Cut Off Towns/White Flag Bug

[sorella]

Not sure if general bug or specific to Zandvliet 05/05/19.   The city was pocketed upon the cap of Antwerp North between Bergen Op Zoom and Antwerp North.  (.own read 'No Factory Link' for over 8 hours). No white flag, no surrender. 

White flag appeared briefly for 10 minutes after about 8 hours (not sure if by GM or by game system)  but was gone once Antwerp North was recapped and reconnected. 

Quite a large, irritating bug as the town couldn't be AO'd (tz3 1 ao rule) to connect to Antwerp North nor could the supply be used (if it had surrendered on the six hour timer) to defend Antwerp North, which consequently was also recapped. 

Many hours spent explaining (or trying to) to the players ingame on the Axis side. Much confusion and bad mouthing due to the bug. Not the game's finest hour. Hope you can fix this fast. 

Incidentally, two clarifications:

1. are the actual surrender timers 6 hours from time of cut off from supply link? 
2. in the old days the cap of an enemy AB in a pocketing town used to reopen the supply links and reconnect the town and restart the surrender timer. Is this the case again? It hasn't been recently -  plus whilst the AB in Antwerp North was capped by Allies (at least 2 or 3 times, until recapped again by axis)  the .own info still read 'No Factory Link' 

 

Edited May 5, 2019 by sorella

[B2K]

Sounds like a bug, Thanks for reporting the issue it will be looked into.  

[delems]

This make no sense; was brought up many many times last night with rats on.

How come Zand wasn't switched to axis?

Edited May 5, 2019 by delems

[B2K]

1 hour ago, delems said:

This make no sense; was brought up many many times last night with rats on.

How come Zand wasn't switched to axis?

Not all CRS have the tool permissions to change ownership of towns.  

[Scking]

We are aware of this issue and the dev team has a ticket to fix it. It’s not specifically a bug (as in doesn’t work), but the tool that monitors the towns for surrender did not start properly on the last restart. We manually started the tool and surrenders should happen now.

[delems]

Guess better 2 towns too late then never....