I usually get a MIA or RES in the stats for the sortie when I CTHL, but last night I was heading in a downwards angle when it froze and the stats gave me a KIA and that doesn't happen unless the game reports that I hit the ground, right?

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The game freezes then after a min ish the text conection to host lost then the game ctd.

I have only just strated getting these since last patch.

i have adsl

download is 1mb up is 256

cpu is athlon 64 3500

nope happens at diffrent times and places

seems to be in game warping alot before the cthl and little freezes

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1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

CTHL

2. Which type of CTHL do you have?

A freeze and after 45 seconds the CTHL dialog!

3. Did you have these CTHLs before 1.23.4?

I had about 2 CTHLs from 1.23.0 - 1.23.5, so I though that there is nothing relevant. But since 1.23.5 I had 6 CTHLs, and I thought that there was no changes in CTHLs Issues in this patch??

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

a-dsl

5. What are your download and upload speeds (if known)?

Download: 2 Megabit per seconds

Upload: 100 Kilobit per seconds

6. What is your CPU?

2.4 Ghz Intel 4

7. Does this CTHL happen in a consistent place in the game world?

No or better I had it never in the GUI!

8. Does this CTHL happen in a consistent situation?

No not really

1. Time was in the sky in a plane

2. Time was at the ground in a tank driving around

3. Time was as inf in a village

4. Time was as inf too

5. Time at an FB as AAA

6. Time was in a tank, wanted to open the map, but had it in the same mission already one time open, so it shouldn't have this long lag.

9. Does it happen on the Training server? (the training server logs extra information on our side that KFS1 and Martini can look out)

Training Server? Thats is for me an unknown place ;)

10. It is consistently reproducable (we're looking most for ones that are)?

No can't reproduce it, it simply happens ^^

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely)

Is that around 10pm to 1am GMT+1? If yes, could be.

12. Is there anything else about the CTHL that seems relevant?

Don't know. I only had bad performance since 1.23.0. And I can change everything in the settings, I don't get more FPS. I can turn off better effekts in the game and still I don't get more FPS. Perhaps because of a problem with the connection from my game to the wwiionline servers? Before 1.23.0 I had around 70 - 80 FPS. With 1.23 it is now only around 10 - 20 FPS. Same settings or even better settings for performance.

Greetings

Drave

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1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

CTHL

2. Which type of CTHL do you have?

VAries.. sometimes after a few minutes, sometimes an hour game just freezes and after about 45 sec of freeze I get Connection to Host error

3. No

4. Cable

5. What are your download and upload speeds (if known)? 3.something

6. What is your CPU? p4 3.6

7. Does this CTHL happen in a consistent place in the game world? No

8. Does this CTHL happen in a consistent situation? No

9. Does it happen on the Training server? (the training server logs extra information on our side that KFS1 and Martini can look out) Haven't checked

10. It is consistently reproducable (we're looking most for ones that are)? No it varies

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely) In a weekend, not during the week.

12. Is there anything else about the CTHL that seems relevant? AT first I thought it was firewall related. Turned off firewall, anti-virus, spy scanner and still get it. Updated drivers, tried not using dual monitor, defrag, reg cleaned. etc. Still an issue.

WW2NET Log:

Sun Jun 04 10:05:12 2006 network election of 2 addresses: 66.28.224.143:281ms. 209.144.109.143:250ms. Winner: 209.144.109.143

WW2abort Log:

File version: 1, 23, 5, 255

Date and time: 6/4/2006 10:21:41

WWIIOL aborted via improper means

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1. CTHL

2. A freeze and after about 45 seconds I get Connection to Host error message

3. No, the game would freeze up on me but I never got the error message, I would have to reboot my comp to get out of the game, since the last patch I have been getting cthl

4. Dial-up

5. Not sure

6. P4 2.40 Ghz

7. No

8. No, but sometimes it seems to be on longer missions lasting 20 mins or so

9. Don't know, I havent checked

10. No

11. No

12. No

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I haven't had CTHL since the 1.23.5 patch.

