I can't log on to the game！！！！！！

[liukl]

hi XOOM

I can't log on to the game

Every time you open the client

click“Agree”Will jump out of the window：

Unable to locate the authentication server. Please check your Internet connection or visit the Playnet support site for possible solutions.

This window point：https://secure.wwiionline.com/users/error.jsp?error=authresolve

His content is：

PLAYNET INC - ACCOUNT PAGES login

LOGIN ERROR REPORT

You are receiving this error report after trying to log into the gameworld. Please see details below.

UPDATE BILLING INFO

VERIFY ACCOUNT/PASSWORD

???authresolve???

Is your login information correct?

You may have entered an incorrect Member name and/or password. Try logging in again. If you are directed to this error page again, try resetting your password by clicking here.

Has your premium subscription expired?

Your account may have gone inactive if your subscription expired. This can happen if your credit card is declined or has passed the expiry date. If you are using an offline payment method such as PayPal, you may not have sufficient credit. Please note, some offline payment companies can take several hours or days to complete a transaction. Visit your account management page to check your billing status by clicking here.

Did your free trial or re-evaluation expire?

If your free trial subscription expired you may need to convert to a premium subscription by purchasing an activation key and selecting a premium subscription plan. If you were enjoying free play as a returning subscriber, you may need to re-activate your account by visiting your account management pages and selecting a premium subscription plan. Click here to convert.

Still can't play?

Visit our support page and submit a help ticket by clicking here.

When I follow the request to do password authentication, will appear below the tips:

INC ACCOUNT - PAGES login PLAYNET

PASSWORD RESET REQUEST TICKET BAD

Valid A password reset request ticket was not found. You can try to request another on ticket the password reset page or you can submit a support ticket info. account to finding your request help

Or I modify the password, but do not modify the password effect

This happens for a month!

Please help me to solve this problem!!!