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server monitoring software???

dijpa

By dijpa,
in TESTING AND BUG REPORTING

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dijpa

dijpa

Posted
Posted

Do you guys at CRS not have any software monitoring the servers? Its a little unfair that euro players have no way of contacting you when the server goes haywire. Cant the server monitor when there are errors and then auto restart/reboot? We have to wait until you guys wake up across the pond before anything is actioned it seems. I would have thought that error message logs can easily be tracked and the game restarted automatically? or does it always need human intervention?

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blakeh

blakeh

Posted
Posted (edited)

I believe they use Nagios.  Should be sending an alert when a system dies.

System crashes do require human intervention.

clarify that  -- In a highly available system when something fails something else should take over for it without loss of service.    The original failed system requires human intervention.

 

Edited by blakeh
clarification
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