But then again, I havent bothered playing too much either.

Just a heads-up.

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1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

If you don't see the dialog box "Connection To Host Lost", it is probably a CTD and you should have two files in your /Battleground Europe/ folder: ww2error.log and ww2errinfo.log.

2. Which type of CTHL do you have?

A. A 'freeze' after about 45 seconds and then the CTHL dialog? this one.

B. The message "Chat connection lost" in the chat buffer and then the CTHL

dialog?

C. The CTHL dialog but no stutter or pause, and the ability to still use

chat and /report (though the screen will grey out)

3. Did you have these CTHLs before 1.23.4? no

4. What is your internet connection type (dial-up, dsl, cable, fiber)? 2mb peak 512 constant on average

5. What are your download and upload speeds (if known)? 128k upload

6. What is your CPU? AMD64 3500

7. Does this CTHL happen in a consistent place in the game world? longer i play the higher the chances of a CHTL

8. Does this CTHL happen in a consistent situation? at random

9. Does it happen on the Training server? (the training server logs extra information on our side that KFS1 and Martini can look out) have not tried yet

10. It is consistently reproducable (we're looking most for ones that are)? occurs at random times

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely) like to put that in NZ time?

12. Is there anything else about the CTHL that seems relevant? good sign that one is on the way is the UI tends to lag a bit

(numbers fixed - bloo can't count)

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1. CTHL

2. Type A

3. Yes. Did i have it before 1.23.x? No!

4. DSL

5. 1024k down, 256k up

6. Pentium IV

7. No

8. No

9. not tryed

10. so far no

11. No

12. uhm .. i play defence at fb .. freeze and then the cthl dialog .. and wonder. i can read in the chat, before i hit the ok button and the game close, that the vehicle got reserved and the sortie got his rtb. sounds like a freezing auto-despawnbug with connection lost after autodespawn.

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1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

cthl

2. Which type of CTHL do you have?

A. A 'freeze' after about 45 seconds and then the CTHL dialog?

B. The message "Chat connection lost" in the chat buffer and then the CTHL

dialog?

C. The CTHL dialog but no stutter or pause, and the ability to still use

chat and /report (though the screen will grey out)

A,B and C all have shown

3. Did you have these CTHLs before 1.23.4?

no

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

Dial up

5. What are your download and upload speeds (if known)?

connect speed 54.2 up @33 dwn @44

6. What is your CPU?

amd 2700

7. Does this CTHL happen in a consistent place in the game world?

no

8. Does this CTHL happen in a consistent situation?

inf 90% Veh10% plane 2%

9. Does it happen on the Training server? (the training server logs extra information on our side that KFS1 and Martini can look out)

unknown

10. It is consistently reproducable (we're looking most for ones that are)?

no

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely)

can be

12. Is there anything else about the CTHL that seems relevant?

it seems that at the point that the spawn timers start to go into effect that the issue really rears it's ugly head.

and spawning into a non populated area has no effect on the issue

after patch today,game is unplayable, CTHL under every circumstance inf thru veh, all happen within 1 min of spawn.

25 tries 25 CTHL no matter what i've done on this end.

enclosed is the netchk file for today

netcheck.bat v1.2

Beginning network analysis, this may take a few minutes...

