Unable to connect to the authentication server

[sluggo]

Hi all,

I've been tried logging in a few times tonight and keep getting the message "Unable to connect to the authentication server." Earlier I was getting browser errors just trying to get to the wwiionline website. Are there server issues? Or maybe issues  on my ISP side? I'm COX cable in SoCal, just wondering if anyone is seeing the same.

Best regards,

Sluggo

 

 

[waky]

Servers must be down I had unable to connect also.

[sluggo]

Yeah waky I was just reading another pot over in the Windows Support forum saying the same. So I guess CRS are having issues. Don't feel so alone now 

[OHM]

Is this still an issue?

[E7usn]

OHM we had a squaddie try to log on we were all in game he was unable to get in. This was around 11:39 PM 

[hellosim]

yup two of us getting this error as well

 

[stets77]

having same issue

[flong139]

Was having issues as well then updated security cert for the server windows wouldnt allow me to go to web page or log in.

[OHM]

We had a mishap with a switch over to a new ISP line and things should be back to normal now 

[tayvl]

And it's down again? Can't get to authentication server to sign in for online play.

[boycey]

im also having issues logging in - Unable to locate the authentication server.

[wockawocka]

Game monitor says campaign is up, and says Duren is under cap (with low population)...

But as said, authentication server is down (or DNS pointing to something that is not there)

[B2K]

There is a DNS issue going on - the team is working to resolve it.  

[vasduten1]

Me too! Me too!

 

 

[delems]

Yep, I can't get in either.  eta?

[wockawocka]

or from PlayGATE.0.log:

Quote

I [2017-06-19 22:13.05.229 :0] 0# Regions
I [2017-06-19 22:13.05.229 :0] 0# TOS
I [2017-06-19 22:13.05.229 :0] 0# Regions follow-up
I [2017-06-19 22:13.05.229 :0] 0# No regions using US defaults
I [2017-06-19 22:13.05.229 :0] 0# Auto-selecting Playnet
M [2017-06-19 22:13.05.229 :0] 0# lookup(auth.playnet.com) no addresses

 

[delems]

eta?  Still unable to connect.

[vasduten1]

How about now?

lol

 

[wockawocka]

If you are admin on YOUR computer, and really reallly know what you are doing, then following gets you in

(but you need to tare this fix apart when DNS issue is fixed):

In your hosts file (C:\Windows\System32\drivers\etc\hosts) add following line:
204.237.246.55 auth.playnet.com

 

[sorella]

same issue now  17:23 pm EST

1. can't log into game (authentication server error)

2. can't get to forums from forums weblink on site but 

3. can get to forum via old direct book mark 

[tayvl]

25 minutes ago, wockawocka said:

If you are admin on YOUR computer, and really reallly know what you are doing, then following gets you in

(but you need to tare this fix apart when DNS issue is fixed):

In your hosts file (C:\Windows\System32\drivers\etc\hosts) add following line:
204.237.246.55 auth.playnet.com

 

OK, I'm done farting around with Windows 10 not letting me edit the file, and tired of going through the mickey mouse permissions regime. Let me know when this is fixed.

[sorella]

5:53 est  / 19.06.17 > server is now available but in maintenance mode:  

[wockawocka]

Arena is now locked... guess Allied was doing to much "progress".

[tayvl]

I think that's good news...

[wockawocka]

... and auth servers should now "resolve" correctly. No need for my fix above.