Most tanks and infantry red-padlocked since patch

[fidd]

Help! I should have a paid account for infantry and armour.  I've also lost the ability to edit posts.

[TMAN]

Submit a support ticket @fidd

 

[fidd]

thanks, but i couldn;t see where and how to do that. For future issues can you point to where that is done? I believe I've dealt with it. I had a big problem getting my dormant account up and running, and the payment side of things didn't stick as a repeating event - leading me to believe it was a paid account but actually being F2p....

 

[fidd]

I also still cant see how to change the details of my payment card, as if I click on it, to amend  details of the card, it just generates an error message.

I ended up navigating to it a different way, and it appeared to work.

 

[fidd]

just checked in game, and the apparently successful establishment of the monthly paid acount has still failed - as most units are still red.padlocked.

[fidd]

Hi, I did, I believe, submit a ticket before business start, and even telephone CRS from the UK to try and get someone to walk me through the process until we locate the reason why I'm getting the error message. "Drop-in error unable to verify card". I've triple checked my profile - all is correct. Even using Paypal has failed with the same error... I'm at my wits end here.

[fidd]

This is now sorted. For anyone else who has this problem, my card provider in the UK had helpfully decided playnet was a potential fraud, and declined the payment. They have since been "re-educated"! The problem was that the error message generated by the web-page did not make this very obvious at all.

 

Edited June 1 by fidd