The current date is: Mon 06/05/2006

Enter the new date: (mm-dd-yy)

The current time is: 13:49:28.35

Enter the new time:

======================================

Running: ping ns1.playnet.com -f -l 575 -n 5

======================================

Pinging ns1.playnet.com [66.28.224.252] with 528 bytes of data:

Reply from 66.28.224.252: bytes=528 time=396ms TTL=45

Reply from 66.28.224.252: bytes=528 time=343ms TTL=45

Reply from 66.28.224.252: bytes=528 time=343ms TTL=45

Reply from 66.28.224.252: bytes=528 time=328ms TTL=45

Reply from 66.28.224.252: bytes=528 time=484ms TTL=45

Ping statistics for 66.28.224.252:

Packets: Sent = 5, Received = 5, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 328ms, Maximum = 484ms, Average = 378ms

Pinging auth2.playnet.com [66.28.224.227] with 528 bytes of data:

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Ping statistics for 66.28.224.227:

Packets: Sent = 5, Received = 0, Lost = 5 (100% loss),

======================================

Running: tracert -d ns1.playnet.com

======================================

Tracing route to ns1.playnet.com [66.28.224.252]

over a maximum of 30 hops:

1 216 ms 218 ms 202 ms 216.129.186.4

2 202 ms 218 ms 218 ms 216.129.186.1

3 218 ms 453 ms 280 ms 209.81.96.2

4 218 ms 202 ms 234 ms 209.81.96.121

5 312 ms 280 ms 218 ms 137.192.64.13

6 * * * Request timed out.

7 * * * Request timed out.

8 218 ms 216 ms 218 ms 157.130.106.81

9 218 ms 218 ms 202 ms 152.63.66.18

10 218 ms 234 ms 234 ms 152.63.65.82

11 234 ms 218 ms 234 ms 152.63.64.49

12 281 ms 265 ms 265 ms 154.54.12.85

13 265 ms 405 ms 421 ms 154.54.3.238

14 265 ms 265 ms 249 ms 154.54.5.9

15 374 ms 374 ms 452 ms 154.54.5.173

16 281 ms 296 ms 280 ms 154.54.5.13

17 312 ms 265 ms 265 ms 154.54.2.97

18 281 ms 265 ms 281 ms 66.28.6.206

19 281 ms 280 ms 265 ms 66.28.30.146

20 * * * Request timed out.

21 437 ms 265 ms 281 ms 66.28.224.252

Trace complete.

Tracing route to auth2.playnet.com [66.28.224.227]

over a maximum of 30 hops:

1 247 ms 296 ms 218 ms 216.129.186.4

2 202 ms 202 ms 203 ms 216.129.186.1

3 281 ms 202 ms 203 ms 209.81.96.1

4 718 ms 218 ms 218 ms 137.192.64.13

5 * * * Request timed out.

6 * * * Request timed out.

7 249 ms 281 ms 281 ms 157.130.106.81

8 249 ms 203 ms 218 ms 152.63.67.90

9 234 ms 218 ms 218 ms 152.63.65.90

10 218 ms 218 ms 234 ms 152.63.64.57

11 249 ms 249 ms 249 ms 204.255.174.158

12 453 ms 265 ms 437 ms 154.54.3.246

13 249 ms 234 ms 265 ms 154.54.5.17

14 593 ms 468 ms 468 ms 154.54.5.173

15 265 ms 281 ms 281 ms 154.54.5.165

16 281 ms 280 ms 265 ms 154.54.2.93

17 406 ms 281 ms 281 ms 66.28.6.226

18 280 ms 265 ms 281 ms 66.28.30.146

19 * * * Request timed out.

20 * * * Request timed out.

21 * * * Request timed out.

22 * * * Request timed out.

23 * * * Request timed out.

24 * * * Request timed out.

25 * * * Request timed out.

26 * * * Request timed out.

27 * * * Request timed out.

28 * * * Request timed out.

29 * * * Request timed out.

30 * * * Request timed out.

Trace complete.

