[RESOLVED] Ingame sub bug

[darthmarty]

Just resubbed on the black Friday deal and log on to the training server and keep getting  this message.

Your hourly subscrtion has expired then the game goes to a url thing.

[Hardlead]

Same thing for me.

[dangrzone]

Same here

[OHM]

I suggest to uninstall the game and reinstall with the new release 

If that does not work please submit a support ticket 

[mycat]

im getting wwii error

[OHM]

IS this still a issue and if so can you please post a screen shot of the error or email it directly to me ohm@playnet.com

[OHM]

On 11/28/2016 at 1:31 PM, darthmarty said:

Just resubbed on the black Friday deal and log on to the training server and keep getting  this message.

Your hourly subscrtion has expired then the game goes to a url thing.

Can you please provide how this happened? what button did you click on when the error popped up ...

Trying to find where in the process of trying to play the game this happens 

[Hardlead]

In my case this was just after I resubbed and tried the new patch. After I tried to log in an hour or so later no problen, and has worked fin since.

I had the red padlocks when trying to reach the training server, then the "Your hourly subscrtion has expired" an I got the redirect to a non functioning  side, the "url thing".

 

[SNIPER62]

43 minutes ago, Hardlead said:

In my case this was just after I resubbed and tried the new patch. After I tried to log in an hour or so later no problen, and has worked fin since.

I had the red padlocks when trying to reach the training server, then the "Your hourly subscrtion has expired" an I got the redirect to a non functioning  side, the "url thing".

 

@Hardlead do you happen to remember or can you look in your browser history for that URL?

[Hardlead]

I can not find any broken links in the history. All suspected URLs in my history now lead to the subscription alternative pages, witch make sense due to the "Your hourly subscrtion has expired " message. May be you can find this phrase in the code, I believe it is an exact quote from the game.

[XOOM]

I'll just make note here (albeit a bit late), that the first step is to ensure you submit a support ticket http://support.playnet.com. Technical issues get fixed faster and don't fall through the cracks (which the forums have the potential to do).

This should've been solved if I remember correctly, if it's not fixed please advise.

[waver25]

Closing , as issue appears to be resolved.