Getting into the game

[lando1]

Im a returning  player. I left about 10 years ago and am trying to get back into the game. I had a hard time making the first payment for some reason but after a few days it was accepted. Now the login problem still exists. I get this screen when trying to login and nothing happens. "Navigation to this webpage canceled". No matter what I do, different browsers, it doesn't matter. Now that my payment went thru I'd really like to play. Any help would be appreciated. Thank you. lando1

[OHM]

Did you download a copy of the game from here Play | WWII Online  

[EDDIE05]

 Welcome back,
so to confirm you are trying to login to the game, you have downloaded the full game from here https://www.wwiionline.com/play and it all installed correctly. Any screenshot you can provide would be great. Failing that if you wish for official Support you can open a ticket here: https://crs.zendesk.com/hc/en-us

[lando1]

I have downloaded the full copy from wwiionline.com. It's obvious I have an acct . They are taking the payment now so not sure what's going on.  I was able to play before trying to make the payment. I will post a few screen shots if I can.

[OLDZEKE]

If you were able to play while freeplay you don't need a different install for premium play.

[lando1]

I agree so I don't know what's going on.

 

[TEX64]

@lando1 We will need a support ticket so we can get you more help . . . Support by Cornered Rat Software

 

[royhobbs7]

If you are Mac. Agree to terms and wait a second. Chrome opens up. Wait till chrome opens then quit. Then launch game. Annoying but it works.

[tater]

If you are on a mac, expunge chrome from your machine entirely.

[vextheo9]

On 2/25/2024 at 10:01 PM, lando1 said:

Im a returning  player. I left about 10 years ago and am trying to get back into the game. I had a hard time making the first payment for some reason but after a few days it was accepted. Now the login problem still exists. I get this screen when trying to login and nothing happens. "Navigation to this webpage canceled". No matter what I do, different browsers, it doesn't matter. Now that my payment went thru I'd really like to play. Any help would be appreciated. I’ve also been browsing gaming-related resources like https://manoknapula-modapk.ph/max-level-1000/, where players discuss progression systems and max levels. Thank you. lando1

I’m a returning player after almost 10 years, and while my payment finally went through after a few days, I’m still stuck with a login issue showing “Navigation to this webpage canceled” no matter which browser I try. I’d really like to start playing again, so any help would be appreciated. While troubleshooting. It’s interesting to see how different platforms handle access and performance compared to older systems.

[delems]

Did you download game from website?

[TR6AL]

@vextheo9which website? Can you paste in the url just to make sure it is correct please and we can give you some advice. 

[legalseo]

Welcome back to WWII Online! Since you're seeing the "Navigation to this webpage canceled" error after your subscription payment was accepted, the issue may be related to browser security settings, cached login data, or the game's launcher being unable to complete the authentication process.

A few things you can try:

• Clear your browser cache and cookies.
• Run the game launcher as Administrator.
• Make sure your default browser is updated to the latest version.
• Temporarily disable antivirus or firewall software to test whether it's blocking the login process.
• Reset your browser's security settings and verify that TLS 1.2 is enabled. Similar login and activation issues have been resolved this way in other applications.

If the problem continues, the best option is to submit a support ticket through the official Cornered Rat Software support portal. You can find detailed troubleshooting steps here and contact support for account-specific assistance.

Hopefully this gets you back into the game soon. Good luck, and welc

[henry565]

On 2/28/2026 at 9:04 PM, vextheo9 said:

I’m a returning player after almost 10 years, and while my payment finally went through after a few days, I’m still stuck with a login issue showing “Navigation to this webpage canceled” no matter which browser I try. I’d really like to start playing again, so any help would be appreciated. While troubleshooting. It’s interesting to see how different platforms handle access and performance compared to older systems.

 

On 6/19/2026 at 9:16 AM, legalseo said:

Welcome back to WWII Online! Since you're seeing the "Navigation to this webpage canceled" error after your subscription payment was accepted, the issue may be related to browser security settings, cached login data, or the game's launcher being unable to complete the authentication process.

A few things you can try:

• Clear your browser cache and cookies.
• Run the game launcher as Administrator.
• Make sure your default browser is updated to the latest version.
• Temporarily disable antivirus or firewall software to test whether it's blocking the login process.
• Reset your browser's security settings and verify that TLS 1.2 is enabled. Similar login and activation issues have been resolved this way in other applications.

If the problem continues, the best option is to submit a support ticket through the official Cornered Rat Software support portal. You can find detailed troubleshooting steps here and contact support for account-specific assistance.

Hopefully this gets you back into the game soon. Good luck, and welc

Thanks for the detailed response and the warm welcome! I’ll go through the troubleshooting steps you suggested, including clearing my browser cache, running the launcher as Administrator, checking my browser and TLS settings, and temporarily disabling my antivirus to see if that resolves the issue. If I'm still unable to log in, I'll submit a support ticket through the official Cornered Rat Software support portal. I appreciate your help and hope to get back into the game soon!

[buttler433]

On 2/25/2024 at 10:25 PM, EDDIE05 said:

 Welcome back,
so to confirm you are trying to login to the game, you have downloaded the full game from here https://www.wwiionline.com/play and it all installed correctly. Any screenshot you can provide would be great. Failing that if you wish for official Support you can open a ticket here: https://crs.zendesk.com/hc/en-us

That’s a good first step. Confirming the game was installed correctly helps narrow down whether the issue is with the client or the login process. If a screenshot isn’t available, opening an official support ticket is definitely the best option since they can review account-specific details and provide more targeted troubleshooting.