Server Lag Since the Server Switched Locations

[Capco]

Title says it all.  I've been getting word from people that server lag seems to have gotten worse since the server changed locations, especially those in US Prime.  I personally haven't noticed that much since I've been playing mostly TZ3, but fwiw I did get my first auto-despawn ever since the server switched locations.  

 

I think a repeating .system Message to let the players know this is being looked into would be a good thing (it is being looked into, right?).

 

@OHM @XOOM

[Scking]

We have been investigating server and network issues. Both Development and Operation teams have been keeping a close eye on it trying to narrow down the issue(s).. 

[gretnine]

It took you (CRS) a week to publicly acknowledge and inform some of the players that you've been working on the server and network -related issues. You can, and should do better than that.

[Scking]

1 hour ago, gretnine said:

It took you (CRS) a week to publicly acknowledge and inform some of the players that you've been working on the server and network -related issues. You can, and should do better than that.

Haven’t seen any other post regarding it.. I apologize if I missed it..

[Scking]

btw, the initial server move was due to network and game instability that we have been working on.. 

[gretnine]

36 minutes ago, SCKING said:

Haven’t seen any other post regarding it.. I apologize if I missed it..

Because there hasn't been. But what i've gathered, there has been in-game reports as well as complaints about it in chat. Players, including me, have brought it up on Discord. You guys have to start gathering information from other mediums, instead of solely relying on forums. I've had this discussion now with multiple people on CRS team outside of forums. 

Also don't get me wrong, I'm not trying to single out anyone here. Communicating and/or checking for information shouldn't be solely on one persons shoulders. 

Thanks for the update..

Edited August 21, 2018 by gretnine

[Scking]

Well I am working with the Com-Dev team to work on a way for my team to better communicate with those who do .bug reports.. Not sure how long it will take to implement though..

[gretnine]

13 minutes ago, SCKING said:

Well I am working with the Com-Dev team to work on a way for my team to better communicate with those who do .bug reports.. Not sure how long it will take to implement though..

Good to hear. One step forward to a better communication between the team and the playerbase. It's not rocket science. 

Edited August 21, 2018 by gretnine

[AirSlayr88]

Can confirm, been auto despawned 3-4 times this week always during RDP flights, we made jokes pertaining to CRS mutiny lol . Didn't realize it was the server thought it was my side so no bug report.