======================================

Running: netstat -s

======================================

IPv4 Statistics

Packets Received = 164867

Received Header Errors = 0

Received Address Errors = 44

Datagrams Forwarded = 0

Unknown Protocols Received = 0

Received Packets Discarded = 0

Received Packets Delivered = 164867

Output Requests = 123267

Routing Discards = 0

Discarded Output Packets = 0

Output Packet No Route = 0

Reassembly Required = 0

Reassembly Successful = 0

Reassembly Failures = 0

Datagrams Successfully Fragmented = 0

Datagrams Failing Fragmentation = 0

Fragments Created = 0

ICMPv4 Statistics

Received Sent

Messages 134 320

Errors 0 0

Destination Unreachable 12 153

Time Exceeded 110 0

Parameter Problems 0 0

Source Quenches 0 0

Redirects 0 0

Echos 4 163

Echo Replies 8 4

Timestamps 0 0

Timestamp Replies 0 0

Address Masks 0 0

Address Mask Replies 0 0

TCP Statistics for IPv4

Active Opens = 682

Passive Opens = 83

Failed Connection Attempts = 22

Reset Connections = 308

Current Connections = 0

Segments Received = 141210

Segments Sent = 101721

Segments Retransmitted = 263

UDP Statistics for IPv4

Datagrams Received = 23370

No Ports = 436

Receive Errors = 0

Datagrams Sent = 20947

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1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

I have CTHL and CTD.

Also my computer crashes down and reboots.

2. Which type of CTHL do you have?

A. A 'freeze' after about 45 seconds and then the CTHL dialog

3. Did you have these CTHLs before 1.23.4?

CTHL/CTD issues started whith the 1.23 update

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

Cable

5. What are your download and upload speeds (if known)?

4 Mb Down / 256 Kb Up

6. What is your CPU?

Amd Athlon XP 2000+, 1Gb Ram memory, Graphic card with 256 Mb of memory

7. Does this CTHL happen in a consistent place in the game world?

What do you mean??

CTHL/CTD and reboots happen approximately 2/3 minutes after start playing.

8. Does this CTHL happen in a consistent situation?

9. Does it happen on the Training server?

I Haven't tested it

10. It is consistently reproducable (we're looking most for ones that are)?

Problems appear about 2/3 minutes after start playing.

Not in map situation.

11. Are you available between 3 PM and 6 PM US Central time to help our team test?

I'm from Spain. I suppose so.

12. Is there anything else about the CTHL that seems relevant?

My ethernet card is wifi. All ports in firewall and router are opened.

I've been playing in other PC and the game works perfectly.

With the new patch I have still CTHL/CTD issues.

Also my computer get freezed in map situation (selecting brigades and missions) and get collapsed. So I have to reboot the computer.

I want to play. I want to resolve these problems! :((

Good luck.

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This CTHL issue sucks. We're trying to do everything we can, and we've fixed a lot (and by we, I mean KFS1, Martini and crew). While this issue has been resolved for many players, we aren't able to reproduce the CTHL issues that are continuing to experience them. And that makes them very difficult to solve.

We're looking for any commonality we can find for the people that are still having them after 1.23.4, or started having them after that update was released.

We need your help. If you are getting CTHL's, please answer the questions below as best you can. Thanks very much for taking the time to help us and having the patience to stick around. It is MUCH appreciated!

Please post your responses here. Thanks!

1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)? CTHL

If you don't see the dialog box "Connection To Host Lost", it is probably a CTD and you should have two files in your /Battleground Europe/ folder: ww2error.log and ww2errinfo.log.

2. Which type of CTHL do you have?

A. A 'freeze' after about 45 seconds and then the CTHL dialog?a lock up for about 45 secs, then the box comes up. Sometimes I still have incoming chat. Lately, if I'm within range, I've been getting RTBs just before the CTHL dialog comes up

B. The message "Chat connection lost" in the chat buffer and then the CTHL

dialog?

C. The CTHL dialog but no stutter or pause, and the ability to still use

chat and /report (though the screen will grey out)

3. Did you have these CTHLs before 1.23.4?yes

4. What is your internet connection type (dial-up, dsl, cable, fiber)?cable

5. What are your download and upload speeds (if known)?varies, but around 24 mb/s download (upload unsure)

6. What is your CPU?P4 2.8ghz

7. Does this CTHL happen in a consistent place in the game world?no

8. Does this CTHL happen in a consistent situation?possibly during a map update--contact report, zooming in on map, town contested.

