F2P cannot login

[saintj]

I received today an email on one of my F2P accounts about the free semiauto weekend, but since F2P cannot loggin it might be a good idea to stop that.

I think this is the 4th time I post this info (there is an issue with F2P loggin in). And I'm posting here because this is not as public as "testing and bug reporting".

[maxios]

i've seen a ton of greentags today tho?

[XOOM]

but since F2P cannot loggin it might be a good idea to stop that.

Eh?

[saintj]

Eh?

I had 2 F2P accounts: saintj2 and ovelha. Yesterday you've sent emails to at least one (probably both) saying that I could try the semi-auto. When I try to loging with any of those accounts, I get: "Your subscription is not active" and cannot loggin.

I just created saintj3 and (after a few minutes of "that username does not exist"), I managed to loggin without a problem.

This problem is not just me and has been reported before, for example here:

http://forums.battlegroundeurope.com/showthread.php?t=429844

[maxios]

If you log into your f2p account on account page what does it say there?

[saintj]

If you log into your f2p account on account page what does it say there?

Current status: inactive

[wockawocka]

Also heard some f2p-squadies on teamspeak confirming the same problem since friday... and they were all here to use the semi-autos...

Yes we had a big database crash.. but this problems was there before the crash occurred

[erasmo]

Also heard some f2p-squadies on teamspeak confirming the same problem since friday... and they were all here to use the semi-autos...

Yes we had a big database crash.. but this problems was there before the crash occurred

I can confirm this and what Saintj reported aswell. My F2P squadies reporting problems since thursday and friday, before the crash.

Edited October 13, 2013 by erasmo

[denizzz]

Also noticed a f2p player on the Windhund forum having trouble. Chaoswizkid is his name, cant login anymore since around that time as well.

[mudgnome]

Same here,cant log in with my f2p.....

[GOPHUR]

This still an issue guys?

[onearmed]

This still an issue guys?

Looks like it (from today): http://forums.battlegroundeurope.com/showthread.php?p=6608970#post6608970

[delems]

I think so, I know a FPA that still can't login.

[saintj]

This still an issue guys?

Seems from the other thread you got your answer, but here is what I just tested:

2 of my old F2P accounts are not working: saintj2 and ovelha.

saintj3 that I created just to test this, can loggin.

I also logged into my account page with saintj2 and it gives me:

CURRENT SUBSCRIPTION = Free Play

CURRENT STATUS = Inactive

CURRENT PLAN = Free Play

CURRENT BILLING METHOD = none

[GOPHUR]

XOOM is going to send out a couple emails to those affected. Seems a few thousand F2P accounts got accidentally deactivated. They'll just need to email xoom@playnet.com or create a support ticket to get it turned back on.

[saintj]

I received 2 emails on my 2 broken accounts. If they cant be re-activated automatically, seems this emails solves the root of the problem (unaware players giving up).

I'll reply to the emails, just to see if XOOM is doing his work .