Both Steam and Playnet Updates failed

[Sudden]

Ran steam update. Got to loading page and then stalls with spinning blue circle.

Ran playnet update. Got about as far then black screen.

Ideas?

[TR6AL]

I tried it and had no issues with the update on Steam . Could you try the full install and see if that works ?  

[Sudden]

Just returned from steam. Uninstalled it, reinstalled it. Same.

Will try the full playnet install next. Will uninstall first.

[OLDZEKE]

I've no idea either. I just loaded up my steam acct and spawned at a fb without issue.

Only issue I know of is in the game settings the language must be set to english and then save.

[Sudden]

2 minutes ago, OLDZEKE said:

I've no idea either. I just loaded up my steam acct and spawned at a fb without issue.

Only issue I know of is in the game settings the language must be set to english and then save.

Back from removing and reloading playnet. Took forever to load but it worked. Maybe the first loading after the patch takes longer?? Dunno.

Trying steam again now.

[Sudden]

Steam still not working on second remove/reload. Will try computer reboot.

unknown error code... too long to type it here, can't paste it from snipping tool

[TR6AL]

What video card do you have Sudden?.Amd or Nvidia. 

[Sudden]

3 minutes ago, TR6AL said:

What video card do you have Sudden?.Amd or Nvidia. 

amd 

Tried comp reboot. No luck with steam. Gets to the join button, press it and wait forever. Eventually the terms page pops up again, press exit, then error message.

I'm off to play on my regular account for now. Will try again later with steam.

[TR6AL]

Can you try the training server to give us a bit more to work with Sudden ? or does it not get that far?

 

[Sudden]

43 minutes ago, TR6AL said:

Can you try the training server to give us a bit more to work with Sudden ? or does it not get that far?

 

Tried uninstall from steam and reinstall a third time. Still not working.

Cannot get to training server. Get the same error message.

I click on join button, nothing happens for several minutes. Comp seems locked up. try to open task manager takes minutes as though comp is totally busy. Eventually the new page of terms comes back up. I exit and go back to join page. Press join, error message pops up.

Out of ideas at this point. Maybe remove steam from comp and reinstall it then try wwiiol again. Will let you know.

[TR6AL]

We have done some testing and it appears to be an issue with AMD card .. even though it should work on the training server as that is not snow textured . Ill try to get more details .  

[TR6AL]

Can you get into offline?