9. Does it happen on the Training server? haven't tried(the training server logs extra information on our side that KFS1 and Martini can look out)

10. It is consistently reproducable (we're looking most for ones that are)?haven't been able to try it

11. Are you available between 3 PM and 6 PM US Central time to help our team test? could be arranged(This would be done remotely)

12. Is there anything else about the CTHL that seems relevant?Though my CTHL observations point to map updates, it doesn't happen every time the map updates.

(numbers fixed - bloo can't count)

Thanks guys for your work on this. Also wanted to add this bit:

Often when I check ping, the following points return times in the 3000 to 9000 ms range.

Test 4: Main PingPri -OK-

Test 5: Main PingAlt -OK-

Test 6: Main Chat -OK-

Connection tests completed OK

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An observation -

I built my friend a desktop from some retired parts that I had laying around so that he could get smoother performance in ww2ol. I am posting this info from his account and any replies can be directed to him (xboxerx).

Yesterday I installed ww2ol on the new rig PRIOR to any updates of the OS (Win XP Pro). Having no updates (not even SP1) meant that I could not install .NET which in turn meant that I could not install the latest Catalyst drivers for the 9800XT in this rig. In order to get things up and running I used Omega Drivers 2687 (which coresponds to Cat 5.4 if I recall correctly (I will check it and correct it if not)). All other drivers, sound, chipset, LAN, ect, were the most current versions available.

Now, just to satisfy his thurst for the game I went ahead and installed it before even updating windows/.NET/Cats.

As of last night the game loaded and played just fine..NO CTHL.

This morning I went through and finished updating the system, reinstalled the chipset driver, installed .NET and the upgraded the Cats to 6.5.

After these updates the game immediatly began with the CTHLs.

Happened as soon as I attempted to load into the world.

Relavent changes from time game worked to time game began CTHLs -

Updated windows xp pro from (Original CD/Prior to SP1) --- > (SP2)

Reinstalled VIA 4in1 4.56 Chipset Drivers

Installed Microsoft .NET 2.0

Unistalled Omega Drivers 2687

Installed ATI Catalyst 6.5

- Gallant

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re: post #63

for what it's worth the online training server is flawless,none of the problems from the game server are showing there:confused:

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1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

CTHL

2. Which type of CTHL do you have?

C. The CTHL dialog but no stutter or pause, and the ability to still use

chat and /report (though the screen will grey out)

3. Did you have these CTHLs before 1.23.4?

YES

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

CABLE

5. What are your download and upload speeds (if known)?

3377kbps download 349kbsp upload

6. What is your CPU?

CPU 3.00GHz (2 CPUs)

7. Does this CTHL happen in a consistent place in the game world?

NO

8. Does this CTHL happen in a consistent situation?

NO

9. Does it happen on the Training server? (the training server logs extra information on our side that KFS1 and Martini can look out)

YES

10. It is consistently reproducable (we're looking most for ones that are)?

NO

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely)

NO

12. Is there anything else about the CTHL that seems relevant?

I start getting bad lag. Up and down 25 - 9. Seems other players have the same thing happen within a few minutes of mine happening.

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1) CTHL error 10057

2) type A

3) yes, but since the 1.24.5 I have less CTHL.

4) DSL 8-10 Mo

5) after a connection test on Internet: upload: ~530; download: ~2500

6) 2.4 Go PIV

7) anywhere

8) any time

9) I played just once on the training and not a long time, no CTHL

10) I don't know

11) I'm french so it will be hard, but I can.

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We think we are getting this narrowed down to a specific network issue, probably between one of our ISP's and a network point that some players ISP's are going through.

We'll have more on it soon, maybe a temp fix while we troubleshoot it more. It gets tricky when we have to start troubleshooting other networks and trying to work with them.

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We think we are getting this narrowed down to a specific network issue, probably between one of our ISP's and a network point that some players ISP's are going through.

We'll have more on it soon, maybe a temp fix while we troubleshoot it more. It gets tricky when we have to start troubleshooting other networks and trying to work with them.

My little test might also help you.

See this thread: http://forums.battlegroundeurope.com/showpost.php?p=1713246&postcount=42

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Update: Since the new patch, I haven't had a single CHTL :)

Changed one thing after a CHTL, in the new network settings.

Went from automatic to primary and not a one CHTL since...

Great work Rats!

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Hello

I am talking about version 1.23.6 now.

1. I get CTD all the time now. on average, I play 5 minutes until getting it. cant really play now. I dont have the error log files on my system.

3. Yes, had CTHL before 1.23.4. also some CTD before, but never so rapid like now.

4. cable connection

5. download = 200 Kbyte/sec, upload = more than 10 Kbyte/sec.

6. CPU = 3500 venice core AMD.

7. no consistent place in the game world.

8. no consistent situation

9. didnt try Training server?

10. Is it consistently reproducable ? I can say YES - will probably happen less than 5 minutes after I log in.

11. Will be available on 3 PM and 6 PM US Central in following sunday (18 June).

12. I think version 1.23.3 was good for me.

for version 1.23.6 I tried auto/primary/secondary, lowered visual limit to medium - none helped.

Thank you for the support

Guy

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1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

Since intermission....both!

2. Which type of CTHL do you have?

A. A 'freeze' after about 45 seconds and then the CTHL dialog? - Yes

B. The message "Chat connection lost" in the chat buffer and then the CTHL - Yes

dialog?

C. The CTHL dialog but no stutter or pause, and the ability to still use

chat and /report (though the screen will grey out) - No

3. Did you have these CTHLs before 1.23.4?

- No

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

- ADSL

5. What are your download and upload speeds (if known)?

512 down, not sure what up

6. What is your CPU?

- AMD Athlon 64 3200

7. Does this CTHL happen in a consistent place in the game world?

- no, but typically within the first 5 minutes

8. Does this CTHL happen in a consistent situation?

- no

9. Does it happen on the Training server? (the training server logs extra information on our side that KFS1 and Martini can look out)

- no

10. It is consistently reproducable (we're looking most for ones that are)?

- every time I have logged on during intermission. But not after most recent patch on the regular map last campaign.

11. Are you available between 3 PM and 6 PM US Central time to help our team test? (This would be done remotely)

- GMT only I'm afraid.

12. Is there anything else about the CTHL that seems relevant?

- lets see...the secondary network will not even log on...doesn't get past connecting to chat bit. Bucket loads of lag before cthl every time, lots of lag near any concentration of numbers of players. Prior to latest patch trimming the settings helped. Since intermission it makes no difference whatever. I have trimmed down the settings to the bone, have a gig of ram and minimal processes. Have a Nvidia Geforce 7800 GT with latest drivers.

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1. Do you have a CTHL (Connection To Host Lost) or a CTD (Crash To Desktop)?

cthl

2. Which type of CTHL do you have?

a

3. Did you have these CTHLs before 1.23.4?

ever since the blackout bug fix... whenever that was

4. What is your internet connection type (dial-up, dsl, cable, fiber)?

cable

5. What are your download and upload speeds (if known)?

not sure

6. What is your CPU?

p4 2.4

7. Does this CTHL happen in a consistent place in the game world?

all over

8. Does this CTHL happen in a consistent situation?

all of the time

9. Does it happen on the Training server?

yes

10. It is consistently reproducable (we're looking most for ones that are)?

not sure

11. Are you available between 3 PM and 6 PM US Central time to help our team test?

yes

12. Is there anything else about the CTHL that seems relevant?

I have to reset my modem when i cthl

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